AfterShip Returns & Exchanges
All reviews
Super fast chat for help! Even on a sunday they responded within a few minutes and helped with my enquiry quickly. Great app!
Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.
Working great so far, just started using the app and customer service was extremely helpful in getting us setup.
Great support setting up DNS and SSL settings onto the domain. Timely answers, great platform as well gives good personalization. Thank you!
Rahul was absolute perfection! There was an issue that we have been having and he was able to very quickly resolve. I only wish I had reached out to him sooner. Excellent customer service and a fast resolution! Many thanks for making our lives easier :)
I've been working on setting up this return service and it has been really easy with the helpful customer service. They are quick to answer and always helpful.
Sanjeev was very helpful and helped us with any questions we had and helped set up our return options
Just getting started with aftership, but so far the support team has been great and the app is easy to install and edit.
Needed help with some custom features. Got on the live support and they helped me immediately. 10 out of 10. Thank you.
App looks ok, still trying to on board I have never had such a stressful onboarding and their support really stinks.
Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Returns Center
We love AfterShip. Makes returns simple & has a great UI for our internal team to manage the process.
We have been using Aftership's Returnscenter solution for a year. The solution offers very good settings for returns also to different warehouses depending on return reasons. The integration to create own return labels (with own contracts) via Afterships Postmen is very strong and saves us immensely time. Also worth mentioning is the support, which is available at any time via chat.
The app is amazing! Samad was even better! I appreciate when someone is able to understand my issue clearly and get it fixed in the nick of time!
My customer support agent was very patient with me even though I had no idea what I was doing. He stayed with me and helped until the problem was resolved.
The application really facilitates possible returns for our clients, the operation is simple and effective. The technical support is incredible, they have solved each of the doubts that I have had in the installation and customization process, in minutes. 100% recommendable
Again super fast support and very easy to work with on all matters. Thanks again for all of the help!
Solicité una extensión de la prueba gratuita a 14 días para probar mejor el app y lo aprobaron inmediatamente.
Wooow Everything I need for my small shop and the chat was so quick to help easy to navigate excellent thank you so much so so helpful amazing
Always quick to respond and resolve issues! 5 Star!
Seamless and easy return management for our store. A must have for any store owner. Would recommend for anyone tired or the hassle of setting up returns.
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