Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,362
chart
#591
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
27%
-
Less than a month
28%
-
Less than a year
30%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use, excellent customer service, quick response times, and helpful support team members like Arianne and Abbie. Users appreciate the app's features and customization options, as well as the affordability and reliability of the service. On the other hand, negative feedback revolves around issues such as frequent crashes, difficulties in contacting support, lack of responsiveness in resolving technical issues, and problems with billing and refunds. Some users also mentioned limitations in functionality for Shopify Plus members and challenges with syncing past data.
Highlights
Review RSS Feed
All reviews
April 15, 2026
still finding the app useful, works flawless. and whenever we need assitance, support team is there, thanks Arianne and others.
April 1, 2026
March 31, 2026
Friendly and responsive Customer support team
Thanks so much! We’re glad you found our support friendly and responsive—always here to help whenever you need us! - Kevin & Rivo Team
March 27, 2026
fault and errors on every click, the page cannot be saved if making any changes, loading forever.
March 24, 2026
Easy to use and the customer service has been very helpful! Arianne has been very patient and understanding with everything!
So glad to hear that! Thanks for the kind words—happy we could help and always here if you need anything! - Kevin & Rivo Team
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