Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,411
chart
#429
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
12%
-
Less than a month
20%
-
Less than a year
48%
-
More than a year
17%
Reviews Summary
The reviews for the Rivo Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and helpful features. Many users highlighted the quick and efficient assistance they received from customer support representatives like Pete, Bryan, Abbie, Paul, and Arianne. The app was commended for its user-friendly interface, customization options, and the ability to set up loyalty programs easily. Users also appreciated the responsiveness of the support team and their willingness to go above and beyond to assist with any queries or issues. However, there were a few negative comments regarding the pricing of the app, with some users finding it expensive for their needs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
Amazing experience working with Abby, she help me setting up my app, and I’m very pleased. Thank you
Dec. 19, 2024
Bryan from Rivo support was very helpful with making sure that the app fits with our website's functionality.
Dec. 19, 2024
I’m still learning how to use the Rivo platform, but I want to highlight the excellent customer service I received from Arianne. She was incredibly helpful, patient, and attentive to my questions. Her support made the process much smoother and more enjoyable. Thank you, Arianne!
Dec. 19, 2024
Good support. Arianne you are great!
Thanks for the kind words! We're happy to hear you had a great experience with our support. We're here if you need anything else! - Kevin & Rivo Team
Dec. 18, 2024
First time looking into reward programs & I landed with Jel from the Rivo Team - 5/5 STARS. Super helpful, very friendly and she knew what she was talking about! She alleviated all of my doubts as well as my concerns and even walked me through the setup. Don't go any further than Rivo, you won't find better service!
Thanks for the amazing review! We're thrilled our support team helped you get set up and addressed all your concerns. We appreciate your 5-star rating and are here whenever you need us! - Kevin & Rivo Team
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