AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,271
Reviews
Chart
#441
Shopify

All reviews

5 / 5 Share
March 11, 2021

Helped me setup everything and more! Also helped me fix my website with the actual link. Thank you!

Store Using app Total reviews Average rating
Elizabeth Moore 23 days 1 5.0
1 / 5 Share
March 10, 2021

The app will not accept the user's phone number as an identifier. It insist's on user email, but too many of my users are checking out without using an email. This causes frustrated users, who email or call me, which frustrates me. It also wastes my time, instead of saving me time.

Store Using app Total reviews Average rating
VJ Shoes North America Over 1 year 3 3.7
Developer Reply

Hi, Thanks for your valuable feedback. We have already forwarded your suggestion to the concerned team. Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, Brishketu

5 / 5 Share
March 10, 2021

Easily syncs with shopify store front. Provided a much needed addition to my store in accepting returns.

Store Using app Total reviews Average rating
Cyndrom Apparel About 1 hour 1 5.0
5 / 5 Share
March 8, 2021

This app will save you tons of time in customer service! When i had an issue customer service was quick to respond and even did a video call to help me through issues.

Store Using app Total reviews Average rating
Klassy Network 6 months 3 5.0
5 / 5 Share
March 4, 2021

Great support! App works great as well! We use this app for our returns and it makes things much easier. Haven't tried their other apps yet but I'm sure they are good too!

Store Using app Total reviews Average rating
GNL Footwear 11 months 7 4.6
5 / 5 Share
March 3, 2021

Amazing customer service. The app isn't completely straightforward, but the team is ready to help at any time

Store Using app Total reviews Average rating
Nashid Chroma 5 days 7 5.0
Developer Reply

Hi, Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us. Kind regards, Sumit

5 / 5 Share
Aug. 4, 2021

Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them

Store Using app Total reviews Average rating
consolglass 6 months 1 5.0
5 / 5 Share
Feb. 26, 2021

This app is so easy to set up and for the customer to use on the front end. I would recommend it to anyone.

Store Using app Total reviews Average rating
Basketly 22 minutes 7 5.0
5 / 5 Share
Feb. 25, 2021

Great app, good customer support The return process is very easy and friendly user interface Thank you

Store Using app Total reviews Average rating
The Korean Fashion 9 months 13 5.0
5 / 5 Share
Feb. 25, 2021

Very nicely made application & great support - this solves a real painpoint for us around generating return labels

Store Using app Total reviews Average rating
Cornelia James 3 days 4 5.0
5 / 5 Share
Feb. 25, 2021

Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...

Store Using app Total reviews Average rating
Unreel Store 35 minutes 2 5.0
5 / 5 Share
Feb. 24, 2021

Really simple to set up and fast responses on support. Setting up across 3 channels our site took less than an hour.

Store Using app Total reviews Average rating
Maharishi USA 4 minutes 1 5.0
5 / 5 Share
Feb. 23, 2021

My problem was fixed in a couple of minutes. The customer service is very helpful, friendly and obliging.

Store Using app Total reviews Average rating
NATURANA 8 months 1 5.0
5 / 5 Share
Feb. 19, 2021

Great support so far. I'm just setting things up now and it's good to know I can get the answers I need right away.

Store Using app Total reviews Average rating
FIX LINENS About 3 hours 5 5.0
5 / 5 Share
Feb. 19, 2021

Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.

Store Using app Total reviews Average rating
Utah Ski Gear 2 days 4 4.8
5 / 5 Share
Feb. 19, 2021

The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.

Store Using app Total reviews Average rating
Clubhouse Outfitters Over 1 year 3 5.0
5 / 5 Share
Feb. 18, 2021

I was courteously helped by Pawan, He helped with questions regarding the return methods. I was able to further better my knowledge to help out customers with their returns.

Store Using app Total reviews Average rating
Dynasty Collect 16 days 6 4.8
5 / 5 Share
Feb. 18, 2021

After reviewing other return apps, Returns Center is by far the best for our growing business. The customer support goes above and beyond any app I have ever tried. They chat back instantly and offer screen share to help you get your returns process running smoothly FAST. I am very thankful for all of their advice and help to better the returns process for our team and our customers!

Store Using app Total reviews Average rating
Modern Matter 6 days 3 5.0
5 / 5 Share
Feb. 13, 2021

I use this app for managing my returns. It is easy to set up, and the support is great. Totally recommended

Store Using app Total reviews Average rating
STRANGERS & LOVERS Over 2 years 10 5.0
5 / 5 Share
Feb. 12, 2021

Returns center customer service was very helpful, responded within a minute & quickly resolved my issue!

Store Using app Total reviews Average rating
Form Charge 1 day 3 5.0
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