Rivo Loyalty Rewards Referrals for Shopify

Rivo Loyalty Rewards Referrals

Rivo: Best Shopify Loyalty App for 2024

Developer

Rating

4.9

feedback

2,322

Reviews

chart

#529

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    20%
  • Less than a year
    49%
  • More than a year
    17%

Reviews Summary

The reviews for the Rivo Loyalty and Rewards app are overwhelmingly positive, with users praising the user-friendly interface, efficient customer support, and helpful team members like Bryan, Abbie, Arianne, and Paul. Customers appreciate the ease of setup and the app's functionality, especially for small businesses looking to boost customer engagement and loyalty. However, there are some mentions of limitations in the app's flexibility, particularly in terms of customizations in higher-priced plans. Some users also highlighted minor issues with the billing process. Overall, the app seems to be a valuable tool for businesses seeking to implement a rewards program and enhance customer relationships.

Highlights

Positive customer service experience and helpful support team members like Bryan, Abbie, Arianne, and Paul
User-friendly interface and easy setup process
App functionality and effectiveness for boosting customer engagement and loyalty
Limitations in flexibility and customizations in higher-priced plans
Minor issues with billing process

Rating Breakdown

  • 5
    96% (2,225 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 11, 2024

Very happy I chose this app. Arianne was great from the moment we started chatting. Very kind and helpful. She helped me realize that I was missing something on my Shopify store and offered a quick remedy. Very grateful for her expertise and assistance. Thank you Arianne!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear about your positive experience with our support team and that we could help enhance your store! Thank you for choosing our app and for your wonderful feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 11, 2024

Awesome app

Using app

--

Total reviews

9

Average rating

4.7

Developer Reply

Glad you're loving the app! Thanks for the great feedback! 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 10, 2024

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

excellent support

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad you're pleased with our support. 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 10, 2024

So far - So good! Support for the initial setup has been fantastic. Paul was extremely helpful and made the process actually enjoyable! Thanks Paul and the team.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that the setup process was smooth and enjoyable, thanks to our support team! Your appreciation means a lot to us. 😊 - Kevin & Rivo Team

All reviews

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