AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,271
Reviews
Chart
#512
Shopify

All reviews

5 / 5 Share
Sept. 15, 2021

Excellent customer service. The app work really good for my store, It help us keep a good tracking of the returns.

Store Using app Total reviews Average rating
Dress4Heavens 11 months 1 5.0
5 / 5 Share
Sept. 14, 2021

Excellent customer support and easy to use app. Priyanka helped me navigate backend in a way that made sense and resolved any issues I was having quickly. Thanks!

Store Using app Total reviews Average rating
TYSADESIGNS Almost 2 years 2 5.0
5 / 5 Share
Sept. 11, 2021

nice app worth trying, you won't regret it, and the customer service is very good. Excellent Job.

Store Using app Total reviews Average rating
IRHAZ 1 day 6 5.0
5 / 5 Share
Sept. 9, 2021

So far soo good! I had a couple quick questions, the live chat customer service was very helpful. The app was a breeze to set up, and I can't wait to see how it works in a month or so. :)

Store Using app Total reviews Average rating
NXT LVL Shop 1 day 1 5.0
5 / 5 Share
Sept. 9, 2021

Very efficient. Good / fast customer service. Easy setup. No complaints. Would def recommend and they have several partnered apps too. We use AfterShip Returns and AfterShip. Both are excellent.

Store Using app Total reviews Average rating
CITY Boots 3 months 3 5.0
5 / 5 Share
Sept. 9, 2021

Great so far. Migrated from Bold Returns manager. This was a good alternative. Definitely will be trying this out for a while.

Store Using app Total reviews Average rating
Wrist & Style 12 minutes 3 5.0
5 / 5 Share
Sept. 9, 2021

Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.

Store Using app Total reviews Average rating
Adventure Shop Malta 3 days 1 5.0
5 / 5 Share
Sept. 9, 2021

Great customer support! Highly recommend. This app is great for keeping track and managing returns. It helped me remember who I needed to send a refund to after I received the return.

Store Using app Total reviews Average rating
QuikCamo 11 months 15 4.9
5 / 5 Share
Sept. 8, 2021

I use this app for my returns. The integration is easy, and customer service usually responds quickly.

Store Using app Total reviews Average rating
Beguiling Phenix Boutique Over 1 year 6 5.0
5 / 5 Share
Aug. 26, 2025

I would like to commend Abishek to his supervisor and organization and whomever else needs to know it - for his accurate, timely, and effective assessment and resolution of my issue. He is an asset and credit to your organization - you would greatly benefit from a lot more fellows like him. sincerely - Naphtali Kerr

Store Using app Total reviews Average rating
Nfinity Over 4 years 6 4.2
5 / 5 Share
Feb. 1, 2022

A great app with a wonderful support team. Thank you so much Samad for your time, we really appreciate it. Would recommend this app!

Store Using app Total reviews Average rating
YCL Jewels 5 months 7 5.0
5 / 5 Share
Sept. 5, 2021

Une application très pratique pour gérer les demandes de retours, facile d'utilisation pour les clients. Je recommande

Store Using app Total reviews Average rating
Hayya Empire 1 day 4 5.0
5 / 5 Share
Sept. 3, 2021

Great customer service. Both associates were great help . I feel comfortable knowing that I can rely on them when needed.

Store Using app Total reviews Average rating
By Lilla 3 months 2 5.0
5 / 5 Share
Sept. 1, 2021

I was able to fix the issue that the emails requests for a return were going to the wrong email address in a short amount of time. Thank you!

Store Using app Total reviews Average rating
ARNTSON MARINE 11 months 2 5.0
3 / 5 Share
Sept. 1, 2021

I use this app for returns for my store that is launching soon. It seems pretty user friendly and I appreciate the customization options, though I wish more of it was automated so it wasn't so manual for a new business owner.

Store Using app Total reviews Average rating
Theo + Stone About 1 month 1 3.0
Developer Reply

Thanks for your valuable feedback. We are happy to know that you liked our app and found it useful. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.  I have noted your suggestions and have forwarded it to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. Regards, Neelima Aggarwal Team Returns Center

5 / 5 Share
Aug. 31, 2021

Great app! Really helps us organize our returns efficiently. Super helpful support and quick responses to questions!

Store Using app Total reviews Average rating
Boheme Collective Over 2 years 2 4.5
5 / 5 Share
June 3, 2025

Super helpful support! So happy that I got helped within a few second! You're a star Moazzam Ali!!!!!!!!!!!!

Store Using app Total reviews Average rating
The Hip Shop Almost 4 years 3 4.7
Developer Reply

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Returns Center

5 / 5 Share
Aug. 30, 2021

Perfect app for managing your return!, if you can connect the postmen and aftership app. It will be best app ever

Store Using app Total reviews Average rating
Shoxtec Suspension 2 months 10 4.5
5 / 5 Share
Aug. 18, 2021

Great app. We used this app over the last year and it was an asset to our return process. Easy to use and developers are fantastic.

Store Using app Total reviews Average rating
AlavonAuersperg.com Over 2 years 3 5.0
5 / 5 Share
Aug. 29, 2023

I love this app. Easily customizable to offer all of the return option needed. Looks super professional and keeps all of your data nice and organized. Friendly assistance received.

Store Using app Total reviews Average rating
The Perfect Touch SA About 2 years 5 5.0
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