AfterShip Returns & Exchanges

They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.

Excellent App and Easy to use! Customer service is awesome. I specifically needed a feature to specify conditions under which customers could request a return and this app delivered.

Deep & Rahul did a great job fixing our issue! Thanks for the help systemhas helped our org a lot ..

Very helpful customer service and helped me solve my issue. Quick responses and made sure the problem got fixed in a timely manner.

Aditya was amazing! I had a couple questions and she was able to help me very quickly and kindly :) Thanks!

Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.

Samad was incredible in helping me set up this app! I can't wait to use it on my platform. Thanks heaps!

My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.

Sehr guter Service, Schnell, Hilfsbereit und efficient. Gute Anbindungen mit dem Shop. Ich kann weiterempfehlen.

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!

fast response. Moazzam was super nice and professional! #########################################################

Speedy and helpful customer support from Samad - highly recommended. Setting up has been a real breeze :)

Easy to use app that creates a seamless experience for the customer. Does a lot of the heavy lifting for you and automation (on paid plans). Very fast support and a great option for anyone running a Shopify store that wants a professional looking, capable returns process.

Great, enjoyed removing the powered by label for free and strutting things up Is easy. Customized shipping page, etc

Customizable site, fast 24/7 support. Seems to work well so far! I hope they add more themes and features in the future for the free plan and trial.

Customer support does not exist. I have tried for days to make contact with them via email and chat. I believe the chat is a robot, not a human. Keeps repeating itself over and over again. Email support just keeps replying back with an automated message that they are looking into it and will get back to me. Tried to setup 4 Shopify sites, but I cannot get the label generator to work with my FedEx accounts. I do not recommend for anyone to use this company.

Just installed the app and it was pretty straight forward. Would be very interested to see how our first return goes through the app, but so far so good

zeer goede klantendienst die je steeds op de meest onmogelijke momenten te woord staat en telkens een oplossing biedt.

I am still exploring the functions of the product, but I have to say that the customer service Ayushi is very good, she patiently helped me solve a lot of problems, even though we did not speak the same language, we also overcame a lot of difficulties together. Good reviews.

Moaazzam from Aftership was very helpful and cleared all my doubts through out the process of testing.