AfterShip Returns & Exchanges

I strongly recommend adding return reason option for each return item rather then only allowing customer to select a reason for all - which may not apply to every returning item

Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..

Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!

Good product, but is should have store credits feature enabled in the account as well. We should not have to download another one.

This app is a great option if you want to automate the return process for customers! Would recommend

I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.

Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says

User friendly for both customers and customer service representatives. Resolve my service issues quickly.

Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.

Great app and super helpful! They are always willing to help and its a really good customer experience

This app is unbelievably easy to get up and running. The help team send quick links & the site's UI is great. No problems to get it working and customised. I'm excited to see how it all works. Integrated with the Postmen app and am sure it's going to delight my customers.

I used this app to set up my returns through Shopify. The customer support rep was awesome and very knowledgeable!

This has been super helpful in organizing workflows for returns. Automated emails go out during every step of the return process to keep customers informed and relieve unnecessary steps. Highly recommend.

Excellent, handles all my return needs without issue! Very customizable and has all the features I need. Customer support is also excellent.

I had issues setting the email verification up since we already had SendGrid verified with our domain. Support was able to walk me through the steps I needed to include the specific DNS CNAMES needed. They were then able to verify my domain on the backend. Great support.

Customer support is great!

Really easy to use and setup. Very brandable and customisable returns portal. Overall a great choice for returns management

Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app

Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!

Customer support is very helpful and fast with responding. The app also works very well and speeds up the returns process.