AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,540
Reviews
Chart
#331
Shopify

All reviews

5 / 5 Share
Jan. 17, 2022

I am using AfterShip Returns Center since a few months now. I am happy with it - Retuns can be executed very professionally. GREAT SUPPORT!!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 17, 2022

I used this app to help me connect AfterShip returns to the website! It was so easy!!! The support center was so helpful

Store Using app Total reviews Average rating
Kai Collective 19 minutes 3 5.0
5 / 5 Share
Jan. 24, 2024

Nalinee was great at helping removing the branding for free as it was advertised. Thank you for the help.

Store Using app Total reviews Average rating
Manhattan Peach About 2 years 1 5.0
5 / 5 Share
Jan. 14, 2022

The customer service provided by Samad through the Returns Center was awesome! He was super helpful, very professional, and extremely patient! I feel better knowing he is handling my concern, and I have full confidence in his ability to resolve my issues!

Store Using app Total reviews Average rating
Pink Dust Cosmetics 8 months 2 5.0
5 / 5 Share
Jan. 13, 2022

excellent, all works perfectly, amazing customer service, five stars excellent, all works perfectly, amazing customer service, five stars

Store Using app Total reviews Average rating
Gioielleria Granarelli 5 days 5 5.0
5 / 5 Share
Jan. 12, 2022

customer service is quick to respond! so far so good during the set up process! can't wait for my customers to use it

Store Using app Total reviews Average rating
Nettle Studios About 2 hours 9 4.6
5 / 5 Share
Jan. 10, 2022

Such great features and such a great customer support team. I am loving this user-friendly app so far!!

Store Using app Total reviews Average rating
Hevias About 4 hours 2 5.0
5 / 5 Share
Jan. 8, 2022

This app really helps with the customer's return process, the support team is super quick and helpful.

Store Using app Total reviews Average rating
Aleader About 2 hours 3 5.0
5 / 5 Share
Jan. 6, 2022

Perfect solution for a growing business. Is still evolving and support is always quick. Can't wait to see the next updates.

Store Using app Total reviews Average rating
FLANEUR HOMME About 2 years 1 5.0
5 / 5 Share
Jan. 5, 2022

Good customer service. They respond immediately. The interface is also pretty simple to use and friendly.

Store Using app Total reviews Average rating
Sparta Shapewear USA 9 days 1 5.0
5 / 5 Share
Jan. 24, 2024

Very responsive support, always patient and ready to troubleshoot, amazing team who actually listens to customers, adding new features based on feedback. The best!

Store Using app Total reviews Average rating
GF Pet Official Online Store About 2 years 6 4.5
5 / 5 Share
Jan. 5, 2022

Very good customer experience. Customer service is available and responsive. I recommend this app. Thank you!

Store Using app Total reviews Average rating
poudreorganic About 1 month 4 5.0
5 / 5 Share
Jan. 4, 2022

I use this for my returns. Haven't been using it long, but so far it is working well and easy to use. Customer service is really, really helpful!

Store Using app Total reviews Average rating
Prominence Home 7 months 1 5.0
5 / 5 Share
Dec. 30, 2021

awesome............................................................ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store Using app Total reviews Average rating
Rang Jah 12 minutes 2 5.0
4 / 5 Share
Dec. 30, 2021

The app is working out good so far and the support is great. However, if they would allow more style customization, that would be great.

Store Using app Total reviews Average rating
Lauma Lingerie 3 days 1 4.0
Developer Reply

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support and the app is working as per your expectations. I can see that you would like to have more customization options in the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Returns Center

5 / 5 Share
Dec. 28, 2021

Been trying to set up today and support has been great. Always there when I need them and help has been easy to understand. thanks

Store Using app Total reviews Average rating
SurfDog Australia About 5 hours 4 4.5
5 / 5 Share
Dec. 27, 2021

Very useful and easy to use for costumers. Costumer service is excellent! Had a little problem with loading the return page and they assist me extremely fast. problem was solved in minutes!

Store Using app Total reviews Average rating
Diciembre|Veintinueve About 1 year 2 4.5
5 / 5 Share
Dec. 23, 2021

great app - provides everything you need for smooth tracking of your returns with variety of statuses

Store Using app Total reviews Average rating
Beflax Linen Almost 4 years 6 5.0
5 / 5 Share
Dec. 23, 2021

Was very easy to get set up. Their team was there to clarify answers to a couple of questions that I had and they volunteered to help in any way they could...

Store Using app Total reviews Average rating
Not Monday 8 months 2 5.0
5 / 5 Share
Dec. 23, 2021

The app works on how it is intended, recommend for growing your brand, started with them on the free plan, and now growing as needed

Store Using app Total reviews Average rating
Nexus Clothing Almost 2 years 9 5.0
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