AfterShip Returns & Exchanges
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customer service is quick to respond! so far so good during the set up process! can't wait for my customers to use it
Such great features and such a great customer support team. I am loving this user-friendly app so far!!
This app really helps with the customer's return process, the support team is super quick and helpful.
Perfect solution for a growing business. Is still evolving and support is always quick. Can't wait to see the next updates.
Good customer service. They respond immediately. The interface is also pretty simple to use and friendly.
Very responsive support, always patient and ready to troubleshoot, amazing team who actually listens to customers, adding new features based on feedback. The best!
Very good customer experience. Customer service is available and responsive. I recommend this app. Thank you!
I use this for my returns. Haven't been using it long, but so far it is working well and easy to use. Customer service is really, really helpful!
awesome............................................................ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The app is working out good so far and the support is great. However, if they would allow more style customization, that would be great.
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support and the app is working as per your expectations. I can see that you would like to have more customization options in the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Returns Center
Been trying to set up today and support has been great. Always there when I need them and help has been easy to understand. thanks
Very useful and easy to use for costumers. Costumer service is excellent! Had a little problem with loading the return page and they assist me extremely fast. problem was solved in minutes!
great app - provides everything you need for smooth tracking of your returns with variety of statuses
Was very easy to get set up. Their team was there to clarify answers to a couple of questions that I had and they volunteered to help in any way they could...
The app works on how it is intended, recommend for growing your brand, started with them on the free plan, and now growing as needed
Awesome app. I really appreciated the prompt help on the platform and the level of customer service.
Just downloaded the app but seems easy to use and exactly what we need so far. Extremely quick response from customer service!
Very professional app to help with our returns. Would recommend to other businesses and brands to use.
We had a nightmare time trying to install and ultimately couldn't be comfortable with this app having access to our store and customers. We deleted it.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We have assigned a support executive to investigate and resolve your concern. We regret the inconvenience caused to you. Regards, Team Returns Center
The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!
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