AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,540
Reviews
Chart
#331
Shopify

All reviews

5 / 5 Share
Oct. 6, 2021

Hello! :) I had an issue with loading the AfterShip Returns Center page. And I received a strong and quick help! Thank You so much!

Store Using app Total reviews Average rating
Alaska Outerwear Company 4 months 3 5.0
5 / 5 Share
Oct. 6, 2021

Very easy to set up. From the administrative side things are very easy to track and approve returns. Support is very quick and helpful with answering any questions I had.

Store Using app Total reviews Average rating
First Source Wireless 39 minutes 10 4.2
5 / 5 Share
Oct. 5, 2021

Great app, fast customer service. Literally helped me fix our only problem in under 5 minutes. Definitely recommend.

Store Using app Total reviews Average rating
North Coast Golf Co. 11 minutes 3 5.0
5 / 5 Share
Oct. 5, 2021

Customer support is so fast! Use friendly and super easy to use. Definitely recommend any automizly apps

Store Using app Total reviews Average rating
Nadaré Co. 23 minutes 2 3.0
5 / 5 Share
Oct. 5, 2021

Exceptional service from Sanjeet. Literally fixed my issue in seconds!!! Returns Center is a cornerstone of our online business. Highly recommended.

Store Using app Total reviews Average rating
Juicy Secrets About 4 years 3 5.0
5 / 5 Share
Oct. 4, 2021

Excellent support!! Problems resolved very quickly!! Excellent support!! Problems resolved very quickly!!

Store Using app Total reviews Average rating
UV.LINE About 1 hour 1 5.0
5 / 5 Share
Oct. 2, 2021

awesome help from help center, super fast and nice. excited to get my returns more organized with the help of this app.

Store Using app Total reviews Average rating
Woof + Wonder About 1 month 1 5.0
5 / 5 Share
Nov. 8, 2021

Aftership customer support is always available and helpful! The platform is extremely easy to use. I recommend it.

Store Using app Total reviews Average rating
Midland Radio 6 months 3 5.0
5 / 5 Share
Sept. 30, 2021

Really love this app. I also love that the support section is EXTREMELY FAST with responses and resolving issues.

Store Using app Total reviews Average rating
Avahnti Apparel About 1 hour 2 5.0
5 / 5 Share
Sept. 30, 2021

Awesome App, great costumer support! Helped a lot with our returns making them a lot easier to handle.

Store Using app Total reviews Average rating
Kankura Golf Europe 7 months 2 5.0
5 / 5 Share
Sept. 29, 2021

Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.

Store Using app Total reviews Average rating
MAPerformance 4 months 5 5.0
5 / 5 Share
Sept. 28, 2021

I used this app to help me understand the return process. Customer service was very helpful and professional.

Store Using app Total reviews Average rating
Ravenunlimited 7 days 2 5.0
2 / 5 Share
Sept. 27, 2021

They can only use Postmen App to print labels, but Postmen App cannot solve a courier account issue within two weeks.

Store Using app Total reviews Average rating
Fangyan 13 days 5 3.8
Developer Reply

Thank you for your valuable feedback. It is unfortunate to know that you did not have the best experience using our app. Be rest assured that your issue will be dealt with with utmost priority. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Nitish Kumar Team Returns Center

1 / 5 Share
Dec. 14, 2021

Priyanka was a HUGE help with trying to get my organizations straightened out in the system and getting me all set up to run my store with returns. Forever grateful for the customer service with this app. *** UPDATE** Well apparently my store was never connected to the app and I was receiving a bunch of error messages and customer complaints. I reached out to customer service for assistance and they kept closing my case. Samad was rude and impatient and was not helpful at all. I am deleting this app and do not recommend.

Store Using app Total reviews Average rating
MICHE About 4 years 12 3.3
5 / 5 Share
Sept. 13, 2023

Moazzan has been helpful. Looking forward to be able to use this in full

Store Using app Total reviews Average rating
SunjoyGroup Almost 2 years 6 4.8
5 / 5 Share
Sept. 25, 2021

Great app to use to connect your store and give your customers service of returns. This is by far the best app out there

Store Using app Total reviews Average rating
RHOyalty by RG Apparel Co. 2 minutes 2 5.0
5 / 5 Share
Sept. 21, 2021

Great app! but even better customer support, Ankush did a great job helping me with all my porblems.

Store Using app Total reviews Average rating
Arianejewels Over 3 years 1 5.0
4 / 5 Share
Sept. 28, 2021

The support has been great! But I want to change the spelling from Center to Centre on the portal which can't be done. We are in Australia and we use spelling centre so it would be great if that could be changed. I would also like to see refund button more visible as I resolved an order before refunding and was not able to go back and edit it. It would also be great to see the initiated return in shopify timeline Thanks for your help Ankush! You were very helpful :)

Store Using app Total reviews Average rating
natopia 14 days 7 4.9
Developer Reply

Thanks for your valuable feedback/recommendation. We've registered your request in our feature sheet so that we will work on that for you. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team Returns Center

5 / 5 Share
Sept. 19, 2021

I needed an option to keep returns organized reliably. This program has done exactly what I needed. The support team is constantly available and ready to help as well.

Store Using app Total reviews Average rating
Undertake Fitness About 3 hours 2 5.0
5 / 5 Share
Sept. 19, 2021

Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!

Store Using app Total reviews Average rating
Groove Activewear 2 days 1 5.0
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