AfterShip Returns & Exchanges
All reviews
We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.
Great app - had a few questions but the support team have been excellent at answering all our queries promptly. Only snag is extra seats is a bit expensive so we are restricted to one user doing returns.
great App great service, the team helped me out directly. I am very happy with the service they provided
Works well. Priyanka helped me set up my return settings so I can send a label through Shopify. I have been using it for about 8 months now.
quick and helpful support! So far it's been a good app for us to use for returns. only downside to me is that you have to download so many of their different apps. but thats just my two cents.
Overall the app has worked great for our needs and support was helpful with any requests as ever needed.
Their customer service especially Nitish, Rohit, and Sanjeet are TOP NOTCH deserved to give 5 stars! They are all very helpful when it comes to troubleshooting or there are any issues. Thank you so much!
Sanjeet was incredibly helpful when answering my questions. Great tool and even better customer service!
Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!
Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return
Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.
They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!
Agent Samad tried to solve the problem kindly and patiently. The issue is solved. Appreciate it. Thank you.
App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.
nice,really usefull thanks.I think its best for return tools,hope yall do it contine,we will support u
he was great and very helpful he answer all my questions and show me where to go to add my return url.
Terrific customer service. Just getting things setup and they were happy to jump on a screen share and quickly answer a bunch of questions I had. I'd definitely recommend this app and their team.
This app is very powerful. It requires quite a bit of configuration and help from support but it's worth the effort.
Thank you for your valuable feedback. We are happy to know that you liked our app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Returns Center
Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.
I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.
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