Rivo: Loyalty Program, Rewards

Hi Candi, This is Lea from Rivo! Thank you for taking the time to share your feedback. We're sorry you're not satisfied with your experience with the app. Our loyalty program, like most others on Shopify, counts all orders as part of the billing structure. This is not specific to just our app but is a common standard to keep things transparent and fair. It ensures pricing aligns with the value businesses receive from the app. By tracking all orders, we can monitor customer behaviors, even for those who haven't engaged with the loyalty program yet. This insight can support businesses in refining their marketing and engagement actions. We're continually listening to feedback like yours and striving to improve. We truly hope you'll consider trying Rivo again in the future. If there's anything else we can do for you, please feel free to reach out to me at [email protected]. Best Regards, Lea

Meraviglioso! 🤩 Grazie mille per aver scelto la nostra app! Siamo così entusiasti di far parte della crescita e del successo della tua attività! Se hai bisogno di qualcosa, faccelo sapere. Cordiali saluti, Kevin