AfterShip Returns & Exchanges

Sanjeet was incredibly helpful when answering my questions. Great tool and even better customer service!

Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!

Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return

Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.

They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!

Agent Samad tried to solve the problem kindly and patiently. The issue is solved. Appreciate it. Thank you.

App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.

nice,really usefull thanks.I think its best for return tools,hope yall do it contine,we will support u

he was great and very helpful he answer all my questions and show me where to go to add my return url.

Terrific customer service. Just getting things setup and they were happy to jump on a screen share and quickly answer a bunch of questions I had. I'd definitely recommend this app and their team.

This app is very powerful. It requires quite a bit of configuration and help from support but it's worth the effort.

Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.

I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.

The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!

This App saves our team so much time, and the customers love it too! If you have any issues or questions, support is immediately available, and always very helpful. 5 Stars!

The description looks great, but after spening a lot of time trying to make it work I discovered that a lot of things have to be done manually. Even the stock of the returned items has to be changed manually!! You do not see any of the return information in the original order. So there is no integration with Shopify that will help you make returns easier.

the support was very helpful and gave me all the proper answers thanks for all the experience on the process

Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.

The customer service has been great during the onboarding and setup phase. I would suggest this app to others.

Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!