AfterShip Returns & Exchanges

March 4, 2021

Great support! App works great as well! We use this app for our returns and it makes things much easier. Haven't tried their other apps yet but I'm sure they are good too!

March 3, 2021

Amazing customer service. The app isn't completely straightforward, but the team is ready to help at any time

Aug. 4, 2021

Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them

Feb. 26, 2021

This app is so easy to set up and for the customer to use on the front end. I would recommend it to anyone.

Feb. 25, 2021

Great app, good customer support The return process is very easy and friendly user interface Thank you

Feb. 25, 2021

Very nicely made application & great support - this solves a real painpoint for us around generating return labels

Feb. 25, 2021

Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...

Feb. 24, 2021

Really simple to set up and fast responses on support. Setting up across 3 channels our site took less than an hour.

Feb. 23, 2021

My problem was fixed in a couple of minutes. The customer service is very helpful, friendly and obliging.

Feb. 19, 2021

Great support so far. I'm just setting things up now and it's good to know I can get the answers I need right away.

Feb. 19, 2021

Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.

Feb. 19, 2021

The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.

Feb. 18, 2021

I was courteously helped by Pawan, He helped with questions regarding the return methods. I was able to further better my knowledge to help out customers with their returns.

Feb. 18, 2021

After reviewing other return apps, Returns Center is by far the best for our growing business. The customer support goes above and beyond any app I have ever tried. They chat back instantly and offer screen share to help you get your returns process running smoothly FAST. I am very thankful for all of their advice and help to better the returns process for our team and our customers!

Feb. 13, 2021

I use this app for managing my returns. It is easy to set up, and the support is great. Totally recommended

Feb. 12, 2021

Returns center customer service was very helpful, responded within a minute & quickly resolved my issue!

April 21, 2022

We have been using the Aftership app for over two years now, and we are fully satisfied. Everything's automated and the support team is very reactive!

Feb. 11, 2021

Fills the return gap in the basic shopify system. It's a great app, and support is incredibly helpful.

Feb. 11, 2021

ATTENTION when using for international returns! After one month of using the app, international returns couldn't be processed anymore because the HS Code wasn't fetched correctly and provided to the carrier. Unfortunately, this makes the app useless for international returns since the only solution offered was to completely manual insert every return label information for each return - makes the app completely useless for this matter. Unfortunately, the customer support is not giving any update for 2 months, just saying they are working on it - same answers over and over. When asking for more specific information or an ETA the answer is "No ETA has been shared". Very unhelpful, especially if you are paying for the service.

Feb. 10, 2021

I have been using this app for a while now , and it works great , the technical team support i got was amazing to integrate and trouble shoot any issues, the developer was very patient and helpful and explained all the steps for us including insert custom coding . we recommend this app to be used for tracking and returns and other features.