All reviews

Rating Breakdown

  • 5
    80% (1,911 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (134 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2022

I was happy I can customize the return apps. User friendly and lots of features. Awesome customer service!

Store

Rafant

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Really great customer service! Freaky fast response times on the chat! They are doing a great job. Keep up the good work AfterShip!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Insanely good customer support, super easy to set up, heavily customisable to be on brand. Looks like a great app

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

The app looks great, with lots of great functionality including the ability for green returns, which is a massive USP. Love it

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Excellent support. Live chat available directly within the app and they were able to help me solve a small issue right away. The interface is very easy to use and the app is well designed.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Great app and great customer support. Only feedback would be to have AfterShip and Returns Centre be a bit more of a seamless experience. But apart from that, really powerful

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Great app to return your packages for your customers. Great customization features for and can make your store look and feel professional.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Super fast chat for help! Even on a sunday they responded within a few minutes and helped with my enquiry quickly. Great app!

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.

Using app

5 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 12, 2022

Working great so far, just started using the app and customer service was extremely helpful in getting us setup.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Great support setting up DNS and SSL settings onto the domain. Timely answers, great platform as well gives good personalization. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Rahul was absolute perfection! There was an issue that we have been having and he was able to very quickly resolve. I only wish I had reached out to him sooner. Excellent customer service and a fast resolution! Many thanks for making our lives easier :)

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 8, 2022

Reliable, fast and competent customer service!! Great guys in the chat support as well as the app itself! Definetly a recommendation!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

I've been working on setting up this return service and it has been really easy with the helpful customer service. They are quick to answer and always helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Good customer service and app. Does what it needs to do without a ton of bloat or anything. Very satisfied

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Sanjeev was very helpful and helped us with any questions we had and helped set up our return options

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

Just getting started with aftership, but so far the support team has been great and the app is easy to install and edit.

Store

Rhamani

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

I needed help with setting our return date within 15 days. My issue was resolved very quickly. The customer rep was very knowledgeable and helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

Very Good support!!!! thank you very much after ship !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0