All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2020

We talked to Reviews.io about their service, as we were looking for a rating solution. Set up and implementation was easy and we were ready to go quickly. Great support and advice from the Reviews.io team (shoutout to Carlus and Shane for their great help und support).

Store

Hyggins

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 25, 2020

Brilliant app, so far so good. Everyone at REVIEWS has been really helpful and reply quickly to any enquries I have had

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Amazing app for collecting both company and product reviews. The support received is top notch. I would like to personally thanks both Matt and Carlus for their help in getting the account up and running and a few technical issues i had. Thanks again!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Without doubt, Reviews.io is the best reviews partner a brand could wish for. Our business is new and small (for now) and yet I've just been treated like a rockstar to have my site further optimised and looking awesome with their software. Review.io is both slick in design and functionality. Their team's attention to detail to ensure our site is maximising conversion opportunities is phenomenal and I'm genuinely excited to see the results in the coming months. I'm one extremely satisfied customer.

Store

Ricky

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

Nov. 18, 2020

Nice easy setup, and great onboarding call with Reviews.io team member Glenn. Thank you for the great recommendations.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Super easy to set up, great support and reviews already coming in. All-round great service and would highly recommend.

Store

Booghe

Using app

About 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 4, 2020

I spoke to a really helpful person (Mollie) who was very knowledgeable, polite and patient (I had a lot of questions to answer!). I carefully considered all the alternatives before choosing REVIEWS.io and I'm confident I chose the best company for quality and value for money in this field. The Shopify integration was done quickly and without issue. If there are any issues or improvements I want to make in the future, then it's nice to know that REVIEWS.io are there to offer help and advice at a moment's notice.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

I wanted this app to help me collect more google reviews and it has done that! There are a lot of great features such as the social proof I am excited to be able to use as well. Happy with this service:)

Using app

16 days

Total reviews

19

Average rating

4.4

5 / 5 Share

Oct. 27, 2020

I've tried many other Reviews apps and this is the best. It's sleek and beautiful with good features. I love the way my customers can easily review with photos. We actually sell our products through Kajabi but use Zapier to zap shopify every time we have a new purchase. Reviews.io integrates so well with shopify, so now we have a super simple system (using shopify lite, super affordable!). We love the SMS booster feature, and love that way the collection page looks for our customers who leave a review. It's helped our business so much - reviews are a HUGE game changer for businesses and more people should get in on this!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

I have used other review apps with other sites I run but Reviews.io is by far the best one I have used so far. The easy integration with Shopify, simple setup of review rewards were all a great help and their Influencer and SMS capabilities aren't things I have seen anywhere else.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!

Store

Aab

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

I was previously using a google certified review service. They were ok. Offered a ton of functionality. But charged you WAY more than the service justified. I looked elsewhere and found reviews.io. During the changeover the customer service has been very personable and implementing has been a breeze. The cost is a 1/3 of what I was paying to the other guys, and I have lost zero functionality. I am extremely happy so far with swap over and I know if I have ANY issues the team at reviews.io will assist me.

Store

SHOC

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Great app, and fantastic customer service! It's massively improved my online store, and the widgets are top notch! This company keeps getting better and better :)

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 12, 2020

This app has been amazing for me to build trust with my customers by collecting reviews. It makes the whole process super easy, and I love that it can turn my reviews into social media posts too. The staff available on chat for tech support are amazing and reply super quickly and provide easy to follow, step by step instructions, and even jump in and do it for you when they can. As a start up with one team member i'm super grateful for how easy they've made everything!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

This is without a shadow of a doubt the best review collection platform. easy integration into Shopify to start with. Super affordable pricing model not like the dreaded T****P***t. Great customer service and obviously loads of ways to collect and publish reviews. If you also run any google ads for your shop you should seriously consider getting verified reviews through reviews.io as it will help your SEO and cost per click. I use this service for two businesses

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Really great integration service from their team. Super fast and were fantastic at helping out with providing support on basic widget installation. Support and customer success team have been fantastic at supporting feature evolution and product usage! Biggup Glenn for his help so far!

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 10, 2020

The app works well. Easy integration. Good timeline and guide. Dashboard comprehensive and comprehensible. Excellent introduction from Ciaran.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 6, 2022

Great app - great customer service. Quick helpdesk response, which is much appreciated. Recommend. Especially helpful this evening - thanks! Fantastic customer service today from Mollie - awesome support. Really great support today.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

The team really take care of all the details in my website, I will definitely will recommend this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

We installed the app a week ago and it is amazing so far ! The support is just great and the app really easy to use. Highly recommend it.

Store

Pomgo

Using app

10 days

Total reviews

22

Average rating

5.0