AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,271
Reviews
Chart
#441
Shopify

All reviews

5 / 5 Share
April 11, 2021

Simply amazing! I highly recommend this app. It's ease of use and customer service is impeccable. I don't need to look any further going forward. This app is here to stay within my business!

Store Using app Total reviews Average rating
Statement Piece NY 10 months 9 5.0
5 / 5 Share
April 11, 2021

Really nice app for a better overview. Made the work with all returnes a lot easier for us and the customers!

Store Using app Total reviews Average rating
Bettanshus 2 days 6 5.0
5 / 5 Share
April 8, 2021

The service was super friendly and as always, very communicative and efficient. I always know that I'll get a response.

Store Using app Total reviews Average rating
Decorté 8 months 3 5.0
5 / 5 Share
April 5, 2021

Brishketu was extremely helpful guiding me with the API key and setting up the default label generation. Everything else has been really easy to navigate and set up. So thankful for the great app and customer service!

Store Using app Total reviews Average rating
REBELLA 9 days 3 5.0
1 / 5 Share
April 1, 2021

First off, not very professional in asking me to give 5 star review after i was asked to give my review (I put 4 star because I did not have much information in how the app works and I was then asked to delete until I got my answer on how I feel the app) I was told I can do international shipping with the free program, but I feel the customer service didn't understand my question or help me. I had to figure it out myself. The person also gave me the wrong answer to the question I asked because I tried to create a return label and it stated the free program does not support international return label, when I kept asking which program supports international return label shipping at the cheapest cost. Going to go through customer service one more time and see if my experience has changed.

Store Using app Total reviews Average rating
Bibisama Apparel About 20 hours 3 3.7
Developer Reply

Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users. We work really hard to make our app user friendly and provide a great support experience. One of the specialists will reach out to you on priority in order to assist you. Regards, Neelima

5 / 5 Share
March 31, 2021

I used the app and they were able to help me set it up. Shahvaz was super helpful and communicative and solved my issue right away.

Store Using app Total reviews Average rating
GrowLight Heaven 9 days 5 5.0
5 / 5 Share
March 26, 2021

Love this app, perfect for ever-growing businesses, keeps everything together and its link with Shopify is perfect.

Store Using app Total reviews Average rating
Mallet London Almost 2 years 4 5.0
5 / 5 Share
March 22, 2021

great app and easy to set up. makes returns 1000% easier! highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store Using app Total reviews Average rating
Free Spirit Outlet Inc. 13 days 2 5.0
4 / 5 Share
March 22, 2021

I am just starting to use the app and reached out to support. I got an immediate reply and I am quite happy with the way the app works up until now.

Store Using app Total reviews Average rating
PetDoctors - Loja Online About 2 hours 5 4.8
Developer Reply

Thanks for sharing your valuable experience. We are open for any suggestions. please let us know for any suggestion that makes your experience 5-star with us. ReturnsCenter Team

5 / 5 Share
March 21, 2021

The interface of this app is designed thoughtfully - easy to use / intuitive. Functional and allow us to manage our returns professionally.

Store Using app Total reviews Average rating
Hijab Planet 8 months 1 5.0
5 / 5 Share
March 21, 2021

Good. Work perfectly and not expensive. Easy set up. Customer service very helpful. Nothing to add. Recommended.

Store Using app Total reviews Average rating
House of X France 11 months 3 4.3
5 / 5 Share
March 19, 2021

Great, Organized Return Process and AWESOME Customer Service. I had a minor issue today and I shared my Screen via Google Chat and got it resolved quickly!

Store Using app Total reviews Average rating
Beach and Barn 13 days 4 4.8
5 / 5 Share
March 18, 2021

Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.

Store Using app Total reviews Average rating
'NUGGLES 9 months 3 5.0
5 / 5 Share
March 17, 2021

quick and easy customer service. They were able to help me with my issue immediately. thanks aftership!

Store Using app Total reviews Average rating
Atheria 7 days 2 5.0
4 / 5 Share
March 16, 2021

why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com

Store Using app Total reviews Average rating
HQ Test Store 2 4.5
Developer Reply

Hi, Thanks for your valuable feedback. We have sent you a separate email with steps to resolve your issue. Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, AfterShip Returns Team

5 / 5 Share
March 16, 2021

Haven't used app in action much yet, but the customer support is great! very fast to respond and can walk you through anything you need. very much appreciated

Store Using app Total reviews Average rating
scandiborneu 19 minutes 1 5.0
5 / 5 Share
March 14, 2021

I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.

Store Using app Total reviews Average rating
So Elly 4 months 1 5.0
5 / 5 Share
March 12, 2021

Very good customer service. Good features and solved our returns center needs. Will continue to use.

Store Using app Total reviews Average rating
Rubber N' Road Cycling About 2 months 3 5.0
5 / 5 Share
March 11, 2021

Great to help organize any returns or exchanges. I hope they will continue to increase the fluidity and layout of the app. I would recommend anyone on shopify to add this on

Store Using app Total reviews Average rating
Elevated Sports Accessories About 2 hours 1 5.0
5 / 5 Share
March 11, 2021

Truly exceptional customer service! He hopped on a zoom call with me to do a screenshare to explain setting up my account. So helpful. Five stars.

Store Using app Total reviews Average rating
Shop Rush House 1 day 1 5.0
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