AfterShip Returns & Exchanges

amazing customer service, very patient, and explains clearly all the steps, Thank you so much, highly recommended!

Application works great, helped us to manage returns easy and fast and also their support helps fast!

great app! It does exactly what I was looking for to manage my returns. Very responsive and helpful customer service!

Just installed. Seems to meet all the needs thus far. Easy to deploy and easy to use. Look forward to some of the advanced features.

Really simple to use. It'd be great if it could integrate with our DPD Uk courier for label generation

Great app! Has made making returns so much easier and efficient for our customers. We work in retail so this is an absolute life saver. Also, customer service is great. They respond immediately and help with any issues!

Great customer service. They helped me quickly and efficiently and resolved my issue. Good shipping rates.

Really good so far. I was about to create a custom solution to handling returns on my apparel website and came across this app. It even lets me use my own return labels, and supports multiple returns per order.

This app is honestly the worst experience I have had. My shop is live and the customers service was terrible. The customer service person told me that the app had functionalities that it didn't. Everything is a manual process, it does not generate the resend order, it doesnt update your qtys.. You're honestly better off doing it through emails with the customer.

Great, and very quick customer service. Very friendly and supportive team. Would highly recommend AfterShip for simplifying international returns :)

I used this app to complete returns and it was very easy with the help of customer service. You can make a return and refund the order in one place and create return labels.

Excellent app and great support from the developer! A really simple way to run your returns system.

Nice app, easy to use, would be better if we could customize the design of returns page a bit more to our preferences.

I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!

Abishek, thank you for the great service. Appreciate the efficiency! Customer care is fast and friendly. Keep it up!

This app is easy to use and a real time saver! It saves time by automating our returns process so we know what is coming back and why. Our customers appreciate the quick and easy process for returns too. Win, win!

Download the app, and the setup was easy and smooth. I had some questions that got answered very quickly. I feel good that my customers will have a great experience using this app.

make return so easy for me and my clients! they a great team of support that can help you resolve any issue! highly recommended for any shop - Thank you Mouazzam for all your help.

So far the app is easy to setup - in SOME ways - and the customer supposrt is initially very responsive... but then they take forEVER to answer questions, frequently do not understand the questions in the first place, frequently do not READ the questions properly, and need to send very simple requests such as "cancel my subscription" to another "team". Customer service requests go round and round and round and my experience has been extremely frustrating. Definitely considering looking for another option as soon as I can get one setup.

Great customer service getting set up! It allows me to set up my shipping easily, clearly, and works perfectly with my site!