Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,349
chart
#537
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
20%
-
Less than a year
49%
-
More than a year
17%
Reviews Summary
The reviews for the Rivo Loyalty and Rewards app are overwhelmingly positive, with users praising the user-friendly interface, efficient customer support, and helpful team members like Bryan, Abbie, Arianne, and Paul. Customers appreciate the ease of setup and the app's functionality, especially for small businesses looking to boost customer engagement and loyalty. However, there are some mentions of limitations in the app's flexibility, particularly in terms of customizations in higher-priced plans. Some users also highlighted minor issues with the billing process. Overall, the app seems to be a valuable tool for businesses seeking to implement a rewards program and enhance customer relationships.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend
Nov. 19, 2024
Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!
Nov. 19, 2024
Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!
Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊 - Kevin & Rivo Team
Nov. 18, 2024
CSR so slow to respond ,waiting time take so long
Hi Moda & More team, James here from Rivo – I'm sorry for your experience so far! I do see an open email thread our team sent over about the issue you had. I sent you over an email from [email protected] and also forwarded you the one from Support. Let me know if you received it. Cheers, James
Nov. 17, 2024
Very helpful support.
Great to hear that! Thanks for letting us know. We're always here to help! 😊 - Kevin & Rivo Team
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