Rivo: Loyalty Program, Rewards

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, fast response times, and helpful support team members like Arianne, Abbie, and Bryan. Users appreciate the app's features, ease of use, and the ability to customize loyalty programs. On the other hand, negative reviews mention issues with the app's user-friendliness, glitches, and lack of effective support for non-developers. Some users experienced billing problems and communication issues, leading to frustration and a lack of trust in the app's reliability. Overall, the app seems to have potential but needs improvement in certain areas to provide a better user experience.