Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,337
chart
#531
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
20%
-
Less than a year
49%
-
More than a year
17%
Reviews Summary
The reviews for the Rivo Loyalty and Rewards app are overwhelmingly positive, with users praising the user-friendly interface, efficient customer support, and helpful team members like Bryan, Abbie, Arianne, and Paul. Customers appreciate the ease of setup and the app's functionality, especially for small businesses looking to boost customer engagement and loyalty. However, there are some mentions of limitations in the app's flexibility, particularly in terms of customizations in higher-priced plans. Some users also highlighted minor issues with the billing process. Overall, the app seems to be a valuable tool for businesses seeking to implement a rewards program and enhance customer relationships.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 13, 2024
Great experience
Thanks for sharing your great experience! We're glad to hear it. If you need anything, we're here to help! - Kevin & Rivo Team
Nov. 12, 2024
I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!
Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us! - Kevin & Rivo Team
Nov. 12, 2024
Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.
Great to hear that you're off to a good start! Thanks for the kind words. We're here whenever you need us—happy selling! - Kevin & Rivo Team
Nov. 12, 2024
Amazing customer service :) very happy
Thank you! We're thrilled you're happy with our service. 😊 If you need anything else, just let us know! - Kevin & Rivo Team
Nov. 12, 2024
I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.
So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business! - Kevin & Rivo Team
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