All reviews

Rating Breakdown

  • 5
    91% (640 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (36 ratings)

Reviews with Text

  • 99% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2021

Only done the onboarding so far but the service is incredible and everyone is super helpful. The integration with other apps works perfectly fine and I'm looking forward to having review.io live!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Learning this platform with so easy. Thank you, Carlus for the assistance with Keto Pint's account.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

I would highly recommend reviews.io. They have plans suiting all scales of business with an excellent and prompt support team. Cameron is a great asset to the company as well. He was super helpful with all things from providing us the best suited plan to its implementation on the account. Must have!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Top notch way to collect reviews amazing integrations with klavyio and great support there the best!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

I'm glad you are liking the solution.

5 / 5 Share

Aug. 31, 2021

Was definitely worth it switching over from Stamped.io to Reviews.io! Huge shoutout to Kehan for explaining the POWERFUL functionalities of the app in helping to accelerate our business growth and also MASSIVE thanks to Andrew & Cameron from the ANZ customer support team for being there to help me with installation & my incessant questions during Aussie hours.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Its great to hear that the switch over went well.

5 / 5 Share

Aug. 26, 2021

Great review app, it is worth every cent! The support is really great as well, Nicola from the support team was able to help me out very fast and competent! We would recommend reviews.io

Using app

5 months

Total reviews

15

Average rating

4.8

Developer Reply

Thanks for recommending us. Your support means so much!

5 / 5 Share

Aug. 20, 2021

We have switched from a free App to Reviews.io and it was a very good decision. I love the layout and the options I have! great work and the support is very fast and perfect!

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review. Glad to hear you're loving the app. :-)

5 / 5 Share

Aug. 19, 2021

Glenn in customer success and Mollie in support have both been great - answering queries and helping us get the most out of the platform. Would certainly recommend

Using app

Over 1 year

Total reviews

14

Average rating

4.6

Developer Reply

Thank you for taking the time to write this review. We really appreciate the feedback.

1 / 5 Share

Aug. 16, 2021

I won't trust my customer review data with a company that advertised 14 days free trial but charges your credit card after one day? Not to mention that its the only shopify app that won't let you cancel now and only in 30 days. Would you?

Store

MCDAVID

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Jack, We have tried contacting you today as I can see MCDAVID has been a customer of REVIEWS.io since May. The reason for your charge today was due to you adding a second account for ftroupethailand.com and not MCDAVID. I have de-activated and refunded this account for you as we couldn’t reach you by telephone, email or your chat messages. Our customer support team will be ready to assist if you wish to add this account again. Apology for the confusion.

5 / 5 Share

Aug. 13, 2021

Great experience and features. Moreover, the Customer Executives are always ready to help. Thanks a lot!

Store

ALFYO

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

I am honestly amazed by the level of service you receive. The Australian team is always is happy to help and provide the best solutions. Cameron especially is an absolute pleasure to work with. I would never use anyone else than Reviews.IO! Thank you

Store

PetLab

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 10, 2021

The support team is awesome and really quick at responding to requests. The setup process was also super smooth, their team installed and configured the widgets to our needs. Also, loving the product star rating we're seeing on google ads, getting quite a conversion boost so overall really happy with the team and app! Keep up the great work. Highly recommend.

Using app

3 months

Total reviews

12

Average rating

4.5

5 / 5 Share

Aug. 9, 2021

The most amazing reviews app along with the friendliest, most host helpful support team ever. They've helped me integrate with my theme with ease and are always there if I have questions. The reviews I'm now collecting are more detailed and also more meaningful to my business and also to other customers. 10/10

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Super easy to use and set up. The team was really helpful and always on hand to answer any questions. Great customer experience.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

July 7, 2022

The team at Reviews.io have been splendid to work with as we are currently switching over review sites. Reviews.io really cares about their customers! Thank you, especially Kai for being so helpful!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Not as expensive as alot of the alternatives and still does the job well. I might say the structure and layout could be made more simple.

Using app

Over 1 year

Total reviews

22

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Super helpful team! From setup right through to any updates required Cameron and the team have been awesome. Great app, powerful and well priced for the features.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2021

This app has been really beneficial in both collating and measuring our reviews. The support I have received from Carlus has been fantastic through helping me with understanding the data, setting up flows, and getting the most out of the app for our needs.

Store

IOLLA

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2021

The customer support team has been excellent in helping us set up templates, flows and the widget online! Andrew has been amazing in understanding our needs and interpreting what we visualising.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2021

Early days but so far the team at Review.io have been fantastic in helping us integrate with our store. Fantastic customer with a very fast turn around.

Using app

3 days

Total reviews

4

Average rating

5.0