All reviews

Rating Breakdown

  • 5
    91% (648 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (698)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2026

I'm going through some integration issues which I believe are mostly due to my own bad data from import. The support have been great and are working me through everything step by step. The app performs really well so far and looking forward to using more features once I'm fully set up

Using app

--

Total reviews

12

Average rating

5.0

5 / 5 Share

March 24, 2026

Been a Joy to work with so far and would like to say thanks to the online support help side which has been helping a lot with no issues at all.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Jenson was super helpful and patient with importing existing reviews over. Highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

Great service, excellent support

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

Reviews.io has a lot of interesting tools and features. In addition, the support is very fast and helpful!

Store

Park360

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Thank you Maddox & Mia, great support!

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Had a technical onboarding query which Jenson solved quickly. Many thanks! The UI of the portal is easy to navigate , great app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

We switched from Areviews to reviews.io, since it is just more user friendly and the integration and review follow up process is quick and simple. Plus: The support is awesome!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

We switched from Trustpilot to Reviews.io on our shopify store. Besides the price difference, Reviews.io also offered more and better integration options. Couldn't be more happy with our switch.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Great help from Jenson today importing reviews from another platform as well as some technical snippet code support. Had everything sorted same day. Great service, legit people.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Store

Mooncup

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Compared to other more pricy (a lot more pricy!) reviews.IO is fantastic. Easy to integrate and use. I needed a little support with a URL issue and Luke was quick and efficient in solving the problem, with no issues.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

This app is user friendly and customer service is amazing!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

We've been using REVIEWS.io for our Shopify store for the past 6 months, and it's been a game-changer for our business! The integration with Shopify was seamless, and the automated email requests have made collecting product reviews effortless. What really stands out is the customizable widgets that let us showcase reviews across our site and Google. We've noticed a significant boost in conversions since implementing the star ratings on our product pages. The Google verified seller ratings feature has been particularly valuable for building trust with new customers. The customer support team deserves special mention - they're incredibly responsive and professional. Whenever we've had questions, the live chat support has been quick to help us find solutions. The interface is intuitive and user-friendly, making it easy to manage reviews and UGC content. The ability to collect photo and video reviews has added authentic social proof that our customers really respond to. For the price point, especially starting at just $19/month, this app delivers exceptional value. It's helped us turn reviews into a real revenue driver. Highly recommend for any eCommerce business looking to enhance their review strategy!

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

I had a great experience with Review.io. The app was straightforward to install and configure, and the onboarding support was excellent. The team were responsive, knowledgeable, and helped us get everything running smoothly. Highly recommended if you want a simple review solution with strong support.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Very, very good support at this company. Very friendly, warm, and attentive service. Thanks for putting up with our many requests and questions. Your hard work does not go unnoticed. Many thanks from Canal Alarm!

Using app

12 minutes

Total reviews

11

Average rating

3.5

4 / 5 Share

Jan. 27, 2026

Great customer support, Jenson was really helpful in tying up the lose ends on our historical reviews data migration

Store

SKINY

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 26, 2026

We migrated from Judge.me to Reviews.io because we needed access to Seller Ratings and other advanced features that weren’t available with our previous app. Don’t get us wrong, Judge.me is a great platform, and we used it successfully for five years (yes, five!) without a single issue. However, as our company grew, we felt our review system needed to grow with us. We chose Reviews.io because they are a Google verified partner and because their feature set aligned perfectly with what we were looking for. After installing the app, we did encounter a few challenges, but their support team was exceptional. They stayed with us every step of the way and didn’t stop until everything was fully resolved. A special shout-out to Trilok, who spent many hours chatting with me and helping troubleshoot every issue. At no point did I feel like giving up; everyone was incredibly kind, patient, and genuinely committed to finding solutions, which gave me full confidence that everything would work out in the end. For those who are curious, our issues included duplicated reviews during file transfers and over 3,000 products not syncing properly. That said, the team handled everything professionally, efficiently, and in a timely manner. We have nothing but great things to say about Reviews.io and highly recommend it to any store ready to take their reviews to the next level. Thank you! :)

Using app

Over 2 years

Total reviews

17

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Very quick response when I have chatted with a 'human agent' on two separate occasions. Very friendly, quick and helpful. My issues were resolved in no time at all.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Using app

11 days

Total reviews

1

Average rating

5.0