AfterShip Returns & Exchanges

he was great and very helpful he answer all my questions and show me where to go to add my return url.

Terrific customer service. Just getting things setup and they were happy to jump on a screen share and quickly answer a bunch of questions I had. I'd definitely recommend this app and their team.

This app is very powerful. It requires quite a bit of configuration and help from support but it's worth the effort.

Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.

I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.

The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!

This App saves our team so much time, and the customers love it too! If you have any issues or questions, support is immediately available, and always very helpful. 5 Stars!

The description looks great, but after spening a lot of time trying to make it work I discovered that a lot of things have to be done manually. Even the stock of the returned items has to be changed manually!! You do not see any of the return information in the original order. So there is no integration with Shopify that will help you make returns easier.

the support was very helpful and gave me all the proper answers thanks for all the experience on the process

Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.

The customer service has been great during the onboarding and setup phase. I would suggest this app to others.

Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!

Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...

Super easy to use and configure. We're new to it and hoping it helps with not only returns but how people consider purchasing from us.

I have begun using this app and so far it is quite useful. Ankush helped me out today with questions I had.

The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.

Super intuitive platform. They were able to extend the trial and the customer support was super helpful

I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.

Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!

Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.