AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,541
Reviews
Chart
#189
Shopify

All reviews

5 / 5 Share
March 2, 2023

Very helpful demo, we are excited to start using the app and think it will really help our take our website to the next stage - thank you :)

Store Using app Total reviews Average rating
Good News London 1 day 3 5.0
5 / 5 Share
Feb. 28, 2023

muy amables, si funciona la app y es muy practica, la gente que me atendio me resolvio cada una de mis necesidades

Store Using app Total reviews Average rating
Mister Mascotas About 6 hours 3 5.0
5 / 5 Share
Feb. 27, 2023

Aditi was knowledgeable, kind, and helpful. She answered all of my questions. I am very grateful for her support, and hope that when I need help in the future, she can be the one to assist me. Many thanks!

Store Using app Total reviews Average rating
Be Self-Absorbed 11 days 1 5.0
5 / 5 Share
Feb. 25, 2023

Very prompt, friendly and helpful service on supporting set up. Seems to be quite an intuitive process to set up and brand to match my store.

Store Using app Total reviews Average rating
www.esuna.com.au 37 minutes 6 5.0
5 / 5 Share
Feb. 23, 2023

Getting on a call was great and a faster experience to get any questions and issues resolved. So far so good!

Store Using app Total reviews Average rating
ish Boutique 22 days 1 5.0
5 / 5 Share
Feb. 22, 2023

That is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store Using app Total reviews Average rating
Micro Ingredients 18 minutes 5 5.0
5 / 5 Share
Feb. 20, 2023

Amazing app and the online support is really useful. They were very fast at responding and solved my problem straight away.

Store Using app Total reviews Average rating
SWEAT //SZN Almost 2 years 1 5.0
5 / 5 Share
Feb. 20, 2023

Nice customer service! thank you so much for the quick response! I'll try more to test the app. Thanks again!

Store Using app Total reviews Average rating
Hobolite 14 days 4 5.0
5 / 5 Share
Feb. 20, 2023

Aditya was very helpful. She helped me solve my problem quickly and without any fuss. Great customer service!! Thank you

Store Using app Total reviews Average rating
EST 1971 Over 2 years 1 5.0
5 / 5 Share
March 13, 2023

very helpful customer support and great app overall

Store Using app Total reviews Average rating
Upvital 24 days 5 4.2
5 / 5 Share
Feb. 17, 2023

Just added this app today. So far the customer service has been great! Looking forward to seeing how this app performs for us. Thank you!

Store Using app Total reviews Average rating
Henly 7 days 3 5.0
5 / 5 Share
March 9, 2026

Aftership has been a great tool for our business. It has helped speed up returns, refunds, and exchanges, and made our customer service department more efficient. The customer facing portal is great and easy to use. Overall we are happy customers, and will continue to use Aftership for the foreseeable future!

Store Using app Total reviews Average rating
ULTRAVIEW Archery, Inc. About 3 years 3 5.0
5 / 5 Share
Feb. 16, 2023

Easy to use, and helpful support. Got all of my questions answered and like that there's lots of customizations available. Thanks Deep for the help!

Store Using app Total reviews Average rating
MEIA 5 months 4 5.0
5 / 5 Share
Feb. 13, 2023

Very good customer service. They solved my problem very quickly and effectively. I will be continuing to use this app.

Store Using app Total reviews Average rating
Ravvisa 24 minutes 3 5.0
5 / 5 Share
Feb. 13, 2023

My experience with Aftership was great today! Rahul did a great job answering my questions and is very knowledgeable. Wonderful experience! Would recommmend Aftership, for sure!

Store Using app Total reviews Average rating
Gerber Childrenswear About 3 years 4 5.0
5 / 5 Share
Feb. 10, 2023

Most attentive customer support. Walked me thru my issue giving me plenty of time to understand and troubleshoot the issue. Resolved 100% of my inquiry.

Store Using app Total reviews Average rating
DynamoMe Over 2 years 2 5.0
5 / 5 Share
Feb. 9, 2023

Aditi was incredibly helpful and answered what I needed in a fast timeframe. Everything i asked was handled promptly.

Store Using app Total reviews Average rating
MFC Offroad About 1 year 1 5.0
5 / 5 Share
Feb. 9, 2023

App works as it should and good customer support. ///////////////////////////////////////////////////

Store Using app Total reviews Average rating
Hornet Exhausts 3 months 1 5.0
5 / 5 Share
Feb. 9, 2023

A great way to automate our customer return process. Reassuring, clear, and simple for the customer. Easy for us to manage once set-up, and visibility of Return Status of any order is at your fingertips. Set-up can be a bit fiddly, but the C/S Team are on hand to help and quickly get you up and running.

Store Using app Total reviews Average rating
hayden-hill.com 4 months 1 5.0
5 / 5 Share
Feb. 8, 2023

Customer Support response is very quick an they are very friendly and giving more inputs which is really helpful

Store Using app Total reviews Average rating
cammie.com 21 days 1 5.0
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