AfterShip Returns & Exchanges
All reviews
Great, Organized Return Process and AWESOME Customer Service. I had a minor issue today and I shared my Screen via Google Chat and got it resolved quickly!
Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.
quick and easy customer service. They were able to help me with my issue immediately. thanks aftership!
why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com
Hi, Thanks for your valuable feedback. We have sent you a separate email with steps to resolve your issue. Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, AfterShip Returns Team
Haven't used app in action much yet, but the customer support is great! very fast to respond and can walk you through anything you need. very much appreciated
I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.
Very good customer service. Good features and solved our returns center needs. Will continue to use.
Great to help organize any returns or exchanges. I hope they will continue to increase the fluidity and layout of the app. I would recommend anyone on shopify to add this on
Truly exceptional customer service! He hopped on a zoom call with me to do a screenshare to explain setting up my account. So helpful. Five stars.
Helped me setup everything and more! Also helped me fix my website with the actual link. Thank you!
The app will not accept the user's phone number as an identifier. It insist's on user email, but too many of my users are checking out without using an email. This causes frustrated users, who email or call me, which frustrates me. It also wastes my time, instead of saving me time.
Hi, Thanks for your valuable feedback. We have already forwarded your suggestion to the concerned team. Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, Brishketu
Easily syncs with shopify store front. Provided a much needed addition to my store in accepting returns.
This app will save you tons of time in customer service! When i had an issue customer service was quick to respond and even did a video call to help me through issues.
Great support! App works great as well! We use this app for our returns and it makes things much easier. Haven't tried their other apps yet but I'm sure they are good too!
Amazing customer service. The app isn't completely straightforward, but the team is ready to help at any time
Hi, Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us. Kind regards, Sumit
Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them
This app is so easy to set up and for the customer to use on the front end. I would recommend it to anyone.
Great app, good customer support The return process is very easy and friendly user interface Thank you
Very nicely made application & great support - this solves a real painpoint for us around generating return labels
Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...
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