AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,271
Reviews
Chart
#441
Shopify

All reviews

5 / 5 Share
Aug. 2, 2021

Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.

Store Using app Total reviews Average rating
Mungo & Maud 6 months 6 5.0
5 / 5 Share
Dec. 2, 2021

Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too

Store Using app Total reviews Average rating
LOBOCKI Over 2 years 19 5.0
5 / 5 Share
July 9, 2021

We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!

Store Using app Total reviews Average rating
By Louise 3 days 6 5.0
5 / 5 Share
July 9, 2021

great so far. would be even better with a 14 day trial. i can see the potential of organising and streamlining the returns process for customers.

Store Using app Total reviews Average rating
Phyre Wear 3 months 1 5.0
5 / 5 Share
July 8, 2021

The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.

Store Using app Total reviews Average rating
Qure Skincare 5 months 5 5.0
5 / 5 Share
July 8, 2021

So far the support has been amazing, they have 24/7 help to set it all up when you are a little stuck and need some extra help.

Store Using app Total reviews Average rating
Atelier When We Wear Young Limited About 19 hours 1 5.0
5 / 5 Share
July 8, 2021

Really great customer service, one of the best i have received until now. Again, thank you for your help!!

Store Using app Total reviews Average rating
Royal Cases 1 day 7 5.0
5 / 5 Share
July 7, 2021

Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!

Store Using app Total reviews Average rating
avanalifestyle.com 7 months 1 5.0
5 / 5 Share
July 9, 2021

The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.

Store Using app Total reviews Average rating
Sunday Forever 3 days 11 5.0
5 / 5 Share
July 5, 2021

The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!

Store Using app Total reviews Average rating
GQSize About 2 hours 18 4.9
4 / 5 Share
July 3, 2021

I strongly recommend adding return reason option for each return item rather then only allowing customer to select a reason for all - which may not apply to every returning item

Store Using app Total reviews Average rating
THE KEMIST About 2 hours 3 4.7
Developer Reply

Thank you for your valuable feedback. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features. We are available 24/7. You can always contact us via email at [email protected] Regards, Neelima Aggarwal Team Returns Center

5 / 5 Share
July 3, 2021

Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..

Store Using app Total reviews Average rating
By Baano About 17 hours 40 5.0
5 / 5 Share
July 1, 2021

Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!

Store Using app Total reviews Average rating
Show Some Leg 3 months 5 5.0
4 / 5 Share
July 1, 2021

Good product, but is should have store credits feature enabled in the account as well. We should not have to download another one.

Store Using app Total reviews Average rating
Toyshine 2 months 3 4.7
Developer Reply

Thank you for your valuable feedback. We are pleased to know that you liked our app. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] Regards, Nitish Team Postmen

5 / 5 Share
June 30, 2021

This app is a great option if you want to automate the return process for customers! Would recommend

Store Using app Total reviews Average rating
DirectPrice 18 days 4 5.0
5 / 5 Share
July 22, 2021

I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.

Store Using app Total reviews Average rating
Quay Australia -AU SBX 2 months 1 5.0
Developer Reply

Thanks for your encouraging words. Glad you liked our customer support. We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Nitish Team Returns Center

5 / 5 Share
June 24, 2021

Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says

Store Using app Total reviews Average rating
PrettyRascal 22 days 1 5.0
5 / 5 Share
June 23, 2021

User friendly for both customers and customer service representatives. Resolve my service issues quickly.

Store Using app Total reviews Average rating
SFERRA Over 1 year 2 5.0
5 / 5 Share
June 23, 2021

Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.

Store Using app Total reviews Average rating
Ralph Christian 9 days 18 5.0
5 / 5 Share
June 21, 2021

Great app and super helpful! They are always willing to help and its a really good customer experience

Store Using app Total reviews Average rating
Her Style AU 3 months 2 5.0
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