All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
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5 / 5 Share

May 23, 2023

The main highlight is the extremely helpful customer support, especially from Dan & Carlus. The app works well too.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Early days using this but this is the only platform I've used for our online store where the support staff actually worked with me step by step to set everything up and within one session we had all our company and product review emails sent to our customers. Brilliant.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

This app and company are fantastic. Great and speedy service and the integration with our Shopify store works and looks great. Highly recommended.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

The discussions around the application with the engineers and also onboarding has been amazing, polite and professional. The review booster is a great way to start getting those reviews and *'s !

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Great team, excellent customer service! Special thanks to Carlus for support and help with integration and settings. Pleasure to work with, highly recommended

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

All good and helpful and easy. Would suggest to everyone. Easy and good and helpful and easy and good and helpful.

Using app

5 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Feb. 3, 2021

Love this app! it has helped so much and we are getting lots of feedback. the team at reviews.io are super helpful.

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 22, 2021

Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

The best all-encompassing review platform for product and company reviews, shoppable instagram widgets and more. Also one of a select few independent review websites that are partnered with Google to show seller ratings as an ad extension. Customer support that goes above and beyond - big thanks to Carlus for all of his help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Brilliant experience getting started - Matt and Ciaran were on hand to integrate the app seamlessly. We received tons of great reviews within a few days, highly rated

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Thanks Glenn for your help with showing me how the app works - this was really useful. The app is really great. I feel you can really tailor it to your needs and after a little tour showing me the functionality, its a actually a really straightforward app to you use and an invaluable tool for my business.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2023

Amazing company to work with in expanding our online store Very simple integration with shopify, up and running within minutes Support staff are amazing, especially Vilash who has looked after us making suggestions how we can further utilise there system 5* review from everyone @ Kathryns welldone Vilash

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

Really pleased with the service so far. I'm switching from Trustpilot due to them quadrupling the price of their already expensive service, and Reviews.io have been easy to work with and incredibly helpful so far, and I'm saving money. Their website is much easier to work with than the Trustpilot interface and I feel like I'm getting better customisation options for email templates etc. Adding the code to display reviews on the website is also very easy! Carlus has been a great help, setting up many of the features for me and sorting out all of my queries.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

To sign up and get everything up and running was super easy as Carlus did most of it for me and so my main concern, the set up, was just not a problem... really massively helpful and everything has been exactly what is promised. We are all very happy... Highly recommend...

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

The app works great, the set-up was also easy and the customer support is also great. They took great care of my concerns and questions. I can definitely recommend it.

Store

MOROTAI

Using app

18 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 22, 2020

The platform looks good and has an OK dashboard that I would consider revising, just to help with navigation. I do think Reviews.IO provides the most value for smaller merchants that may not be able to afford an enterprise-level platform which can be 2X the price or more. We had bumps in the road at first but with the integration complete, we now have a review platform that satisfies google's seller ratings requirements.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Great support from Shane and Carlus. Review.io impresses not only with the great features, but also with an excellent customer experience.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Reviews.io have been a great partner for our business! The team, especially Glenn are very efficient and knowledgeable, integration to our website with Shopify was a breeze and has really helped to substantiate the quality of our products with clear and genuine reviews. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Easy to install. Genuine reviews. And a great team to help you make the whole process easy. Thoroughly recommend this app.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Fantastic company with next level service. I've used Yotpo for around 4 years. I was loathe to pay extra for on site widgets, when already spending around £200 per month for review requests. That's when I found reviews.io For the same price, they have offered 5x the monthly review requests and all the widgets included. Not only that, but they personally phoned me to onboard me, had their team transfer my old reviews over and also had their in house developers install 3 widgets, with my choice of customisations, again for free. I never take the time to review companies but reviews.io have blown me away and deserve my time to do this. On a separate note - a friend of mine runs a multi-million pound per year business, with a billionaire backer, many employees and a full in-house marketing team. They use reviews.io too and have done for several years. I'm sure if there were issues of any kind they would be using someone else, so that speaks volumes in and of itself. Don't wait, sign up and don't look back. Matt Mooney Owner of MTB Fitness

Using app

19 days

Total reviews

2

Average rating

5.0