AfterShip Returns & Exchanges
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Awesome app. I really appreciated the prompt help on the platform and the level of customer service.
Just downloaded the app but seems easy to use and exactly what we need so far. Extremely quick response from customer service!
Very professional app to help with our returns. Would recommend to other businesses and brands to use.
We had a nightmare time trying to install and ultimately couldn't be comfortable with this app having access to our store and customers. We deleted it.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We have assigned a support executive to investigate and resolve your concern. We regret the inconvenience caused to you. Regards, Team Returns Center
The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!
We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.
Great app - had a few questions but the support team have been excellent at answering all our queries promptly. Only snag is extra seats is a bit expensive so we are restricted to one user doing returns.
great App great service, the team helped me out directly. I am very happy with the service they provided
Works well. Priyanka helped me set up my return settings so I can send a label through Shopify. I have been using it for about 8 months now.
quick and helpful support! So far it's been a good app for us to use for returns. only downside to me is that you have to download so many of their different apps. but thats just my two cents.
Overall the app has worked great for our needs and support was helpful with any requests as ever needed.
Their customer service especially Nitish, Rohit, and Sanjeet are TOP NOTCH deserved to give 5 stars! They are all very helpful when it comes to troubleshooting or there are any issues. Thank you so much!
Sanjeet was incredibly helpful when answering my questions. Great tool and even better customer service!
Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!
Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return
Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.
They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!
Agent Samad tried to solve the problem kindly and patiently. The issue is solved. Appreciate it. Thank you.
App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.
nice,really usefull thanks.I think its best for return tools,hope yall do it contine,we will support u
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