AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,272
Reviews
Chart
#512
Shopify

All reviews

5 / 5 Share
Feb. 8, 2022

I've been working on setting up this return service and it has been really easy with the helpful customer service. They are quick to answer and always helpful.

Store Using app Total reviews Average rating
Earth Harbor Naturals About 2 months 1 5.0
5 / 5 Share
Feb. 8, 2022

Sanjeev was very helpful and helped us with any questions we had and helped set up our return options

Store Using app Total reviews Average rating
Tamara Malas 32 minutes 1 5.0
5 / 5 Share
Feb. 6, 2022

Just getting started with aftership, but so far the support team has been great and the app is easy to install and edit.

Store Using app Total reviews Average rating
Rhamani 3 months 1 5.0
5 / 5 Share
Feb. 5, 2022

Needed help with some custom features. Got on the live support and they helped me immediately. 10 out of 10. Thank you.

Store Using app Total reviews Average rating
Primal Power 27 minutes 2 5.0
1 / 5 Share
Feb. 10, 2022

App looks ok, still trying to on board I have never had such a stressful onboarding and their support really stinks.

Store Using app Total reviews Average rating
Smarty Had A Party! 24 days 8 4.4
Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Returns Center

5 / 5 Share
Feb. 1, 2022

We love AfterShip. Makes returns simple & has a great UI for our internal team to manage the process.

Store Using app Total reviews Average rating
Zoe About 1 year 4 5.0
5 / 5 Share
Jan. 31, 2022

We have been using Aftership's Returnscenter solution for a year. The solution offers very good settings for returns also to different warehouses depending on return reasons. The integration to create own return labels (with own contracts) via Afterships Postmen is very strong and saves us immensely time. Also worth mentioning is the support, which is available at any time via chat.

Store Using app Total reviews Average rating
VIVI MARI About 1 year 6 5.0
5 / 5 Share
Jan. 28, 2022

The app is amazing! Samad was even better! I appreciate when someone is able to understand my issue clearly and get it fixed in the nick of time!

Store Using app Total reviews Average rating
Mint 24 days 5 4.4
5 / 5 Share
Jan. 24, 2022

My customer support agent was very patient with me even though I had no idea what I was doing. He stayed with me and helped until the problem was resolved.

Store Using app Total reviews Average rating
The Rug Truck 4 months 2 5.0
5 / 5 Share
Jan. 24, 2022

The application really facilitates possible returns for our clients, the operation is simple and effective. The technical support is incredible, they have solved each of the doubts that I have had in the installation and customization process, in minutes. 100% recommendable

Store Using app Total reviews Average rating
Judy Design 4 days 3 5.0
5 / 5 Share
Jan. 24, 2022

Again super fast support and very easy to work with on all matters. Thanks again for all of the help!

Store Using app Total reviews Average rating
iND Distribution 3 days 6 4.8
5 / 5 Share
Jan. 20, 2022

Solicité una extensión de la prueba gratuita a 14 días para probar mejor el app y lo aprobaron inmediatamente.

Store Using app Total reviews Average rating
Danilo's Fine Leather 1 day 7 5.0
5 / 5 Share
Jan. 19, 2022

Wooow Everything I need for my small shop and the chat was so quick to help easy to navigate excellent thank you so much so so helpful amazing

Store Using app Total reviews Average rating
Belsize Activewear About 1 hour 6 4.3
5 / 5 Share
Feb. 19, 2024

Always quick to respond and resolve issues! 5 Star!

Store Using app Total reviews Average rating
enstyle The Boutique About 1 month 2 5.0
5 / 5 Share
Jan. 18, 2022

Seamless and easy return management for our store. A must have for any store owner. Would recommend for anyone tired or the hassle of setting up returns.

Store Using app Total reviews Average rating
WonderfulSubs 11 minutes 1 5.0
5 / 5 Share
Jan. 17, 2022

I am using AfterShip Returns Center since a few months now. I am happy with it - Retuns can be executed very professionally. GREAT SUPPORT!!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 17, 2022

I used this app to help me connect AfterShip returns to the website! It was so easy!!! The support center was so helpful

Store Using app Total reviews Average rating
Kai Collective 19 minutes 2 5.0
5 / 5 Share
Jan. 24, 2024

Nalinee was great at helping removing the branding for free as it was advertised. Thank you for the help.

Store Using app Total reviews Average rating
Manhattan Peach About 2 years 1 5.0
5 / 5 Share
Jan. 14, 2022

The customer service provided by Samad through the Returns Center was awesome! He was super helpful, very professional, and extremely patient! I feel better knowing he is handling my concern, and I have full confidence in his ability to resolve my issues!

Store Using app Total reviews Average rating
Pink Dust Cosmetics 8 months 2 5.0
5 / 5 Share
Jan. 13, 2022

excellent, all works perfectly, amazing customer service, five stars excellent, all works perfectly, amazing customer service, five stars

Store Using app Total reviews Average rating
Gioielleria Granarelli 5 days 5 5.0
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