![Rivo Loyalty Rewards Referrals for Shopify](https://cdn.shopify.com/app-store/listing_images/b96869f381aa0371ff39dd2c7aa3cb52/icon/CMXC_YXqmoYDEAE=.png)
Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,480
chart
#755
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
The Rivo App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team members such as Jel, Abbie, Arianne, Bryan, and Pete. Users appreciate the app's ease of use, intuitive features, and the ability to customize it to match their brand's aesthetic. The automated features have been praised for saving time and streamlining operations for Shopify store owners. However, there have been a few instances where users faced challenges with setup or experienced misunderstandings with customer support, leading to some negative feedback.
Highlights
Rating Breakdown
All reviews
Feb. 15, 2025
We've been looking for a Rewards and loyalty Program app for quite some time now. Rivo is the clear winner. Arianne was fantastic to chat with and answered any questions I had. Most importantly, she was attentive and kind. It's a win-win for us, as it shows us that the Rivo Team is about building a connection and relationship with all their customers, which aligns perfectly with our brand values.
Feb. 12, 2025
This app is legit. Super easy to navigate and a ton of customization. Still learning as we go but the support team, Abbie specifically, has been incredibly helpful, responsive and overall amazing. I highly recommend if you guys are looking for a solid loyalty referral program app for your business!
Awesome! We're thrilled you’re enjoying the app and finding the customization options helpful. Our support team is always here to assist, and we appreciate your recommendation! - Kevin & Rivo Team
Feb. 12, 2025
Bryan was incredibly prompt, professional and friendly. Helped me get everything sorted and gave me encouragement to continue following this little dream. Thanks Bryan!
We're so glad to hear our support was prompt, professional, and encouraging. It’s great to know we could help you with your dream—keep going, and we’re always here if you need anything! - Kevin & Rivo Team
Feb. 12, 2025
I'm joining the free program, staff is friendly and helpful via instant chat, great customer service.
We're so happy to hear that our friendly staff and instant chat support helped you. Enjoy the free program, and if you ever need anything, we're always here to assist! - Kevin & Rivo Team
Feb. 11, 2025
App allows you to offer great perks to your clients and help you retain them. I needed few things and Abbie from the support team was extremely helpful.
We're thrilled to hear the app is helping you offer great perks and retain clients. Our support team is always here to assist—glad we could help with everything you needed! - Kevin & Rivo Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more