All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2021

We love Reviews.io- makes it so easy for our customers to leave reviews, which are really important to our business. The backend of the app is also really clear and makes it simple to make changes.

Store

Pladra

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 3, 2021

There are some limitations with the app in terms of automations, but customer service is really helpful and always available.

Using app

7 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 27, 2021

Easy to install, operate and integrate with other Shopify applications, plus the support team is always responsive and helpful.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

This app has one of the best customer service I've experienced. Nancy and Amador were great and helped me a lot. They respond within minutes and actually step in and fix things for you. I also like the awesome widgets available, the features and the UI. Highly recommend!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Super Kundensupport und sehr intuitive und einfache Oberfläche, in die man sich schnell einarbeiten kann. Dazu super Integrationen wie z.B. mit Klaviyo!

Store

munchy

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Eine App die alles in einem hat. Shop und Kundenbewertungen! Wir haben lange nach so einem Setup gesucht und sind so froh mit Reviews.IO etwas für uns gefunden zu haben! :) Tolle Beratung und einfach nur ein tolles Setup. Kann ich zu 100% weiterempfehlen :)

Using app

4 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 29, 2021

Update: I’m removing one star. I’ve integrated with klaviyo but overall for an app I paid $55 a month. There are way too many bugs to fix. US isn’t seamless and it’s annoying. Australia and UK support are very helpful. Special mention to Alice, Cameron and Andrew. Currently testing klaviyo dynamic link so we’ll see. Set up is a breeze and so far so good.

Using app

14 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Oct. 22, 2021

The product is great but the customer service is truly next level. If you are looking for a reviews app then you won't be disappointed with reviews.co.uk

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Honestly, not only is this the best review app on the market, the customer service is impeccable. I am based in Australia and no matter what time I need support, there is someone available to help. I am a big fan of Reviews.io!

Store

IMUNI

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Best Review App on Shopify! Support is incredible, The team is making everything possible. PS:Shane is a legend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Reviews.io are superb. Incredibly helpful team who respond to any query instantly, developers who are also very talented. Cannot recommend highly enough.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

reviews.io is by far the best reviews app out there. We really did a lot of research before we decided for reviews.io, but I am so glad and thankful we did. We have more than 10 stores overall and switched all of them from judge.me to reviews.io. The integrations also with other apps such as Klaviyo and many more are super smooth. Most of all we appreciate the support, and the transparency of reviews.io in general. We only found out later that this is not necessarily the case with most platforms on the market. reviews.io became much more than just a reviews platform, just features like video reviews are so powerful, as we can also use user generated content in ads, e.g. and also started using other tools such as fullpicture.io which is also powered by reviews.io

Using app

6 months

Total reviews

12

Average rating

4.7

3 / 5 Share

Oct. 15, 2021

This app might work for some people. But here are some things that did not work for us: 1. Much slower help from support than other comparable apps 2. Bad defaults for us 3. No way to upload images from website So cannot recommend them for our use case. But support is polite, though not as fast at install as other apps. Also brought in the whole Jquery library just for a widget, seems overkill.

Store

Famme

Using app

11 days

Total reviews

20

Average rating

4.1

5 / 5 Share

Oct. 12, 2021

We moved across to Review.io and have been super impressed with the whole team. The reviews software is really great and excited to see the development of a number of new products they are bringing out.

Using app

2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 8, 2021

We're happy we chose reviews.io! Their support is outstanding, Carlus Buchanan and Shane Forster always respond in the same day and get all issues solved in no time. Great job guys!

Using app

About 1 year

Total reviews

8

Average rating

3.6

5 / 5 Share

Oct. 8, 2021

The setup was quick and easy. Also the support offers fast and competent help with questions and problems. Thanks to Carlus at this point! I can recommend the app to other stores.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

I needed help setting up my account with this company and Glen has been amazing helpful with me, answering all my questions and sorting the matters. I'm all set up now and just waiting to build up a nice reputation, thanks to Glen!! Very good and prompt service from all the team anytime it was needed. Happy to start working with them!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Update: Kai from the reviews.io team was excellent in assisting me with some integration issues. When we had a few technical issues Carlus from reviews.io was on hand to assist and get everything we needed working. Great service and great reviews platform.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

The best review app I've come across. The customer service is second to none. Always on chat, phone if you need, and help you do everything from setting up your reviews on-site, to building email funnels with you and everything in between that you need to make this process work! Thank you so much Cam, Kehan and Cole. All your help is greatly appreciated. MOVE TO REVIEWS.IO RIGHT NOW. I have with both of my e-commerce businesses.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Great tool and highly recommended. We are using this tool to get Company Ranking, Product Review, and Local Store Ranking. The tool is integrated with Shopify and will allow us to integrate other channels via API. Their support team is outstanding. They give solutions to all requests and set up everything in no time.

Using app

3 months

Total reviews

6

Average rating

4.3