AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#1,154
All reviews
Rating Breakdown
Review RSS Feed
Aug. 22, 2022
Great Customer Support! App does exactly what our Customer Service needs it to do. Highly recommend!
Aug. 20, 2022
Just getting set up but so far they've been very helpful with answering my questions and getting the app customized.
Aug. 19, 2022
So far so god think the app really makes customers trust the brand when purchasing super easy for us to use plus super helpful customer service
Aug. 18, 2022
This app is very useful and the service is great and super fast. Aditi was very nice and competent to help me out in no time. Highly recommend. Thank you !
Aug. 17, 2022
Amazing app. Very easy to use. The refund ad exchange process is very good. Even the return form is fully customisable.
Aug. 17, 2022
Support is great! unlike other services, you are directed to a real person immediately. stress-free.
Aug. 17, 2022
This app is amazing. The service the app provides is great and the customer service is always there to help you. A big recommendation from me.
Using app
8 days
Total reviews
2
Average rating
5.0
Aug. 15, 2022
AfterShip 非常好的功能介面，讓退貨更順利，客服也很熱心處理，使用追蹤功能跟退貨中心功能，目前使用起來很不錯，讓退貨變得方便管理，客服也可以展示流程和介紹相關的服務，讓購買前後，可以獲得充分的解答
Aug. 15, 2022
J'adore l'application, le service clientèle est 10/10. Super simple à utiliser sur le site web aussi. Merci!
Aug. 15, 2022
very good app and useful app and the support team is amazing . easily integrated with shipsy app app
Aug. 14, 2022
I reached out for support and they responded in less than 10 seconds, was very polite, and resolved my issue in less than a minute! Very knowledgeable and responsive.
Aug. 14, 2022
Fast customer service has a ton of great features, Samad from customer support was very fast and got everything resolved. The returns portal looks great!
May 28, 2024
I was having an issue with the app and contacted support. Aditya, the rep, got on it right away looking into the problem. He was relentless at getting to the bottom of this. In a matter of an hour, he contacted me and gave me the good news! I was happy to see the issue gone and the app working properly. Kudos to Aditya.
Aug. 10, 2022
Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!
Aug. 10, 2022
Easy to use. Very essential app if selling physical products. Keeps returns process organized and professional. Support is fast and helpful.
Aug. 10, 2022
Not free and free options disappear as you click through the app. Free went to $1,200 / year and I was told through the chat they "just adjusted prices".
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neha Karadi Team AfterShip
Aug. 10, 2022
Helps our small team keep up with our customer support. Side Note; The Dev support is phenomenal for sellers.
Aug. 9, 2022
I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows
Aug. 9, 2022
I received a quick answer on how to change my View Full Policy. I was happy I got fast online support while I set up the app.