AfterShip Returns & Exchanges

Excellent support!! Problems resolved very quickly!! Excellent support!! Problems resolved very quickly!!

awesome help from help center, super fast and nice. excited to get my returns more organized with the help of this app.

Aftership customer support is always available and helpful! The platform is extremely easy to use. I recommend it.

Really love this app. I also love that the support section is EXTREMELY FAST with responses and resolving issues.

Awesome App, great costumer support! Helped a lot with our returns making them a lot easier to handle.

Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.

I used this app to help me understand the return process. Customer service was very helpful and professional.

They can only use Postmen App to print labels, but Postmen App cannot solve a courier account issue within two weeks.

Priyanka was a HUGE help with trying to get my organizations straightened out in the system and getting me all set up to run my store with returns. Forever grateful for the customer service with this app. *** UPDATE** Well apparently my store was never connected to the app and I was receiving a bunch of error messages and customer complaints. I reached out to customer service for assistance and they kept closing my case. Samad was rude and impatient and was not helpful at all. I am deleting this app and do not recommend.

Moazzan has been helpful. Looking forward to be able to use this in full

Great app to use to connect your store and give your customers service of returns. This is by far the best app out there

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app, IF needed.

Great app! but even better customer support, Ankush did a great job helping me with all my porblems.

Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!

The support has been great! But I want to change the spelling from Center to Centre on the portal which can't be done. We are in Australia and we use spelling centre so it would be great if that could be changed. I would also like to see refund button more visible as I resolved an order before refunding and was not able to go back and edit it. It would also be great to see the initiated return in shopify timeline Thanks for your help Ankush! You were very helpful :)

I needed an option to keep returns organized reliably. This program has done exactly what I needed. The support team is constantly available and ready to help as well.

Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!

good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.

Overall, really easy to navigate and learn if new to it. Have been using it for over a year now and don't often run into any issues at all. Had some issues with it just now (page not loading) and got some help from Priyanka - was super speedy with responses and helped resolve it swiftly

Pretty easy to set up. Haven’t started running yet so we will see how smooth it goes. I’m hoping it makes it a pretty easy process