AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,399
chart
#1,083
All reviews
Rating Breakdown
Review RSS Feed
Feb. 7, 2021
i am just starting and it is of great help as of now moreover the contact tech person was very helpful in explaining everything
Feb. 6, 2021
Well designed and intuitive. Lots of work arounds to allow customization of the set up. Recommended.
Feb. 5, 2021
Great application for efficiently organizing returns. They also have a helpful support team! Would recommend it.
Feb. 5, 2021
The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.
Feb. 4, 2021
This is something I have needed for way too long. This app is helping me to expand my sales by streamlining my returns process and by offering free return shipping. The customer service to get this up and running has been fabulous.
Feb. 4, 2021
Great app, use it daily for exchanges and returns. Would like a few additions to make it easier to view which items are coming back for return to notify my customers more easily.
Feb. 4, 2021
Mokul was very helpful and patient. Thank you for the amazing service!He guided me through the integrations and also on the customization of the page.
Feb. 3, 2021
Great so far, cant wait to see how the future goes. We needed a good solution to track our returns. Fast Customer Service!
Feb. 3, 2021
Ritika was so helpful in chat! He answered all of my questions aureately and helped me get the information I needed.
Feb. 1, 2021
TRASH TRASH TRASH BE WARNED! So complex app. Miss leading support pages and caused so many bugs before and after I tried to use on 2 different stores
Hi, Apologies for the inconvenience caused. Give us a last opportunity to get all your issues resolved and make you a happy customer! One of the experts will reach you in order to assist with your queries. Kind regards, Sumit
Feb. 1, 2021
Love the Shopify app! Makes returns and exchanges so much easier especially once I connected the Postmen account. When a return is submitted they automatically get a return label, so that makes it a lot easier for me!
June 14, 2023
Moazzam is an amazing customer service agent. He was so patient and kind. He very quickly resolved my issue generating my return label. AfterShip has always been easy to use and that is why we continue to use for our business.
Jan. 31, 2021
great job helping our business grow and allows us to process customer returns with ease. Highly recommend.
Jan. 31, 2021
The customer support helped me incredibly well and they have a very fast service. I will stick with them!
Jan. 31, 2021
Hi, I used this app and encountered a few issues, but was quickly solved by Brishketu, who was very patient and helped me step by step, thank you so much!
Jan. 29, 2021
I just opened a Shopify Online store and was so confused about the returns side of it with Aftership. I was so frustrated I was ready to delete the app from my store!!! Luckily I connected with Manish and he patiently walked me through each option and explained it with ease. he made me feel so much better and made me understand. I quickly realized it wasn't as hard as I thought. He really made the process seamless and simple. Thank you Manish you are the best.
Jan. 29, 2021
Great support, really recommend this app! They help me solved my problem in less than a day, really good communication.
Jan. 28, 2021
Great app, integration is seamless to Shopify. Will continue to use, integration with Postmen is also good.
Jan. 26, 2021
We have used AfterShip for about 4 years now. We use both the tracking side and the returns side of it. It has grown with our business and made it easy for us to move up in prices. Would recommend.
Feb. 14, 2023
Thanks for the quick response to my technical issues . Really makes a difference when an app has quick responses to the customer.