All reviews

Rating Breakdown

  • 5
    80% (1,889 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2023

The interface is a bit complicated regarding the settings but support was very fast and helpful. We are happy to be using this app, it gets the returns done!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Great app, customer service was quick and helpful and helped me with changing the appearance of the app.

Store

Ponchi

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Best option to help you manage your returns. Customer service at AfterShip is also very insightful and helpful! Very excited and glad I chose AfterShip for returns!

Using app

21 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 1, 2023

They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

Excellent App and Easy to use! Customer service is awesome. I specifically needed a feature to specify conditions under which customers could request a return and this app delivered.

Store

VIVALUI

Using app

22 minutes

Total reviews

5

Average rating

5.0

4 / 5 Share

Jan. 29, 2023

The app is good it's efficient and saves time because it provides a ton of services so I don't have to use a lot of apps. The service is good. I just think it's faster during the day. I always do work late at night and early morning so it's a bit slow but not horrible.

Using app

About 12 hours

Total reviews

14

Average rating

4.6

Developer Reply

We appreciate you taking the time and sharing your valuable feedback. We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users. Would you be able to contact us via live chat or email ([email protected]) and share more details on your issue so we can get our developers to have this resolved as soon as possible? If you need any other assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected]. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, AfterShip Returns Team

5 / 5 Share

Jan. 28, 2023

Support is very quick and very kind!!! I had an issue setting up some of the settings and Aditya responded promptly and advised me on the settings.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Easy to set up and staff are very responsive and helpful as the time of writing this review from Ayush the technician

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Deep & Rahul did a great job fixing our issue! Thanks for the help systemhas helped our org a lot ..

Using app

About 2 hours

Total reviews

4

Average rating

4.0

4 / 5 Share

Jan. 24, 2023

the representative helped me with my problem fast so useful. I cant speak for everyone but anytime i have a problem I will be writing them.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate you taking the time and sharing your valuable feedback. We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected]. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, AfterShip Returns Team

5 / 5 Share

Jan. 24, 2023

Very helpful customer service and helped me solve my issue. Quick responses and made sure the problem got fixed in a timely manner.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Very quick response. Helped me set up the return page on my website :) I recommend everyone, if you are looking for an app like this, go for the Aftership Returns app.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Ottima assistenza clienti, risposte rapide, concise, consiglio altamente l'applicazione, servizio di qualità.

Store

Curdora

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2023

Seems really user friendly and support was really swift. So far, pretty impressive even though i am currently setting up but it does look good.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Aditya was amazing! I had a couple questions and she was able to help me very quickly and kindly :) Thanks!

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

I highly recommend this app, the representative Ayush, quickly resolved my problem with a return request that I previously rejected and was able to override it. Great customer service.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

Customer service help was awesome! I highly reccomend this app. it easy to use and the instructions are easy to follow.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Great customer service. My helper was very patient. Provided me with screenshots and if I was was very confused.

Store

Rosély

Using app

28 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 13, 2023

Had some issues with the automatically generated url, but with help of chat customer support everything got resolved.

Using app

About 22 hours

Total reviews

1

Average rating

4.0

Developer Reply

We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected]. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, AfterShip Returns Team