All reviews

Rating Breakdown

  • 5
    91% (640 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (36 ratings)

Reviews with Text

  • 99% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2020

Fantastic company with next level service. I've used Yotpo for around 4 years. I was loathe to pay extra for on site widgets, when already spending around £200 per month for review requests. That's when I found reviews.io For the same price, they have offered 5x the monthly review requests and all the widgets included. Not only that, but they personally phoned me to onboard me, had their team transfer my old reviews over and also had their in house developers install 3 widgets, with my choice of customisations, again for free. I never take the time to review companies but reviews.io have blown me away and deserve my time to do this. On a separate note - a friend of mine runs a multi-million pound per year business, with a billionaire backer, many employees and a full in-house marketing team. They use reviews.io too and have done for several years. I'm sure if there were issues of any kind they would be using someone else, so that speaks volumes in and of itself. Don't wait, sign up and don't look back. Matt Mooney Owner of MTB Fitness

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

We talked to Reviews.io about their service, as we were looking for a rating solution. Set up and implementation was easy and we were ready to go quickly. Great support and advice from the Reviews.io team (shoutout to Carlus and Shane for their great help und support).

Store

Hyggins

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 25, 2020

Brilliant app, so far so good. Everyone at REVIEWS has been really helpful and reply quickly to any enquries I have had

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Amazing app for collecting both company and product reviews. The support received is top notch. I would like to personally thanks both Matt and Carlus for their help in getting the account up and running and a few technical issues i had. Thanks again!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Without doubt, Reviews.io is the best reviews partner a brand could wish for. Our business is new and small (for now) and yet I've just been treated like a rockstar to have my site further optimised and looking awesome with their software. Review.io is both slick in design and functionality. Their team's attention to detail to ensure our site is maximising conversion opportunities is phenomenal and I'm genuinely excited to see the results in the coming months. I'm one extremely satisfied customer.

Store

Ricky

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 11, 2020

Super easy to set up, great support and reviews already coming in. All-round great service and would highly recommend.

Store

Booghe

Using app

23 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 4, 2020

I spoke to a really helpful person (Mollie) who was very knowledgeable, polite and patient (I had a lot of questions to answer!). I carefully considered all the alternatives before choosing REVIEWS.io and I'm confident I chose the best company for quality and value for money in this field. The Shopify integration was done quickly and without issue. If there are any issues or improvements I want to make in the future, then it's nice to know that REVIEWS.io are there to offer help and advice at a moment's notice.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

I wanted this app to help me collect more google reviews and it has done that! There are a lot of great features such as the social proof I am excited to be able to use as well. Happy with this service:)

Using app

16 days

Total reviews

22

Average rating

4.1

5 / 5 Share

Oct. 21, 2020

Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!

Store

Aab

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

I was previously using a google certified review service. They were ok. Offered a ton of functionality. But charged you WAY more than the service justified. I looked elsewhere and found reviews.io. During the changeover the customer service has been very personable and implementing has been a breeze. The cost is a 1/3 of what I was paying to the other guys, and I have lost zero functionality. I am extremely happy so far with swap over and I know if I have ANY issues the team at reviews.io will assist me.

Store

SHOC

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Great app, and fantastic customer service! It's massively improved my online store, and the widgets are top notch! This company keeps getting better and better :)

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 9, 2020

This is without a shadow of a doubt the best review collection platform. easy integration into Shopify to start with. Super affordable pricing model not like the dreaded T****P***t. Great customer service and obviously loads of ways to collect and publish reviews. If you also run any google ads for your shop you should seriously consider getting verified reviews through reviews.io as it will help your SEO and cost per click. I use this service for two businesses

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Really great integration service from their team. Super fast and were fantastic at helping out with providing support on basic widget installation. Support and customer success team have been fantastic at supporting feature evolution and product usage! Biggup Glenn for his help so far!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

The team really take care of all the details in my website, I will definitely will recommend this app!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Very happy with this app. Customer service is excellent. Easy integration and use. I Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

great service from the team. its consistent as well which is really good. lots of other service providers are hit and miss

Using app

Over 1 year

Total reviews

10

Average rating

4.6

5 / 5 Share

Aug. 12, 2020

Excellent Customer Service. Helped install the app properly onto our site and can't fault any of the process at all.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Awesome service and much better than a competitors that we have tried. The tech support is helpful too.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2020

We took a long path to Reviews.io - through multiple review apps and horrible contracts. Learn from our mistakes and adopt Reviews.io from the start. The integration is dead easy, they're an approved partner for seller ratings, and there's so much more to the platform than just collecting reviews. Their support team is fantastic too - Carlus, big thanks for all your help! (And Matt, Ryan, Richard, Mollie!)

Using app

Over 2 years

Total reviews

13

Average rating

4.9

5 / 5 Share

July 23, 2020

Easy to integrate, helpful staff, fast support when required. Clear and transparent pricing unlike other providers.

Using app

16 days

Total reviews

5

Average rating

5.0