All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
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5 / 5 Share

Aug. 21, 2020

Very happy with this app. Customer service is excellent. Easy integration and use. I Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

great service from the team. its consistent as well which is really good. lots of other service providers are hit and miss

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Aug. 12, 2020

Excellent Customer Service. Helped install the app properly onto our site and can't fault any of the process at all.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Awesome service and much better than a competitors that we have tried. The tech support is helpful too.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Very helpful team. Nicola was eager to support our changes and help out from their side. Great experience. Nothing bad to say whatsoever!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2020

The customer support team have been very supportive whenever we have had questions or issues. Great Service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

April 6, 2022

Would definitely recommend. Great technical support from Mollie and Dylan in customer support who quickly dealt with a review widget code issue which they resolved by editing the necessary code as soon as we made contact and removed any complications with trying to resolve the issue ourselves.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 24, 2020

We took a long path to Reviews.io - through multiple review apps and horrible contracts. Learn from our mistakes and adopt Reviews.io from the start. The integration is dead easy, they're an approved partner for seller ratings, and there's so much more to the platform than just collecting reviews. Their support team is fantastic too - Carlus, big thanks for all your help! (And Matt, Ryan, Richard, Mollie!)

Using app

Over 2 years

Total reviews

12

Average rating

4.9

5 / 5 Share

July 23, 2020

Easy to integrate, helpful staff, fast support when required. Clear and transparent pricing unlike other providers.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2020

Very good service, live chat dedicated support, helps you set up everything you need, very useful app for sales and company trust.

Using app

Almost 4 years

Total reviews

10

Average rating

4.6

5 / 5 Share

July 14, 2020

I recently made the change from another review platform to Reviews.io. I have found the customer support to be amazing with Cameron helping make the integration a breeze. I am also really impressed with all of the features and widgets, it really caters for all of my needs. Highly recommend!

Store

Swoodi

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2020

The app has been up and running now for about 3 weeks and we have seen a massive increase in 5 star reviews being left. It was great to have immediate local support to get set up and Cameron has been really quick to answer all my questions and give great advice. The app looks clean and professional on both the home page and product page and gives us that extra level of social proof. Looking forward to seeing the results of integrations with Klaviyo in the next few months.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Great app and brilliant support, very responsive to our requests for fine tuning. Definitely recommend.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2020

We used this app on our sister site Equinutritive and have found it intuitive, user friendly and competitively priced when compared with other large review collection tools. We love the floating widget on desktop & the ability to put social proof across our whole site with simple code snippets.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

New to the app, but so far so good Reached out to Mollie today for some quick help and she was really nice and really helpful - great customer service!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2020

An excellent addition to our site. As a relatively new brand we needed something that provided customers with peace of mind and confirmed our claims. Reviews.io have multiple widgets allowing cross site placements that provide social proof adding a sense of realness and reassurance to the customer journey. Would highly recommend if you are seriously building a brand.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 8, 2020

Really useful app and easy to use. Great having an account manager to set things up and answer questions.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2020

Reviews.io has been a wonderful partner to help us build our user-generated content. They have plenty of widgets that fit any design (and can be customized), support is fantastic and fast, and it has a great back-end user interface.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2020

It's good a product. But more important for us at Brayola is support. The Reviews.io has great support team!

Store

Brayola

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2020

Great customer service! Carlus was very helpful when speaking to him after getting set up. Started getting reviews straight away which was brilliant! Got a few nice features as well & lots of widgets!

Using app

About 2 months

Total reviews

1

Average rating

5.0