AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,271
Reviews
Chart
#441
Shopify

All reviews

5 / 5 Share
April 28, 2021

Aftership returns center has made the returns process so easy! Customers returning goods are walked through each step, keeping them happy and confident. Their fully customisable system means customers feel like they stick with Supakit throughout, and the analytics page allows us, as a business, to track customer behaviour, learn and develop. If you’re looking for an application to make returns seamless, secure and easy – this is the one you need.

Store Using app Total reviews Average rating
Supakit® 11 months 8 5.0
5 / 5 Share
April 28, 2021

We are very happy with this app, the app is good easy to use and the support is very helpful. Very happy with the app

Store Using app Total reviews Average rating
The Good Day Lab About 23 hours 1 5.0
5 / 5 Share
April 27, 2021

Had a great experience getting the help I needed. This app makes things so much smoother for both myself as well as my customers

Store Using app Total reviews Average rating
MountMariah 13 days 2 3.0
1 / 5 Share
April 27, 2021

Don't waste your time with this app as a returns program if you're a Canadian company that ships and returns with USA customers. They can't figure out how to charge a Canadian credit card to buy return labels. Have wasted weeks troubleshooting with no luck.

Store Using app Total reviews Average rating
SOPHIEGRACE 27 days 6 4.3
Developer Reply

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We work really hard to make our app user-friendly and provide a great support experience. We are assigning an Executive to check and fix this issue. Please check your inbox for further proceedings. Regards, Returns Center Team.

5 / 5 Share
April 27, 2021

Really easy setup and super user friendly. Our customers have enjoyed the ease of returns or exchanges and it's easy for us to track everything!

Store Using app Total reviews Average rating
MARY YOUNG 10 months 7 5.0
5 / 5 Share
April 27, 2021

This app saves us time replying to return emails and the customer support is great and even responds after hours.

Store Using app Total reviews Average rating
Wild Summer Boutique 8 months 2 3.5
5 / 5 Share
April 25, 2021

Is great app, works good and i like it! Very nice. Would recommend this to everyone who have a shopify store.

Store Using app Total reviews Average rating
Diamond Painting Wereld 24 minutes 1 5.0
5 / 5 Share
April 23, 2021

Just started using this app, but already super helpful. It simplifies all elements of returns and shipping. Good Job

Store Using app Total reviews Average rating
Le Angelique Hair Tools About 1 hour 2 5.0
5 / 5 Share
April 23, 2021

I really love how this app centralizes all our return management efforts, and we can just have users email us directly through this app.

Store Using app Total reviews Average rating
Nude Barre 5 months 5 5.0
5 / 5 Share
April 23, 2021

Really helpful thank you. Was really unsure however, after the chat, my issue has now been resolved :)

Store Using app Total reviews Average rating
Rare London 7 months 3 4.7
5 / 5 Share
April 22, 2021

They have been really helpful with the configuration and making sure things are as expected on our end. A very easy user friendly app with so much functionality for such a cost effective pricing. Highly recommend.

Store Using app Total reviews Average rating
San Diego Hat Company 7 months 8 5.0
5 / 5 Share
April 21, 2021

Great App! Helps with returns and making things simple and seamless! Would highly recommend to any one with an online store!

Store Using app Total reviews Average rating
Evolve Apparel 10 months 6 4.8
4 / 5 Share
April 21, 2021

The app works very well and easy to use. Customer service is great and resolved my issue with setting things up

Store Using app Total reviews Average rating
Yarmo Group About 3 hours 2 4.5
Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, Returns Center Team

5 / 5 Share
April 20, 2021

Customer service is great and resolved my issue with setting things up with Postmen. Highly recommend!

Store Using app Total reviews Average rating
BLÜM 5 months 3 5.0
5 / 5 Share
April 20, 2021

Very good customer service to solve any issue. Apps works very well and easy to learn how to use it.

Store Using app Total reviews Average rating
Platanomelón 11 months 9 4.3
5 / 5 Share
April 15, 2021

Awesome app, keep it up!! Very Very Useful as a seller on a webstore. A must have and highly recommended to all e-commerce sellers.

Store Using app Total reviews Average rating
Ishnya About 1 hour 3 5.0
5 / 5 Share
April 15, 2021

This app has really helped us with out Returns process. I love how easy it was to set up as well as how easy it is for my customers.

Store Using app Total reviews Average rating
Hilltribe Ontario 20 days 7 5.0
5 / 5 Share
April 15, 2021

Great App! Great Costumer Service! We use this for a long time now and got nothing to complain about!

Store Using app Total reviews Average rating
Pablo & Capone About 1 year 4 5.0
4 / 5 Share
April 14, 2021

Good not great but cheap compared to Returnly and Loop Returns. Recommended if you don't have a lot of returns to deal with and don't want to spend hundreds for app of the kind.

Store Using app Total reviews Average rating
XSuit Over 2 years 4 4.8
Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Returns Center Team

5 / 5 Share
Nov. 12, 2021

Such a great app to handle returns. No issues yet and a top-notch app thus far. Highly recommend it to any store owner. Support has been fantastic! They even helped with some recent issues with my custom returns page.

Store Using app Total reviews Average rating
Pakapalooza Over 2 years 7 5.0
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