AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,272
Reviews
Chart
#508
Shopify

All reviews

5 / 5 Share
Feb. 22, 2023

That is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store Using app Total reviews Average rating
Micro Ingredients 18 minutes 5 5.0
5 / 5 Share
Feb. 20, 2023

Amazing app and the online support is really useful. They were very fast at responding and solved my problem straight away.

Store Using app Total reviews Average rating
SWEAT //SZN Almost 2 years 1 5.0
5 / 5 Share
Feb. 20, 2023

Nice customer service! thank you so much for the quick response! I'll try more to test the app. Thanks again!

Store Using app Total reviews Average rating
Hobolite 14 days 4 5.0
5 / 5 Share
Feb. 20, 2023

Aditya was very helpful. She helped me solve my problem quickly and without any fuss. Great customer service!! Thank you

Store Using app Total reviews Average rating
EST 1971 Over 2 years 1 5.0
5 / 5 Share
March 13, 2023

very helpful customer support and great app overall

Store Using app Total reviews Average rating
Upvital 24 days 5 4.2
5 / 5 Share
Feb. 17, 2023

Just added this app today. So far the customer service has been great! Looking forward to seeing how this app performs for us. Thank you!

Store Using app Total reviews Average rating
Henly 7 days 3 5.0
5 / 5 Share
March 9, 2026

Aftership has been a great tool for our business. It has helped speed up returns, refunds, and exchanges, and made our customer service department more efficient. The customer facing portal is great and easy to use. Overall we are happy customers, and will continue to use Aftership for the foreseeable future!

Store Using app Total reviews Average rating
ULTRAVIEW Archery, Inc. About 3 years 3 5.0
5 / 5 Share
Feb. 16, 2023

Easy to use, and helpful support. Got all of my questions answered and like that there's lots of customizations available. Thanks Deep for the help!

Store Using app Total reviews Average rating
MEIA 5 months 4 5.0
5 / 5 Share
Feb. 13, 2023

Very good customer service. They solved my problem very quickly and effectively. I will be continuing to use this app.

Store Using app Total reviews Average rating
Ravvisa 24 minutes 3 5.0
5 / 5 Share
Feb. 13, 2023

My experience with Aftership was great today! Rahul did a great job answering my questions and is very knowledgeable. Wonderful experience! Would recommmend Aftership, for sure!

Store Using app Total reviews Average rating
Gerber Childrenswear About 3 years 4 5.0
5 / 5 Share
Feb. 10, 2023

Most attentive customer support. Walked me thru my issue giving me plenty of time to understand and troubleshoot the issue. Resolved 100% of my inquiry.

Store Using app Total reviews Average rating
DynamoMe Over 2 years 2 5.0
5 / 5 Share
Feb. 9, 2023

Aditi was incredibly helpful and answered what I needed in a fast timeframe. Everything i asked was handled promptly.

Store Using app Total reviews Average rating
MFC Offroad About 1 year 1 5.0
5 / 5 Share
Feb. 9, 2023

App works as it should and good customer support. ///////////////////////////////////////////////////

Store Using app Total reviews Average rating
Hornet Exhausts 3 months 1 5.0
5 / 5 Share
Feb. 9, 2023

A great way to automate our customer return process. Reassuring, clear, and simple for the customer. Easy for us to manage once set-up, and visibility of Return Status of any order is at your fingertips. Set-up can be a bit fiddly, but the C/S Team are on hand to help and quickly get you up and running.

Store Using app Total reviews Average rating
hayden-hill.com 4 months 1 5.0
5 / 5 Share
Feb. 8, 2023

Customer Support response is very quick an they are very friendly and giving more inputs which is really helpful

Store Using app Total reviews Average rating
cammie.com 21 days 1 5.0
5 / 5 Share
Feb. 6, 2023

Super Easy to use, great customer service! It’s making me use more characters to submit this review…..disregard this part lol

Store Using app Total reviews Average rating
ANOMIS About 2 months 1 5.0
5 / 5 Share
Feb. 4, 2023

helped me within seconds removing the after ship watermarks from my returns page and emails. Very friendly, loved the support, thanks!

Store Using app Total reviews Average rating
SOUTH OF HEAVEN® About 1 hour 3 5.0
5 / 5 Share
Feb. 3, 2023

Thank you for fixing the issue as quickly as humanly possible. We would love to see you guys try to create a bypass for when people pay with two forms of payment. But other than that you're always so available and willing to help resolve my issues.

Store Using app Total reviews Average rating
Dressed In LALA 7 months 1 5.0
5 / 5 Share
Feb. 1, 2023

The interface is a bit complicated regarding the settings but support was very fast and helpful. We are happy to be using this app, it gets the returns done!

Store Using app Total reviews Average rating
Sound Town Inc Almost 2 years 4 5.0
5 / 5 Share
Feb. 1, 2023

Best option to help you manage your returns. Customer service at AfterShip is also very insightful and helpful! Very excited and glad I chose AfterShip for returns!

Store Using app Total reviews Average rating
Mickey's Girl 21 days 6 4.8
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