AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,393
Reviews
Chart
#519
Shopify

All reviews

5 / 5 Share
March 19, 2021

Great, Organized Return Process and AWESOME Customer Service. I had a minor issue today and I shared my Screen via Google Chat and got it resolved quickly!

Store Using app Total reviews Average rating
Beach and Barn 13 days 4 4.8
5 / 5 Share
March 18, 2021

Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.

Store Using app Total reviews Average rating
'NUGGLES 9 months 3 5.0
5 / 5 Share
March 17, 2021

quick and easy customer service. They were able to help me with my issue immediately. thanks aftership!

Store Using app Total reviews Average rating
Atheria 7 days 2 5.0
4 / 5 Share
March 16, 2021

why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com

Store Using app Total reviews Average rating
HQ Test Store 2 4.5
Developer Reply

Hi, Thanks for your valuable feedback. We have sent you a separate email with steps to resolve your issue. Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, AfterShip Returns Team

5 / 5 Share
March 16, 2021

Haven't used app in action much yet, but the customer support is great! very fast to respond and can walk you through anything you need. very much appreciated

Store Using app Total reviews Average rating
scandiborneu 19 minutes 1 5.0
5 / 5 Share
March 14, 2021

I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.

Store Using app Total reviews Average rating
So Elly 4 months 1 5.0
5 / 5 Share
March 12, 2021

Very good customer service. Good features and solved our returns center needs. Will continue to use.

Store Using app Total reviews Average rating
Rubber N' Road Cycling About 2 months 3 5.0
5 / 5 Share
March 11, 2021

Great to help organize any returns or exchanges. I hope they will continue to increase the fluidity and layout of the app. I would recommend anyone on shopify to add this on

Store Using app Total reviews Average rating
Elevated Sports Accessories About 2 hours 1 5.0
5 / 5 Share
March 11, 2021

Truly exceptional customer service! He hopped on a zoom call with me to do a screenshare to explain setting up my account. So helpful. Five stars.

Store Using app Total reviews Average rating
Shop Rush House 1 day 1 5.0
5 / 5 Share
March 11, 2021

Helped me setup everything and more! Also helped me fix my website with the actual link. Thank you!

Store Using app Total reviews Average rating
Elizabeth Moore 23 days 1 5.0
1 / 5 Share
March 10, 2021

The app will not accept the user's phone number as an identifier. It insist's on user email, but too many of my users are checking out without using an email. This causes frustrated users, who email or call me, which frustrates me. It also wastes my time, instead of saving me time.

Store Using app Total reviews Average rating
VJ Shoes North America Over 1 year 3 3.7
Developer Reply

Hi, Thanks for your valuable feedback. We have already forwarded your suggestion to the concerned team. Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, Brishketu

5 / 5 Share
March 10, 2021

Easily syncs with shopify store front. Provided a much needed addition to my store in accepting returns.

Store Using app Total reviews Average rating
Cyndrom Apparel About 1 hour 1 5.0
5 / 5 Share
March 8, 2021

This app will save you tons of time in customer service! When i had an issue customer service was quick to respond and even did a video call to help me through issues.

Store Using app Total reviews Average rating
Klassy Network 6 months 3 5.0
5 / 5 Share
March 4, 2021

Great support! App works great as well! We use this app for our returns and it makes things much easier. Haven't tried their other apps yet but I'm sure they are good too!

Store Using app Total reviews Average rating
GNL Footwear 11 months 7 4.6
5 / 5 Share
March 3, 2021

Amazing customer service. The app isn't completely straightforward, but the team is ready to help at any time

Store Using app Total reviews Average rating
Nashid Chroma 5 days 8 5.0
Developer Reply

Hi, Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us. Kind regards, Sumit

5 / 5 Share
Aug. 4, 2021

Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them

Store Using app Total reviews Average rating
consolglass 6 months 1 5.0
5 / 5 Share
Feb. 26, 2021

This app is so easy to set up and for the customer to use on the front end. I would recommend it to anyone.

Store Using app Total reviews Average rating
Basketly 22 minutes 7 5.0
5 / 5 Share
Feb. 25, 2021

Great app, good customer support The return process is very easy and friendly user interface Thank you

Store Using app Total reviews Average rating
The Korean Fashion 9 months 13 5.0
5 / 5 Share
Feb. 25, 2021

Very nicely made application & great support - this solves a real painpoint for us around generating return labels

Store Using app Total reviews Average rating
Cornelia James 3 days 4 5.0
5 / 5 Share
Feb. 25, 2021

Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...

Store Using app Total reviews Average rating
Unreel Store 35 minutes 2 5.0
Previous Page 51 of 64 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.