AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#1,087
All reviews
Rating Breakdown
Review RSS Feed
Feb. 15, 2022
Insanely good customer support, super easy to set up, heavily customisable to be on brand. Looks like a great app
Feb. 15, 2022
The app looks great, with lots of great functionality including the ability for green returns, which is a massive USP. Love it
Feb. 15, 2022
Excellent support. Live chat available directly within the app and they were able to help me solve a small issue right away. The interface is very easy to use and the app is well designed.
Feb. 14, 2022
Great app and great customer support. Only feedback would be to have AfterShip and Returns Centre be a bit more of a seamless experience. But apart from that, really powerful
March 16, 2022
Great app to return your packages for your customers. Great customization features for and can make your store look and feel professional.
Feb. 13, 2022
Super fast chat for help! Even on a sunday they responded within a few minutes and helped with my enquiry quickly. Great app!
Feb. 13, 2022
Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.
Feb. 12, 2022
Working great so far, just started using the app and customer service was extremely helpful in getting us setup.
Feb. 10, 2022
Great support setting up DNS and SSL settings onto the domain. Timely answers, great platform as well gives good personalization. Thank you!
Sept. 15, 2023
Rahul was absolute perfection! There was an issue that we have been having and he was able to very quickly resolve. I only wish I had reached out to him sooner. Excellent customer service and a fast resolution! Many thanks for making our lives easier :)
Feb. 8, 2022
Reliable, fast and competent customer service!! Great guys in the chat support as well as the app itself! Definetly a recommendation!
Feb. 8, 2022
I've been working on setting up this return service and it has been really easy with the helpful customer service. They are quick to answer and always helpful.
Feb. 8, 2022
Good customer service and app. Does what it needs to do without a ton of bloat or anything. Very satisfied
Feb. 8, 2022
Sanjeev was very helpful and helped us with any questions we had and helped set up our return options
Feb. 6, 2022
Just getting started with aftership, but so far the support team has been great and the app is easy to install and edit.
Oct. 14, 2022
I needed help with setting our return date within 15 days. My issue was resolved very quickly. The customer rep was very knowledgeable and helpful.
Feb. 6, 2022
Very Good support!!!! thank you very much after ship !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Feb. 5, 2022
Needed help with some custom features. Got on the live support and they helped me immediately. 10 out of 10. Thank you.
Feb. 4, 2022
the support team is awesome and I'm so glad I can connect multiple stores under one account! The aftership suite is very user friendly.