All reviews

Rating Breakdown

  • 5
    80% (1,911 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (134 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2022

Needed help with some custom features. Got on the live support and they helped me immediately. 10 out of 10. Thank you.

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

the support team is awesome and I'm so glad I can connect multiple stores under one account! The aftership suite is very user friendly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

The team was incredibly supportive and showed great cooperation and patience until my issues got resolved, I highly appreciated their excellent service.

Using app

5 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 10, 2022

App looks ok, still trying to on board I have never had such a stressful onboarding and their support really stinks.

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Returns Center

5 / 5 Share

Feb. 2, 2022

We really like this app! It is easy to use, plus they have great customer service. We manage all our returns and exchanges.

Store

KAANAS

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Awesome Support. Very impressed with the support executive. I would recommend to others as well. Awesome job Team

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

We love AfterShip. Makes returns simple & has a great UI for our internal team to manage the process.

Store

Zoe

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

We have been using Aftership's Returnscenter solution for a year. The solution offers very good settings for returns also to different warehouses depending on return reasons. The integration to create own return labels (with own contracts) via Afterships Postmen is very strong and saves us immensely time. Also worth mentioning is the support, which is available at any time via chat.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

great help and fast response with help! Very happy to work with this company and looking forward to it.

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

The app is amazing! Samad was even better! I appreciate when someone is able to understand my issue clearly and get it fixed in the nick of time!

Store

Mint

Using app

24 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 28, 2022

I use this app in two stores now, runs smoothly with no problems. Customer service is top-level, always friendly and super-fast with replay.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Excellent app and great customer service. You can chat with them and they will help you solve any issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Ich benutze diese App um Retouren zu managen. Ich finde sie wirklich gut! Die Preisgestaltung ist auch fair.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Le service client est très professionnel et rapide ! l'apps semble très complète et facile à utiliser,

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

I use this app to create returns for customers. Relatively easy to use with automation features. Recommend!

Store

odzzo

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

The support team is very quick at replying and helping out when needed! The app is very useful and so far everything is working out as expected!

Store

Karès

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

My customer support agent was very patient with me even though I had no idea what I was doing. He stayed with me and helped until the problem was resolved.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

The application really facilitates possible returns for our clients, the operation is simple and effective. The technical support is incredible, they have solved each of the doubts that I have had in the installation and customization process, in minutes. 100% recommendable

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

Thank you for your amazing work with me you are so cane of sweet fast respond and communicate thank you.

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Again super fast support and very easy to work with on all matters. Thanks again for all of the help!

Using app

3 days

Total reviews

4

Average rating

4.8