Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,251
chart
#678
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
20%
-
Less than a year
50%
-
More than a year
17%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the app's functionality and the exceptional customer support provided by the team members such as Abbie, Pete, Arianne, Paul, and Bryan. Users appreciate the ease of use, the effectiveness of the loyalty and rewards features, and the prompt assistance received when setting up and using the app. The support team is highlighted for being knowledgeable, responsive, and going above and beyond to help users succeed with their loyalty programs. However, there were a few mentions of minor issues like visual design challenges and upselling attempts that some users found slightly annoying.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 10, 2024
Abbie provided amazing customer service as we were onboarding! We haven't used the app in depth yet, but the onboarding was via a well thought out workflow and we appreciate a nice design.
Oct. 10, 2024
I really like this plugin. The customer service team responds to messages very promptly and enthusiastically. Any problems can be solved immediately.
Oct. 10, 2024
She was great to speak to, friendly and resolved my issues in a matter of minutes! KEep up the great work
Thanks for the awesome review! We're so glad we could help you quickly and made the experience friendly. We’ll keep up the great work! 😊 - Kevin & Rivo Team
Oct. 9, 2024
Abbie was fast, friendly and went the extra mile. You don’t see that often in service support. Thank you!
Thank you for the kind words! We're so happy to hear our team could go the extra mile for you. 😊 - Kevin & Rivo Team
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