AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.6
feedback
1,225
chart
#1,940
All reviews
Review RSS Feed
Dec. 2, 2021
Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too
July 9, 2021
We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!
July 9, 2021
great so far. would be even better with a 14 day trial. i can see the potential of organising and streamlining the returns process for customers.
July 8, 2021
The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.
July 8, 2021
So far the support has been amazing, they have 24/7 help to set it all up when you are a little stuck and need some extra help.
Using app
About 19 hours
Total reviews
1
Average rating
5.0
July 8, 2021
Really great customer service, one of the best i have received until now. Again, thank you for your help!!
July 7, 2021
Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!
July 9, 2021
The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.
July 6, 2021
Really easy to use and great layout/design for the return page. Also, the support team is amazing! Really helpful and happy to answer all your questions.
July 5, 2021
The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!
July 3, 2021
I strongly recommend adding return reason option for each return item rather then only allowing customer to select a reason for all - which may not apply to every returning item
Thank you for your valuable feedback. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features. We are available 24/7. You can always contact us via email at [email protected] Regards, Neelima Aggarwal Team Returns Center
July 3, 2021
Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..
July 1, 2021
Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!
July 1, 2021
Good product, but is should have store credits feature enabled in the account as well. We should not have to download another one.
Thank you for your valuable feedback. We are pleased to know that you liked our app. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] Regards, Nitish Team Postmen
June 30, 2021
This app is a great option if you want to automate the return process for customers! Would recommend
July 22, 2021
I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.
Thanks for your encouraging words. Glad you liked our customer support. We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Nitish Team Returns Center
June 24, 2021
Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says
June 23, 2021
Excellent Customer Services - Yet to use App but customer services is instant and offered 14 days Trial
June 23, 2021
User friendly for both customers and customer service representatives. Resolve my service issues quickly.
June 23, 2021
Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.