AfterShip Returns & Exchanges

They have a really quick resonse time and very friendly. The app is really good and has many options. Satisfied

Had some questions and spoke to Moazzam. He was providing an exceptional customer service. Thank you.

Great app for handling all returns and exchanges. And very fast support when needed. Had problems with some settings and they help me very fast. Even on a Sunday.

great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure

This app has been a life saver. It is not the most intuitive to set up and can be a bit wonky at first but once you get the hang of it, it works great .

Great customer care! Very quick to respond and patient with my requests. Would recommend for anyone looking for a returns automation service

So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth

Just started on this app. Curious to know if it will solve all our issues. The customer service was speedy with a lot of helpful articles to guide me as a newbie.

Nous utilisons cette application pour gérer nos retours produit. La mise en place est simple, on s'y retrouve facilement dans l'interface, et il y a de nombreuses options pour adapter le processus de retours à nos besoins. En plus, l'équipe support est très réactive et à l'écoute.

Moazzam helped me with an issue with shipping instructions and he was very helpful. Some details needs to be able to be changed easier than they are currently and shipping is one - it's so important, fishing around to find it is frustrating. Thanks Moazzam

Samad answered all my questions to make this set up easy! The app looks very easy to use and was very easy to set up.

Great user interface and customer service. Aftership Returns Center has allowed us to manage our return and exchange as well as refund policy in a seamless way.

Support has been so terrible I have had to change my review from 5 stars to 1 star. We had a great year with this app but it suddenly broke down and the support has been useless to say the least. I have been working with them in chat and email back and forth daily for two weeks and they frequently just tell me the issue is my courier account even though it's THEIR discounted USPS account that is now broken. Their app won't allow the courier to be deleted and my new personal courier accounts that have been added are not working either.

Their service is really good especially when needed to fix problems fast! they are always happy to help

AfterShip customer support is very fast. The staff member that I chatted with today did a great job solving my problem quickly.

This review is for great customer support system of the app. I had a question, connected with their representative in minutes via chat bubble. They helped right away.

Great help from Ayushi! Quick response and answered any questions I had with great care. Would definitely recommend.

Make the process much more efficient! Would definitely recommend to save time and help you get organised

Love the App and love their customer service. Please use thier pricing plans in your advantage as they have free plan option Bests

I am still in configuration but the app is working well so far. The shipping integrations are more challenging than the returns manager.