AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,399
chart
#1,034
All reviews
Rating Breakdown
Oct. 22, 2021
Service client incroyable et vraiment gentil, l'application facile à utiliser effica. Hâte de pouvoir plus l'utilliser
Oct. 21, 2021
I'm still in the setup process, so far the app is easy to use, and chat responses are quick. I will leave another review once customers start doing returns
Oct. 21, 2021
Priyanka .......she was great...very patient and spoke clear english and was able to guide me throught the entire account set up process we had a bad email account and she fixed it
Oct. 21, 2021
I had no idea where to start. This app took care of everything. Highly recommend. You can automate so much that you barely need to know how to do any of it.
Oct. 25, 2021
Setting up the app was a bit of a pain, but customer service has been helpful. You have to pay an extra $5/mo for each additional profile, but the price is still reasonable. Haven't really used the app at all yet, but I was asked to leave a review, so...
Thank you for your valuable feedback. We are happy to know that you are happy with our customer service support. I am sorry for the inconvenience that you had to go through while setting up the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Returns Center
Oct. 21, 2021
IT IS GREAT APP11111111111111111111111111111111111111111.This shop assistance is nice!!!!!!!!!!!!!!!
Oct. 19, 2021
I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds. Thank you!
Oct. 19, 2021
I spoke with Sanjeet and the other ones before and I really love how they assist so quickly. They have upgraded so fast too... thank you so much!
Oct. 19, 2021
I'm starting to use this app, it work s very well. Support time is awesome. Thanks again for the quick response. I would have liked to put 10 stars
Oct. 19, 2021
Excellent support! We've been using it for nearly a year and it has really helped us manage returns and look professional. Highly recommend!
Oct. 19, 2021
Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it.
Thank you for your valuable feedback. We are happy to know that you liked our app. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Returns Center
Oct. 19, 2021
Customer support was very patient and understanding with complex queries. Have not tested it on the website, however, will provide updates once I see success with returns.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Returns Center
Oct. 17, 2021
Beautiful interface on both ends, and very helpful customer service. I'd say the free plan is very fair, and the paid version is the best I've found.
Oct. 15, 2021
Great app, helps customers enormously. Makes returns so much more easy. Thanks for this app! thank you!
Oct. 14, 2021
EXCELLENT customer service! Looking forward to working with them moving forward. My free trial was extended and I can't be any happier.
Oct. 14, 2021
I think I have found the best return management app, AfterShip Returns Centre help me save a lot of hassle by providing the best return experience to my customers
Oct. 14, 2021
Ottimo servizio per la gestione dei resi assistenza ottima e da quando lo abbiamo attivato i nostri clienti sono molto felici
Oct. 14, 2021
One of the easiest returns apps to set-up and also has a very clear, clean look to it. Great basic functionality for returns. I hope in the future they also bring in some AI logic and rules to encourage exchanges and credits. That would be next level.
Oct. 12, 2021
Very nice support and customer service, but a bit complicated some of the setup in the app. But easy to use.
Thank you for your valuable feedback. We are happy to know that you liked our customer support and found the app easy to use. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Team Returns Center
Oct. 12, 2021
so far I have not experienced any returns but from the look of the app, its amazing and a great solution for users and stores