All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
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5 / 5 Share

Aug. 6, 2021

Super easy to use and set up. The team was really helpful and always on hand to answer any questions. Great customer experience.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

July 7, 2022

The team at Reviews.io have been splendid to work with as we are currently switching over review sites. Reviews.io really cares about their customers! Thank you, especially Kai for being so helpful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Not as expensive as alot of the alternatives and still does the job well. I might say the structure and layout could be made more simple.

Using app

Over 1 year

Total reviews

19

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Customer support 10/10, easy to use 10/10, features 10/10, pricing 8/10 (better than their competitors but ALL review apps are over priced IMO). They do it perfectly... my only gripe is paying £150+ a month for a review app but it beats paying even more for Trustpilot or Feefo etc. and free review apps are too exposed to unverified reviews.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Super helpful team! From setup right through to any updates required Cameron and the team have been awesome. Great app, powerful and well priced for the features.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2021

This app has been really beneficial in both collating and measuring our reviews. The support I have received from Carlus has been fantastic through helping me with understanding the data, setting up flows, and getting the most out of the app for our needs.

Store

IOLLA

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2021

The customer support team has been excellent in helping us set up templates, flows and the widget online! Andrew has been amazing in understanding our needs and interpreting what we visualising.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2021

Early days but so far the team at Review.io have been fantastic in helping us integrate with our store. Fantastic customer with a very fast turn around.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2021

Get customer service, always ready to help with any questions or help with updates. Always 5 stars :)

Using app

Almost 3 years

Total reviews

10

Average rating

4.6

5 / 5 Share

July 15, 2021

The biggest thanks go to the support team. They answered all the questions and helped to figure out how it works very quickly.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2023

Only been a customer for a few weeks, but really impressed with the ease of use (set up, review booster, widget integration). Technical help is great when I do have a question. Every issue I have experienced so far has been promptly resolved by via chat by a capable and friendly team. *UPDATE = 2 years in and still loving the product. Rarely do I have an issue but great technical support whenever I do have a question. Thanks guys.*

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 9, 2021

App works brilliantly and integrates very well. The reviews.io team are brilliant. Glenn, thank you so much for your ongoing support.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2021

Really happy with Carlus and Shane for helping us out and making the implementation work as smoothly as possible. Big help :-)

Store

rooem.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 2, 2021

The customer service from ReviewsIO is absolutely top-notch - it stands out amongst all of the other apps and services we work with and just 'makes a difference' (big thanks to Carlus and the team today who very quickly resolved a Shopify code issue for us). The app is great too, managing reviews and keeping an eye on things is made very clear and easy.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2021

The guys have been really helpful in getting us all set up on reviews.io, everythings gone smoothly and quickly and they were always able to answer any questions that came up.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2021

Really helpful team and such a great product. We looked at a number of different options when searching for a review platform and this ticked all the boxes and the price was of exceptional value - especially considering the functionality and support provided. Highly recommend

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2021

We have used reviews.io for some time. I have found the team very helpful with any questions, service and response times is also very good. Overall the app is a perfect addition to our site and does help customers when choosing to purchase a product.

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

June 24, 2021

We researched different apps that connect with Shopify for review solicitation, and this is by far the best value!

Store

askderm

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2021

We were looking for a reviews platform for a while when we came across Reviews.io that met all of our needs at a fraction of the cost of some of the other options available. The setup was very simple and the customer service/support is amazing. Their team take the time to review your account on a regular basis to make sure you are optimised for success! Definitely would recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2021

This app provides excellent integration with Shopify. The automation features have saved our staff so much time. The technical help provided by the developer is also amongst the best we've experienced. Highly recommended reviews app.

Using app

7 months

Total reviews

3

Average rating

5.0