All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
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4 / 5 Share

May 24, 2021

Integrating Reviews.io onto our bespoke Shopify site was simple but what I have appreciated most is the quick and professional turnaround from the support teams (& live chat) whenever I have had a question or issue.

Store

Cleva

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

May 21, 2021

Very happy with the Reviews.io platform with an excellent integration team who make the whole process extremely simple. The review platform itself is user friendly, great pricing and easy for customer interaction for leaving reviews.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 11, 2021

Well, to make a long story short - on company plugin website they state that Question & Answer is avaliable in a Small Business plan. After conversation and paid for a developer to install that plugin on our website - they said "I apologize. The wording on the pricing plan page needs to be updated." If we knew that we would use differ plugin - not waste out time ! Lesson learned

Using app

20 days

Total reviews

2

Average rating

1.0

5 / 5 Share

May 10, 2021

Truly fantastic solution, super easy to integrate, and a great team to work with. I love their dashboard as well as the way you can combine relevant reviews. The social tools are also increadable.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2021

This app is exactly what we needed when we started looking at upgrading our review platform. While other apps have annual contract minimums or very very high fees associated Reviews.io was perfect for allowing us a great customer experience and allowing us to grow under their app. 5 out of 5

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2023

We've used Reviews.io for over 2 years now and couldn't be more happier. Great integration with Google, wonderful customer support, and having the reviews on our site has helped tremendously with continued customer repeat orders.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2021

Customers love it, Google loves it, and we get to scale our customer support experience because of it

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2021

We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2021

I've been using REVIEWS.io for nearly 1 year now and they are excellent. They've always provided instant support and have helped me with some suggestions to boost my review conversion rates. The reviews in which you receive are all invite-only, so you getting only quality reviews that have are been verified. I would highly recommend REVIEWS.io to any growing business.

Using app

10 months

Total reviews

22

Average rating

4.9

5 / 5 Share

April 11, 2021

Great app, it has been super helpful to have this linking through to Google. We have quick communication with our account manager Cam. Recommend!

Store

Noxen

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

May 20, 2021

Update to the saga - The Reviews app had an issue and none of the review requests were sent. I send several support requests regarding this issue and nothing was done. reviews agreed to refund my years subscription as i want to cancel but every time i ask were the rund is they seem to forget an=bout the agreement they made. I have now had to cont my credit card comapy to get the refund as the team at Reviews.IO simply can not be trusted Have yet to use the reviews.io plan as we are waiting to import reviews from our old app. The features look good from what i have seen. I signed for the Growing Business plan paying 12 months upfront, then also charged for the monthly plan! had the monthly charge refunded. To be honest they are quick to correct Keep an eye on your credit card statements.

Using app

About 1 month

Total reviews

23

Average rating

4.2

5 / 5 Share

April 6, 2021

Very easy platform to use. Carlus helped us set up our review widgets. He was very friendly, had great communication, fast responses and all in all great to work with.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

I used this app to help increase company reviews and collect product reviews whereby customers can also upload pics and videos. Love that Reviews.io has creative widgets and functions to ensure your store is displaying the reviews on the website and social media in an aesthetically appealing way. Cameron from the reviews team was super helpful every step of the way and very prompt in his responses. Smooth onboarding proces.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2021

We've been using reviews.io for around 12 months now and it's been wonderful – easy to use interface and daily management, and lots of widgets to choose from. Their support team has copped many questions from us and they've been polite and very helpful on every occasion. Highly recommend this app for people wanting a cost-effective way to use reviews and build customer trust.

Using app

About 2 years

Total reviews

20

Average rating

4.9

5 / 5 Share

March 31, 2021

This app is super easy to use. Seamless & stable integration with Shopify, and the range of widgets is great. And backed by a really great support team!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

This app is brilliant! The support team is very responsive and always lending a helping hand. Highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Great app, really helpful for organising UGC and social proof. Easy to work with and navigate. Great having a team to call with any issues.

Store

Nakie

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2021

So easy to navigate through the dashboard! The team is always available to respond to our enquires and always within a timely manner. Really happy with the app so far.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

The team at Reviews have been so friendly and helpful so far, and setup was incredibly straightforward. The onboarding call with Carlus was just about the most enjoyable onboarding experience I've had with a provider! Looking forward to the reviews rolling in!

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

We were so nervous about choosing the "right" reviews app and finally made the plunge. We have been blown away by the set up support. I assumed I'd have to do most of the set up myself but it was quite the opposite. They are always available to help with my silly questions, quick to respond and I'm just not used to having someone else do the hard graft for me. I can't thank reviews.io enough for getting our reviews up and running so quickly. And they look great on our site too. I was worried about it ruining the aesthetic of our site but it blends in perfectly and only enhances the whole experience. Thank you.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0