AfterShip Returns & Exchanges

Easy to work with. Helpful support! Great layouts that look seamless with Shopify themes. Happy to offer our customers a simple process.

Great shopify app highly recommend it use. Great customer service too. Highly recommend shopify app.

Very helpful app, I really appreciate the immediate response with any questions. Much more professional solution to offer customers instead of using emails. We are getting our customer's requests with less emails and time spent on our part.

So far it's good, the staff was friendly and helpful thanks, sent the correct links and replied promptly .

esta aplicación a diferencia de otras es bastante intuitiva y fácil de trabajar con ella. Nos gustaría que las mejoras que hagan los desarrolladores recibir notificaciones

Have switched over from Return magic. It is similar, but i believe it works better from the customer side. we are still working out some little issues as we are new to it. ive had to ask customer support for help a few times, but they always answer very quickly, and have helped my issues. 5 star once i figure it all out.

Struggled with support at first over the weekend, but they got back to me and we very apologetic and responded promptly to help solve our problem. I really appreciate their help and attention to the matter.

I use this app for customers to have a seamless return experience. It allows customers to return items easily

The app seems to be good. I've just tried couple of test orders and still waiting to see how it works when live. I've had previously an issue setting up the app and paying for SSL but after a discussion with support it has been sorted. The supper helped me to set custom domain and everything so now I hope it makes our exchange and return process faster and smooth for us and our customers.

Great and super responsive customer service response to inquiries. Have not yet seen if it meets our stores need for store credit, but hope to explore options soon.

best customer service , easy app to use and it worth it the headache of customers always needs helps . this app may returns very easy and more professional . thank you Samed for help :)

Easy to use and customise. I've tried several return portals and I really recommend this one. Any problem or question is solved within minutes by the customer service team.

Great service and the app works well. You can use their templates, but also customise all sort of things.

I've been using the app for about a month and customer service has been great. They've helped me with every issue I've had and the app looks great, very professional.

the agent was quick and very helpful in getting what I needed accomplished! I really enjoy this service and will continue to use it!

Easily handle returns, fast and professionally. Easy to use and awesome customer support! Would highly recommend.

I rate the 5 stars for Samad the Customer service rep not the app. The app itself not so user friendly but Samad helped a great deal.

Thanks for such fantastic support, guys) After personal conversations regarding my problems, everything seems to be everything clear and more accessible)

Great app and good customer service! Used for quite some time, makes things easier and hassle-free compared to manually organising expecting returns.

Great onboarding service! Do not hesitate to use the chat option the dashboard and they are very responsive. Good job. A+++