AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,393
Reviews
Chart
#519
Shopify

All reviews

4 / 5 Share
April 21, 2021

The app works very well and easy to use. Customer service is great and resolved my issue with setting things up

Store Using app Total reviews Average rating
Yarmo Group About 3 hours 2 4.5
Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, Returns Center Team

5 / 5 Share
April 20, 2021

Customer service is great and resolved my issue with setting things up with Postmen. Highly recommend!

Store Using app Total reviews Average rating
BLÜM 5 months 3 5.0
5 / 5 Share
April 20, 2021

Very good customer service to solve any issue. Apps works very well and easy to learn how to use it.

Store Using app Total reviews Average rating
Platanomelón 11 months 9 4.3
5 / 5 Share
April 15, 2021

Awesome app, keep it up!! Very Very Useful as a seller on a webstore. A must have and highly recommended to all e-commerce sellers.

Store Using app Total reviews Average rating
Ishnya About 1 hour 3 5.0
5 / 5 Share
April 15, 2021

This app has really helped us with out Returns process. I love how easy it was to set up as well as how easy it is for my customers.

Store Using app Total reviews Average rating
Hilltribe Ontario 20 days 7 5.0
5 / 5 Share
April 15, 2021

Great App! Great Costumer Service! We use this for a long time now and got nothing to complain about!

Store Using app Total reviews Average rating
Pablo & Capone About 1 year 4 5.0
4 / 5 Share
April 14, 2021

Good not great but cheap compared to Returnly and Loop Returns. Recommended if you don't have a lot of returns to deal with and don't want to spend hundreds for app of the kind.

Store Using app Total reviews Average rating
XSuit Over 2 years 4 4.8
Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Returns Center Team

5 / 5 Share
Nov. 12, 2021

Such a great app to handle returns. No issues yet and a top-notch app thus far. Highly recommend it to any store owner. Support has been fantastic! They even helped with some recent issues with my custom returns page.

Store Using app Total reviews Average rating
Pakapalooza Over 2 years 8 5.0
1 / 5 Share
April 11, 2021

It says there's a free plan available, but after downloading the app I'm being forced to select a "7 day free trial" through a pop up that just won't disappear.

Store Using app Total reviews Average rating
Peach 6 minutes 7 4.4
Developer Reply

It is unfortunate to know that we did not meet your expectations. A "7 days free trial" is available to make the users explore and experience the features of our app. We will surely get all your issues resolved and make you a happy customer! One of the experts will reach out to you in order to assist with your queries. Regards, Neelima

5 / 5 Share
April 11, 2021

Simply amazing! I highly recommend this app. It's ease of use and customer service is impeccable. I don't need to look any further going forward. This app is here to stay within my business!

Store Using app Total reviews Average rating
Statement Piece NY 10 months 9 5.0
5 / 5 Share
April 11, 2021

Really nice app for a better overview. Made the work with all returnes a lot easier for us and the customers!

Store Using app Total reviews Average rating
Bettanshus 2 days 6 5.0
5 / 5 Share
April 8, 2021

The service was super friendly and as always, very communicative and efficient. I always know that I'll get a response.

Store Using app Total reviews Average rating
Decorté 8 months 4 5.0
5 / 5 Share
April 5, 2021

Brishketu was extremely helpful guiding me with the API key and setting up the default label generation. Everything else has been really easy to navigate and set up. So thankful for the great app and customer service!

Store Using app Total reviews Average rating
REBELLA 9 days 3 5.0
1 / 5 Share
April 1, 2021

First off, not very professional in asking me to give 5 star review after i was asked to give my review (I put 4 star because I did not have much information in how the app works and I was then asked to delete until I got my answer on how I feel the app) I was told I can do international shipping with the free program, but I feel the customer service didn't understand my question or help me. I had to figure it out myself. The person also gave me the wrong answer to the question I asked because I tried to create a return label and it stated the free program does not support international return label, when I kept asking which program supports international return label shipping at the cheapest cost. Going to go through customer service one more time and see if my experience has changed.

Store Using app Total reviews Average rating
Bibisama Apparel About 20 hours 3 3.7
Developer Reply

Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users. We work really hard to make our app user friendly and provide a great support experience. One of the specialists will reach out to you on priority in order to assist you. Regards, Neelima

5 / 5 Share
March 31, 2021

I used the app and they were able to help me set it up. Shahvaz was super helpful and communicative and solved my issue right away.

Store Using app Total reviews Average rating
GrowLight Heaven 9 days 5 5.0
5 / 5 Share
March 26, 2021

Love this app, perfect for ever-growing businesses, keeps everything together and its link with Shopify is perfect.

Store Using app Total reviews Average rating
Mallet London Almost 2 years 4 5.0
5 / 5 Share
March 22, 2021

great app and easy to set up. makes returns 1000% easier! highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store Using app Total reviews Average rating
Free Spirit Outlet Inc. 13 days 2 5.0
4 / 5 Share
March 22, 2021

I am just starting to use the app and reached out to support. I got an immediate reply and I am quite happy with the way the app works up until now.

Store Using app Total reviews Average rating
PetDoctors - Loja Online About 2 hours 6 4.8
Developer Reply

Thanks for sharing your valuable experience. We are open for any suggestions. please let us know for any suggestion that makes your experience 5-star with us. ReturnsCenter Team

5 / 5 Share
March 21, 2021

The interface of this app is designed thoughtfully - easy to use / intuitive. Functional and allow us to manage our returns professionally.

Store Using app Total reviews Average rating
Hijab Planet 8 months 1 5.0
5 / 5 Share
March 21, 2021

Good. Work perfectly and not expensive. Easy set up. Customer service very helpful. Nothing to add. Recommended.

Store Using app Total reviews Average rating
House of X France 11 months 3 4.3
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