Rivo Loyalty & Referrals for Shopify

Rivo Loyalty & Referrals

Rivo: Best Shopify Loyalty App for 2024

Developer
View on App Store

Rating

4.9

feedback

2,082

Reviews

chart

#386

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    19%
  • Less than a year
    51%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the team, with specific mentions of helpful and friendly support representatives such as Abbie, Jel, and Pete. Customers appreciate the quick responses, informative assistance, and willingness of the support team to go above and beyond to solve issues and provide valuable suggestions. The app itself is described as user-friendly, easy to set up, and offering great features at a competitive price point. Many users highlight the positive experience they had with the app's functionality and the outstanding support received.

Highlights

Exceptional customer service and support
User-friendly app with great features
Competitive pricing and value
Responsive and informative support team
Ease of setup and positive user experience

Rating Breakdown

  • 5
    96% (1,994 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 23, 2024

Pete was great. He helped swiftly with what was needed. Hopeful that we maximize using Riva Loyalty.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're happy to help and can't wait to see how you make the most of Rivo Loyalty. Here’s to your success! πŸš€ - Kevin & Rivo Team

5 / 5 Share

July 22, 2024

Rivo is very helpful for new Shopify Stores to grow quick! Don't Hesitate and Download it! Their Customer service is also Excellent!

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear Rivo is helping your Shopify store grow. Our team is here to support you anytime. Happy selling! 🌟 - Kevin & Rivo Team

5 / 5 Share

July 22, 2024

great support from Paul for newbies like me.

Store

JPHA

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help! - Kevin & Rivo Team

5 / 5 Share

July 21, 2024

Best service in a while Arianne needs a pay rise so kind and friendly and got everything sorted on my account thank you

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your feedback means the world to our support team! - Kevin & Rivo Team

5 / 5 Share

July 20, 2024

After weighing up lots of programs we tried Rivo and were not disappointed. The flexible pricing structure is great and for the price included all the features we were looking for regardless of plan. Support team is fantastic and shout out to Abbie and Pete who helped us set up our landing pages and customise it to what we wanted for free! We were up and running in less than 24 hours. Highly recommend!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled Rivo met your needs and that you're loving the flexible pricing! A big thanks for the shoutout to our support team. We appreciate your recommendation and are here anytime you need us! 😊 - Kevin & Rivo Team

All reviews

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