All reviews

Rating Breakdown

  • 5
    80% (1,892 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

Oct. 21, 2021

I'm still in the setup process, so far the app is easy to use, and chat responses are quick. I will leave another review once customers start doing returns

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Priyanka .......she was great...very patient and spoke clear english and was able to guide me throught the entire account set up process we had a bad email account and she fixed it

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I had no idea where to start. This app took care of everything. Highly recommend. You can automate so much that you barely need to know how to do any of it.

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 25, 2021

Setting up the app was a bit of a pain, but customer service has been helpful. You have to pay an extra $5/mo for each additional profile, but the price is still reasonable. Haven't really used the app at all yet, but I was asked to leave a review, so...

Store

rikumo

Using app

22 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your valuable feedback. We are happy to know that you are happy with our customer service support. I am sorry for the inconvenience that you had to go through while setting up the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Returns Center

5 / 5 Share

Oct. 21, 2021

IT IS GREAT APP11111111111111111111111111111111111111111.This shop assistance is nice!!!!!!!!!!!!!!!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds. Thank you!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

I spoke with Sanjeet and the other ones before and I really love how they assist so quickly. They have upgraded so fast too... thank you so much!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

I'm starting to use this app, it work s very well. Support time is awesome. Thanks again for the quick response. I would have liked to put 10 stars

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Excellent support! We've been using it for nearly a year and it has really helped us manage returns and look professional. Highly recommend!

Using app

About 1 year

Total reviews

5

Average rating

3.4

4 / 5 Share

Oct. 19, 2021

Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it.

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our app. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Returns Center

4 / 5 Share

Oct. 19, 2021

Customer support was very patient and understanding with complex queries. Have not tested it on the website, however, will provide updates once I see success with returns.

Using app

About 7 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Returns Center

5 / 5 Share

Oct. 17, 2021

Beautiful interface on both ends, and very helpful customer service. I'd say the free plan is very fair, and the paid version is the best I've found.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Great app, helps customers enormously. Makes returns so much more easy. Thanks for this app! thank you!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

EXCELLENT customer service! Looking forward to working with them moving forward. My free trial was extended and I can't be any happier.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I think I have found the best return management app, AfterShip Returns Centre help me save a lot of hassle by providing the best return experience to my customers

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 14, 2021

Ottimo servizio per la gestione dei resi assistenza ottima e da quando lo abbiamo attivato i nostri clienti sono molto felici

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

One of the easiest returns apps to set-up and also has a very clear, clean look to it. Great basic functionality for returns. I hope in the future they also bring in some AI logic and rules to encourage exchanges and credits. That would be next level.

Store

PawSafe

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 12, 2021

Very nice support and customer service, but a bit complicated some of the setup in the app. But easy to use.

Using app

25 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our customer support and found the app easy to use. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Team Returns Center

5 / 5 Share

Oct. 12, 2021

so far I have not experienced any returns but from the look of the app, its amazing and a great solution for users and stores

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 11, 2021

I havent started using the app, but looking at its features i am sure it will meet all my expectations of what i installed it for.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our app and found it useful. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Neelima Aggarwal Team Returns Center