Rivo: Loyalty Program, Rewards

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer service provided by the app's support team. Customers appreciate the prompt responses, helpful explanations, and dedication to finding effective solutions. The app is also commended for its features and ease of setup, with users mentioning the intuitive software and the availability of important features even on the basic plan. However, on the negative side, some users have faced challenges with the app's functionality, such as crashing websites, glitchy features, and lack of user-friendliness. There are also complaints about slow or unresponsive customer support, billing issues, and difficulties in onboarding and setup.