AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#1,087
All reviews
Rating Breakdown
Review RSS Feed
Dec. 23, 2021
amazing app. does exactly what it says on the tin. Top class. All queries were answered immediately and the staff were very helpful when I needed certain aspects editing.
Dec. 23, 2021
The app works on how it is intended, recommend for growing your brand, started with them on the free plan, and now growing as needed
Dec. 22, 2021
Awesome app. I really appreciated the prompt help on the platform and the level of customer service.
Dec. 21, 2021
Just downloaded the app but seems easy to use and exactly what we need so far. Extremely quick response from customer service!
Dec. 21, 2021
Very professional app to help with our returns. Would recommend to other businesses and brands to use.
Dec. 20, 2021
We had a nightmare time trying to install and ultimately couldn't be comfortable with this app having access to our store and customers. We deleted it.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We have assigned a support executive to investigate and resolve your concern. We regret the inconvenience caused to you. Regards, Team Returns Center
Dec. 20, 2021
one of the best apps to ensure customer satisfaction! absolutely awesome ! very fast and efficient customer support!
Dec. 20, 2021
good service !! Keep up the good work. good service !! Keep up the good work. good service !! Keep up the good work.
Dec. 19, 2021
Very nice and helpful. I asked a question on why the returns website doesn't work and they promptly guided me through it. Amit was awesome!
Dec. 17, 2021
The customer service is excellent, and the website is extremely easy to navigate. I would definitely recommend.
Dec. 16, 2021
The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!
April 14, 2024
We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.
Dec. 16, 2021
Wondering app and very useful, saved me hundreds of time spent handling returns, and I highly recommend this app, these guys are fast lol!!!!! customer service on point i cant complain
Dec. 15, 2021
Highly recommended the app. perfect and super quick! Customer service helped me out directly. very happy with the service ;)
Dec. 15, 2021
Great app - had a few questions but the support team have been excellent at answering all our queries promptly. Only snag is extra seats is a bit expensive so we are restricted to one user doing returns.
Dec. 14, 2021
perfect and super quick! I am looking forward to use the app and make my customers happy :) thank you :)
Dec. 13, 2021
great App great service, the team helped me out directly. I am very happy with the service they provided
Dec. 13, 2021
Priyanka was very helpful to my husband and I and got everything figured out for us! We had multiple things we needed figured out and she helped with every one of them!
Dec. 11, 2021
when having issues they were willing to get on screen share meeting in order to walk me through each step and answer any questions i had
Dec. 11, 2021
Ankush was very supportive and helpful, and I appreciate the quick response. He even gave recommendations that were helpful as well.