Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,528
chart
#425
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
20%
-
Less than a year
48%
-
More than a year
18%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews regarding its customer support. Users have praised the support team, particularly mentioning individuals like Arianne, Jel, Abbie, and Pete for their exceptional assistance and going above and beyond to resolve issues. Customers appreciate the quick responses, helpful guidance, and friendly approach of the support team. The app itself is also commended for being intuitive, customizable, and offering a wide range of features that enhance the functionality of Shopify stores. However, there are a few negative reviews highlighting issues such as confusion in setting up the app, deceptive sales practices, and concerns about leftover items on the site after uninstalling the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 28, 2025
Very good :)
Happy to hear you’re pleased! We’re committed to your success—let us know how we can support your next steps. Thanks for the positive vibes! - Kevin & Rivo Team
March 27, 2025
So far so good, great support in setting up the app. Bryan has guided me through a lot recently. We haven't yet launched our rewards program but looking forward to it.
Thrilled to hear you're enjoying the setup support! Our team’s here to ensure your rewards program launch is a success—can’t wait to see it live. Thanks for the feedback! - Kevin & Rivo Team
March 27, 2025
Easy to use with great customer support. Thumbs up to Jel for solving my issue quickly. Highly recommended!
Thank you for the great feedback! We're thrilled to hear our support helped resolve your issue quickly. We’re committed to making your experience seamless and appreciate your recommendation! - Kevin & Rivo Team
March 25, 2025
rivo app helps me setup tailor fitted loyalty program for my store it is user friendly and AWESOME support service
Thank you for the great review! We're thrilled to hear that Rivo helped you set up a tailored loyalty program and that our support service impressed you. We're here to help anytime you need! - Kevin & Rivo Team
March 23, 2025
Arianne was awesome. She was so helpful and gave me additional information beyond what I initially reached out for! That's TOP NOTCH service. She was so knowledgeable and prompt.
Thank you so much for the kind words! We're thrilled to hear our support team exceeded your expectations. Providing helpful and knowledgeable service is always our goal. We appreciate your feedback! - Kevin & Rivo Team
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