AfterShip Returns & Exchanges

I used this app to complete returns and it was very easy with the help of customer service. You can make a return and refund the order in one place and create return labels.

Excellent app and great support from the developer! A really simple way to run your returns system.

Nice app, easy to use, would be better if we could customize the design of returns page a bit more to our preferences.

I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!

Abishek, thank you for the great service. Appreciate the efficiency! Customer care is fast and friendly. Keep it up!

This app is easy to use and a real time saver! It saves time by automating our returns process so we know what is coming back and why. Our customers appreciate the quick and easy process for returns too. Win, win!

Download the app, and the setup was easy and smooth. I had some questions that got answered very quickly. I feel good that my customers will have a great experience using this app.

make return so easy for me and my clients! they a great team of support that can help you resolve any issue! highly recommended for any shop - Thank you Mouazzam for all your help.

So far the app is easy to setup - in SOME ways - and the customer supposrt is initially very responsive... but then they take forEVER to answer questions, frequently do not understand the questions in the first place, frequently do not READ the questions properly, and need to send very simple requests such as "cancel my subscription" to another "team". Customer service requests go round and round and round and my experience has been extremely frustrating. Definitely considering looking for another option as soon as I can get one setup.

Great customer service getting set up! It allows me to set up my shipping easily, clearly, and works perfectly with my site!

:D So far so good. Very easy to set up and helps the my tiny little boutique drop ship Shopify store look and feel more professional.

Great app to easily manage your returns and take the pressure of customer service emails. Support is a tad slow and service operators change mid enquiry which is frustrating.

This app is easy to use and makes it easier for customers to request returns! The design of the app, both front end and back end, is nice looking and their features and pricing are competitive. I would highly recommend. Makes our small brand look professional and approachable. Their customer support is also great!

The app is quite useful in the confirmation of the state of return items beforehand. Highly recommend.

I think this is a good app, in terms of customer service. My customers will see its easy to make a return so they will be more likely to buy.

Works well so far, however, platform could be improved by adding a "send test email" functionality or a wysiwyg email builder.

Very easy to use returns solution and support is very helpful. Does exactly what we needed. Highly recommend!

Great app and customer support. Using it for the last 4 years. It never disappointed me. Highly recommended.

This app is great when you need a powerful tool to manage your return orders for your Shopify store. The customer support team is just efficient and super helpful.

Liked what I saw of the trial, though there were some initial hiccups with setup. Excellent and thorough customer service to work around the hiccup - recommended!