All reviews

Rating Breakdown

  • 5
    80% (1,890 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

Jan. 18, 2022

I had a problem and they resolved it quickly and easily! I really appreciate the effort and care they put into helping there customers.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Always quick to respond and resolve issues! 5 Star!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Seamless and easy return management for our store. A must have for any store owner. Would recommend for anyone tired or the hassle of setting up returns.

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

I am using AfterShip Returns Center since a few months now. I am happy with it - Retuns can be executed very professionally. GREAT SUPPORT!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

I used this app to help me connect AfterShip returns to the website! It was so easy!!! The support center was so helpful

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Nalinee was great at helping removing the branding for free as it was advertised. Thank you for the help.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

The customer service provided by Samad through the Returns Center was awesome! He was super helpful, very professional, and extremely patient! I feel better knowing he is handling my concern, and I have full confidence in his ability to resolve my issues!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Thanks for your help. I have not used the return service yet but the customer service is great. I hope to use this service often. Everything is easy to apply to the store.

Using app

14 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Jan. 13, 2022

excellent, all works perfectly, amazing customer service, five stars excellent, all works perfectly, amazing customer service, five stars

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

We use this app so that customers can create their own returns without contacting us. It works great! We have been a customer for 4 years and the support is excellent.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 12, 2022

customer service is quick to respond! so far so good during the set up process! can't wait for my customers to use it

Using app

5 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 11, 2022

This app is so helpful for customers who need to make a return! Their customer support is wonderful and extremely helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Super Easy to set up. I waiting to see what happens with my first review. If it works great then my customer service rep will be very happy. Thank you

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Such great features and such a great customer support team. I am loving this user-friendly app so far!!

Store

Hevias

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Needed to change sender email and verification. Customer service was fast and very helpful with every question I had.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

This app really helps with the customer's return process, the support team is super quick and helpful.

Store

Aleader

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Sanjeet was very helpful! He responded instantly and seemed very happy to help me accomplish what I needed which he did within seconds!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Perfect solution for a growing business. Is still evolving and support is always quick. Can't wait to see the next updates.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

I reached out to their customer support team to help resolve a domain name error to set up my returns page. They were very responsive and resolved my issue expeditiously. Great first time experience utilizing their customer support!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Good customer service. They respond immediately. The interface is also pretty simple to use and friendly.

Using app

9 days

Total reviews

1

Average rating

5.0