REVIEWS.io Product Reviews App
Collect product reviews, star ratings, testimonials, UGC + Q&A
Rating
4.8
feedback
709
chart
#2,532
All reviews
Review RSS Feed
March 3, 2022
Andrew from Reviews.io has been exceptional. Professional, personable and very fast turnaround. The reviews look great on our website and the results have exceeded our expectations.
March 3, 2022
The team at Reviews.io is super helpful and professional. Cameron & Andrew helped us to set up our review app. I would definitely recommend the Reviews.io app. A++ service.
March 3, 2022
Exceptional customer service from Mollie, she helped with all my requirements and made my experience a pleasant and stress free one!! I can't thank you enough for your help with your quick response and follow up messages to see how I went.
March 2, 2022
Reviews.io is an amazing platform that keeps evolving its features. The out of the box widgets and features natively integrated with Shopify made it a breeze to get up and running. They also have a robust api that has allowed us to do some pretty advanced things outside of the standard offerings. Support is quick to reply and has been very helpful. We are very happy with this platform and are excited to see what new features and improvements they release next!
Feb. 14, 2022
Like many here, we made the switch from Trustpilot after we could no longer justify the high expense of using their service. We get all the same important features we had on Trustpilot like json-ld product data, Google product reviews, questions/answers and more. On top of this they offer more widgets and they work better in our site. The responsive customer support is just the icing on the cake. Happy customer :)
Feb. 13, 2022
We switched from Trustpilot when Trustpilot wanted to raise their prices significantly yet again. Reviews.io made the switch easy as possible, and the Shopify integration was simple. I think the platform is better than Trustpilot as well as being cheaper! :)
Using app
About 1 month
Total reviews
4
Average rating
5.0
Feb. 10, 2022
App works great, and their customer service is OUTSTANDING. The chat feature is great for when you need help quickly.
Feb. 10, 2022
Es ist sehr leicht das System mit Shopify zu Verbinden und Bewertungen zu Sammeln. Bei Problemen und Fragen ist der Support und die Technik/Entwickler super hilfreich und schnell per Chat zu erreichen.
Feb. 10, 2022
REVIEWS.io is our trusted partner to collect verified reviews. They have a lot of widget options for displaying reviews in addition to robust reviews collection options. Tech support has always been great although we rarely need help outside of customization. All in all, I believe REVIEWS.io is the best value in reviews platforms.
Feb. 4, 2022
Through reviews.io we could import the reviews from amazon to our shopify store. The support team is amazing. Big thanks to Mollie and Shane.
Feb. 1, 2022
We have been using reviews.io for at least the last 3 years and couldn't be happier. They are great to deal with, customer service has helped us out with whatever questions we have and overall has helped created trust with our customer! Thanks reviews.io
Feb. 1, 2022
Stay well clear! I downloaded this app as I wanted to show all product reviews on every product page. I contacted customer services via email with the correct csv required to upload my previous reviews. They informed me they needed more information and if I wishes to upload more reviews it would be $99. This service is actually free with many other apps. They also sent me an email 20 minutes later, before enabling me to reply, saying they were wrapping up the conversation! Why?!? Give at least 24 hours for an email response, it’s not like I was wasting time on a live chat. I then deleted the app and I was called several times about why I had done so. I explained I did not want to discuss it further and blocked the number. They then persistently continued to call me from other numbers and left voice mail messages asking about my business goals. Absolutely appalling after I stated I no longer wanted to work with them. I have now used Fera.ai with no charges, easy to install (so haven’t needed to contact customer service) and app appeared exactly where and how I wished without editing any code.
Hi, We are really sorry to hear the above and can only apologise that you didn't have the initial experience you were expecting. We do take our client's feedback seriously. After seeing your original chat, prior to your review being left, our support and sales teams both reached out (crossed over, unfortunately) as just wanted to ensure you were receiving the support you needed. It's really important to us that all of our clients get the assistance and advice they need and so we were keen to make sure that was offered to you also. We have updated our records to ensure that are not contacted moving forward. If you do need anything please don't hesitate to contact us. We wish you all the best with your reviews journey. Kind Regards The REVIEWS.io Team.
Feb. 1, 2022
Brilliant support from very helpful real people. Easy set up and installation, we've been using them for a couple of years now. I just did a theme update and they were super helpful with it. Mollie was particularly helpful. Thank you! xx
Feb. 1, 2022
We are have been using reviews.io for the last 6th months on a number of websites. The functionality of the review aggregator is the best we have used thus far. The technical support from their team is second to none. Superfast setup and installation with Shopify. We have seen a +50% increase in review feedback from customers and this has a positive influencer on our overall conversion rate.
Jan. 29, 2022
We have been using this app for a almost a year.Like this app and we are very happy to upgrade our plan.The reviews help us to grow.I like the invitation settings and we have a good conversion rate.I also have submited requests to add new features,they are pretty helpful to handle for me.Staffs like Andrew,Comerson,Mollie all have assisted me with the problems.Thank you all for your professional help.
Jan. 27, 2022
Really great app! Easy to use, great features and the reviews.io-team helped us proactively with setting everything up... just great customer support from these guys
Jan. 27, 2022
Great reviews platform with many functionalities, easy user interface and the customer service is great! Any issue they will sort out asap. Recommended!
Jan. 26, 2022
An absolutely incredible reviews platform! We migrated from another company and was shocked by how much more value we were getting from Reviews.io! The team is super helpful and the features are unmatched. So professional and we only wish that we had started using them sooner!
Jan. 25, 2022
Amador and their team have been super helpful all along the way: from importing our existing reviews, to setting up review collection flows, and explaining the Google Rich Snippets. They helped implement their code when I was having trouble, and they even stylized it to fit our branding.
Jan. 24, 2022
Great app and excellent customer service. Very customisable. The team are always so quick and helpful and we’re excited to see our reviews grow and grow.