AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,236
chart
#1,492
All reviews
Review RSS Feed
Oct. 17, 2021
Beautiful interface on both ends, and very helpful customer service. I'd say the free plan is very fair, and the paid version is the best I've found.
Oct. 14, 2021
I think I have found the best return management app, AfterShip Returns Centre help me save a lot of hassle by providing the best return experience to my customers
Oct. 14, 2021
Ottimo servizio per la gestione dei resi assistenza ottima e da quando lo abbiamo attivato i nostri clienti sono molto felici
Oct. 14, 2021
One of the easiest returns apps to set-up and also has a very clear, clean look to it. Great basic functionality for returns. I hope in the future they also bring in some AI logic and rules to encourage exchanges and credits. That would be next level.
Oct. 12, 2021
so far I have not experienced any returns but from the look of the app, its amazing and a great solution for users and stores
Oct. 6, 2021
I am new to this app and quite impressed by the quality of service. The support team is amazing and resolve my questions instantly.
Oct. 6, 2021
Hello! :) I had an issue with loading the AfterShip Returns Center page. And I received a strong and quick help! Thank You so much!
Oct. 6, 2021
Very easy to set up. From the administrative side things are very easy to track and approve returns. Support is very quick and helpful with answering any questions I had.
Oct. 5, 2021
Great app, fast customer service. Literally helped me fix our only problem in under 5 minutes. Definitely recommend.
Oct. 5, 2021
Customer support is so fast! Use friendly and super easy to use. Definitely recommend any automizly apps
Oct. 5, 2021
Exceptional service from Sanjeet. Literally fixed my issue in seconds!!! Returns Center is a cornerstone of our online business. Highly recommended.
Oct. 4, 2021
Excellent support!! Problems resolved very quickly!! Excellent support!! Problems resolved very quickly!!
Oct. 2, 2021
awesome help from help center, super fast and nice. excited to get my returns more organized with the help of this app.
Nov. 8, 2021
Aftership customer support is always available and helpful! The platform is extremely easy to use. I recommend it.
Sept. 30, 2021
Really love this app. I also love that the support section is EXTREMELY FAST with responses and resolving issues.
Sept. 30, 2021
Awesome App, great costumer support! Helped a lot with our returns making them a lot easier to handle.
Sept. 29, 2021
Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.
Sept. 28, 2021
I used this app to help me understand the return process. Customer service was very helpful and professional.
Sept. 27, 2021
They can only use Postmen App to print labels, but Postmen App cannot solve a courier account issue within two weeks.
Thank you for your valuable feedback. It is unfortunate to know that you did not have the best experience using our app. Be rest assured that your issue will be dealt with with utmost priority. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Nitish Kumar Team Returns Center
Dec. 14, 2021
Priyanka was a HUGE help with trying to get my organizations straightened out in the system and getting me all set up to run my store with returns. Forever grateful for the customer service with this app. *** UPDATE** Well apparently my store was never connected to the app and I was receiving a bunch of error messages and customer complaints. I reached out to customer service for assistance and they kept closing my case. Samad was rude and impatient and was not helpful at all. I am deleting this app and do not recommend.