AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,540
Reviews
Chart
#331
Shopify

All reviews

5 / 5 Share
Aug. 30, 2021

Perfect app for managing your return!, if you can connect the postmen and aftership app. It will be best app ever

Store Using app Total reviews Average rating
Shoxtec Suspension 2 months 10 4.5
5 / 5 Share
Aug. 18, 2021

Great app. We used this app over the last year and it was an asset to our return process. Easy to use and developers are fantastic.

Store Using app Total reviews Average rating
AlavonAuersperg.com Over 2 years 4 5.0
5 / 5 Share
Aug. 29, 2023

I love this app. Easily customizable to offer all of the return option needed. Looks super professional and keeps all of your data nice and organized. Friendly assistance received.

Store Using app Total reviews Average rating
The Perfect Touch SA About 2 years 5 5.0
5 / 5 Share
Aug. 16, 2021

amazing customer service, very patient, and explains clearly all the steps, Thank you so much, highly recommended!

Store Using app Total reviews Average rating
VivaRays About 2 hours 9 4.3
5 / 5 Share
Aug. 16, 2021

Application works great, helped us to manage returns easy and fast and also their support helps fast!

Store Using app Total reviews Average rating
rokket.ch 28 days 3 5.0
5 / 5 Share
Aug. 15, 2021

great app! It does exactly what I was looking for to manage my returns. Very responsive and helpful customer service!

Store Using app Total reviews Average rating
Pureli 3 months 4 5.0
4 / 5 Share
Aug. 12, 2021

Just installed. Seems to meet all the needs thus far. Easy to deploy and easy to use. Look forward to some of the advanced features.

Store Using app Total reviews Average rating
The Balanced Bra Company 22 minutes 1 4.0
Developer Reply

Thank you for your valuable feedback. We are pleased to know that our app is able to meet your expectations, moreover, you liked our app and found it useful. We are open to any suggestions, if you have any suggestions regarding Advance features then kindly let us know. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. We will try our best to ensure that you always have the best experience with us. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team Returns Center

4 / 5 Share
Aug. 11, 2021

Really simple to use. It'd be great if it could integrate with our DPD Uk courier for label generation

Store Using app Total reviews Average rating
Mama Bamboo Almost 2 years 11 4.5
Developer Reply

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better. We will try our best to ensures that your experience with us becomes the best. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Rupam Sarma Tamuli Team Returns Center

5 / 5 Share
Aug. 11, 2021

Great app! Has made making returns so much easier and efficient for our customers. We work in retail so this is an absolute life saver. Also, customer service is great. They respond immediately and help with any issues!

Store Using app Total reviews Average rating
Scarlette The Label 4 days 6 5.0
5 / 5 Share
Aug. 9, 2021

Really good so far. I was about to create a custom solution to handling returns on my apparel website and came across this app. It even lets me use my own return labels, and supports multiple returns per order.

Store Using app Total reviews Average rating
Shirts In Bulk About 18 hours 1 5.0
1 / 5 Share
Aug. 4, 2021

This app is honestly the worst experience I have had. My shop is live and the customers service was terrible. The customer service person told me that the app had functionalities that it didn't. Everything is a manual process, it does not generate the resend order, it doesnt update your qtys.. You're honestly better off doing it through emails with the customer.

Store Using app Total reviews Average rating
Lion Wild 1 day 4 3.0
Developer Reply

It is really unfortunate that your expectations were not met on the recent interaction with us. However this is certainly not what we want our users to go through. Your feedback for customer service has been duly noted. We will definitely brainstorm and find out what could have been done differently. Also we are forwarding your request to the product team to be investigated further. We are continuously aiming to improve the application and work upon the suggestions given to us. Hope to serve nothing but the best. Regards, Nitish Kumar Team Returns Center

5 / 5 Share
Aug. 4, 2021

Great, and very quick customer service. Very friendly and supportive team. Would highly recommend AfterShip for simplifying international returns :)

Store Using app Total reviews Average rating
E.L.V. Denim About 1 hour 3 5.0
5 / 5 Share
Aug. 3, 2021

I used this app to complete returns and it was very easy with the help of customer service. You can make a return and refund the order in one place and create return labels.

Store Using app Total reviews Average rating
Lauraly Limited 6 months 3 5.0
5 / 5 Share
Aug. 1, 2021

Excellent app and great support from the developer! A really simple way to run your returns system.

Store Using app Total reviews Average rating
5 / 5 Share
July 31, 2021

Nice app, easy to use, would be better if we could customize the design of returns page a bit more to our preferences.

Store Using app Total reviews Average rating
Getdango.co 11 days 2 5.0
5 / 5 Share
July 30, 2021

I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!

Store Using app Total reviews Average rating
Soultree City 4 months 3 5.0
5 / 5 Share
July 30, 2021

Abishek, thank you for the great service. Appreciate the efficiency! Customer care is fast and friendly. Keep it up!

Store Using app Total reviews Average rating
botthms SA 12 months 2 5.0
5 / 5 Share
July 29, 2021

This app is easy to use and a real time saver! It saves time by automating our returns process so we know what is coming back and why. Our customers appreciate the quick and easy process for returns too. Win, win!

Store Using app Total reviews Average rating
Weekends Over 1 year 3 5.0
5 / 5 Share
July 29, 2021

Download the app, and the setup was easy and smooth. I had some questions that got answered very quickly. I feel good that my customers will have a great experience using this app.

Store Using app Total reviews Average rating
KEFI La Mode 3 months 4 5.0
5 / 5 Share
Dec. 25, 2022

make return so easy for me and my clients! they a great team of support that can help you resolve any issue! highly recommended for any shop - Thank you Mouazzam for all your help.

Store Using app Total reviews Average rating
Children Maison Over 1 year 1 5.0
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