REVIEWS.io Product Reviews App

Jan. 19, 2022

We've been using the app now for the better part of a year. We've found it easy to work and is has great visibility on Google. It was far cheaper than Trustpilot and the customer facing teams have been good. We recently moved another of our brands over to Reviews.io and I have to say, Carlus really stood out. He ensured we were onboarded successfully, was always quick to respond and helped troubleshoot where necessary - he certainly stood out.

Jan. 13, 2022

Couldn't speak highly enough of the level of service that our Reviews I.O team have given us since we joined this app. Working with Cam, our Customer Success Manager has meant everything has been installed and set up efficiently with so much support for our requests. Already we have seen great results from using this platform and i'm looking forward to seeing further successes with the more we do with this platform. Highly recommend!

June 14, 2024

Great guys to work with, Big thanks to Kai. ( both of them ! )Great help, quick to respond, very friendly and professional . Fantastic service from Kai and the team as always polite, helpful and a pleasure to work with.

Jan. 12, 2022

We've worked with Reviews.io for nearly 3 years. They are incredibly helpful and responsive whenever we've had questions. It's been an ideal experience.

Jan. 24, 2022

I needed to export the CSV of all reviews on this platform before uninstalling the app (it's pretty pricey when compared to competitors), only to be advised that in order to export reviews I am required to UPGRADE to the next business plan. This is unheard of. I'd do my homework and avoid. UPDATE: I was not told that exporting reviews were possible without paying UNTIL I left this review. The below is the email I received from Reviews.io when I initially asked for the reviews to be exported: Hi Sarah, Thank you for getting back to me. As per conversation with my colleagues in the Sydney office, you can export your reviews but would need to upgrade to our Growing Business Plan , which can be done within the dashboard. Vilash from REVIEWS.io

Jan. 11, 2022

It is a good experience to set up widgets and a lot of individualisations are possible to adapt to your shop look. A few things need code. The support is excellent and very helpful. I can truly recommend each one of the support team. They all deserve 5 stars.

Dec. 27, 2021

I absolutely love Reviews.io. It simplified our ways of collecting reviews from manual emails and asking customers to share info on other platforms if they liked the product to all automatically happening behind the scenes. We also had 60,000 previous orders before we installed reviews.io and the team there guided me through how to go back to them and ask for reviews quickly. So that really helped speed up the process of getting lot's of social proof quickly. Plus the team have been very quick to respond for the couple of questions I've had in the last 6 months or so. Also, I love how customers can upload pic's that really helps generate a lot of UGC and most of all lots of cute pics of dogs. Love it!

Dec. 26, 2021

Reviews.io is a very well-built and robust reviews platform. We spent time installing many of the other review apps listed in the Shopify app store and picked reviews.io based upon the many features and benefits. We like the customization that can be done on the review widgets. We also like the flows and emails that can be sent - I believe this is the only app that offers flows similar to what you see on email marketing apps. We have a setup call that was very professional. We have no hesitation in recommending Reviews.io for any e-commerce brand looking to enhance and boost its online reviews and reputation.

Dec. 23, 2021

Excellent help from Carlus setting us up with Reviews, thank you. Smooth and easy to use. Much better value than Trustpilot.

Dec. 23, 2021

No complaints at all! Works seamlessly and their customer services are always super helpful, highly recommended

Dec. 22, 2021

Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!

Dec. 17, 2021

Makes collecting customer feedback easy and actually fun. Outstanding support. Very fast and helpful. The best app for collecting reviews that I've ever used.

Dec. 16, 2021

The app itself is awesome but the support from the team is what really makes this a stellar reviews platform. They continue to innovate and add new features. We tried other review platforms in the past but nothing has come close to what the team at Reviews.io has built.

Dec. 16, 2021

Wonderful support and fantastic product! It's really helping gauge feedback for customers and help assist more people quicker. There are limitations and the cost for add-ons is a little steep but what can ya do, I still love reviews.io

Dec. 13, 2021

Carlus Buchanan helped me really quickly and well, so I am very satisfied, a very pleasant person who makes the work a lot easier! I used Yotpo before and recently started using Reviews.io so far I really like it. I am also thinking of switching to Revieuws.io with my other website soon Kind regards, Hugo Roels

Dec. 9, 2021

Absolutely the best integration for reviews on Shopify! During the transfer of TP to reviews.io we got assisted by the Customer Success Team who was instantly there if we had a question or even extra wishes. A big plus is that they have teams sitting around the world so no matter when you have a question they're instantly in the Service Chat and help you out. Price to value is also great and the integration in our online shop looks amazing! My final conclusion - as maybe expected - I can highly recommend Reviews.io!

Dec. 1, 2021

Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.

Nov. 29, 2021

We have been using REVIEWS.io for 2 years. It is one of the best reviews management apps providing intuitive UI for our customers to leave product and company reviews. REVIEWS.io is feature-rich and the support team is brilliant. We are happy that we have picked REVIEWS.io.

Nov. 24, 2021

Great app, great support. The onboarding team was really great and it doesn't just stop there. The support team is amazing and it really helps us to promote our brand and products! I would say this is a must have for small and growing business to set you apart from the big brands

Nov. 24, 2021

AVnow.com Great app and fantastic customer support! We moved from another review app to reviews.io and the functions and the dashboard are much more coherent and user friendly. Thank you Reviews.io!