AfterShip Returns & Exchanges

Feb. 23, 2021

My problem was fixed in a couple of minutes. The customer service is very helpful, friendly and obliging.

Feb. 19, 2021

Great support so far. I'm just setting things up now and it's good to know I can get the answers I need right away.

Feb. 19, 2021

Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.

Feb. 19, 2021

The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.

Feb. 18, 2021

I was courteously helped by Pawan, He helped with questions regarding the return methods. I was able to further better my knowledge to help out customers with their returns.

Feb. 18, 2021

After reviewing other return apps, Returns Center is by far the best for our growing business. The customer support goes above and beyond any app I have ever tried. They chat back instantly and offer screen share to help you get your returns process running smoothly FAST. I am very thankful for all of their advice and help to better the returns process for our team and our customers!

Feb. 13, 2021

I use this app for managing my returns. It is easy to set up, and the support is great. Totally recommended

Feb. 12, 2021

Returns center customer service was very helpful, responded within a minute & quickly resolved my issue!

Feb. 12, 2021

Great and quick customer service. Helps us keep track of returns and automates the process. We have been using it for a couple of months now and are very happy.

April 21, 2022

We have been using the Aftership app for over two years now, and we are fully satisfied. Everything's automated and the support team is very reactive!

Feb. 11, 2021

Fills the return gap in the basic shopify system. It's a great app, and support is incredibly helpful.

Feb. 11, 2021

ATTENTION when using for international returns! After one month of using the app, international returns couldn't be processed anymore because the HS Code wasn't fetched correctly and provided to the carrier. Unfortunately, this makes the app useless for international returns since the only solution offered was to completely manual insert every return label information for each return - makes the app completely useless for this matter. Unfortunately, the customer support is not giving any update for 2 months, just saying they are working on it - same answers over and over. When asking for more specific information or an ETA the answer is "No ETA has been shared". Very unhelpful, especially if you are paying for the service.

Feb. 10, 2021

I have been using this app for a while now , and it works great , the technical team support i got was amazing to integrate and trouble shoot any issues, the developer was very patient and helpful and explained all the steps for us including insert custom coding . we recommend this app to be used for tracking and returns and other features.

Feb. 10, 2021

i used this app it was asome also costumer service very happyfull thank you guys i did great job @@@

Feb. 10, 2021

App works brilliantly. Really helpful customer service, resolved my query in a matter of minutes. I would definitely recommend this to fellow Shopify users looking for a seamless returns process.

Feb. 9, 2021

The chat support team member (Pawan) was quick and efficient in assisting me with my various questions. He provided straightforward answers and quick-access links for my convenience.

Jan. 13, 2025

Moazzam Ali was very helpful, patient and competent. Great app!

Feb. 5, 2021

Great application for efficiently organizing returns. They also have a helpful support team! Would recommend it.

Feb. 5, 2021

The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.

Feb. 4, 2021

Great app, use it daily for exchanges and returns. Would like a few additions to make it easier to view which items are coming back for return to notify my customers more easily.