AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.6
feedback
1,226
chart
#1,728
All reviews
Review RSS Feed
Dec. 1, 2021
Sanjeet was incredibly helpful when answering my questions. Great tool and even better customer service!
Nov. 30, 2021
Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!
Nov. 30, 2021
Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return
Nov. 30, 2021
Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.
Nov. 27, 2021
They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!
Nov. 26, 2021
Agent Samad tried to solve the problem kindly and patiently. The issue is solved. Appreciate it. Thank you.
Nov. 22, 2021
App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.
Nov. 22, 2021
nice,really usefull thanks.I think its best for return tools,hope yall do it contine,we will support u
Nov. 20, 2021
he was great and very helpful he answer all my questions and show me where to go to add my return url.
Nov. 20, 2021
Terrific customer service. Just getting things setup and they were happy to jump on a screen share and quickly answer a bunch of questions I had. I'd definitely recommend this app and their team.
Nov. 18, 2021
This app is very powerful. It requires quite a bit of configuration and help from support but it's worth the effort.
Thank you for your valuable feedback. We are happy to know that you liked our app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Returns Center
Nov. 15, 2021
Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.
Nov. 15, 2021
They have flexible pricing packages for any store level. That helps give it a shot and understand how resourceful this tool can become.
Nov. 14, 2021
I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.
Nov. 12, 2021
The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!
Nov. 12, 2021
This App saves our team so much time, and the customers love it too! If you have any issues or questions, support is immediately available, and always very helpful. 5 Stars!
Nov. 12, 2021
The description looks great, but after spening a lot of time trying to make it work I discovered that a lot of things have to be done manually. Even the stock of the returned items has to be changed manually!! You do not see any of the return information in the original order. So there is no integration with Shopify that will help you make returns easier.
Hi, I can see that the stock of the returned items has to be changed manually and you are not happy with it. It is unfortunate to know that you did not have the best experience using our app. Your feedback has been registered. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Team Returns Center
Nov. 11, 2021
the support was very helpful and gave me all the proper answers thanks for all the experience on the process
Nov. 11, 2021
Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.
Nov. 9, 2021
Easy to integrate. Very smooth installation, customizeable. Will be using on other stores in the future.