All reviews

Rating Breakdown

  • 5
    96% (2,108 ratings)
  • 4
    3% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2024

Amazing customer service and very intuitive!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your amazing review! We're thrilled you find our service intuitive and helpful. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 16, 2024

Tried some of the most reviewed options for the category, Rivo is the most capable. And not only that customer service team is lovely!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Rivo! We're thrilled you found it the most capable option and enjoyed our lovely customer service team. Your support means a lot to us! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 16, 2024

I've just started using the Rivo: Loyalty and Referrals app, and it's been a fantastic experience so far! The app is super easy to set up, even for someone like me who's not a tech wizard. It offers many great features for creating a loyalty and referral program, which I'm still testing out. A special shoutout to Arianne, who provided exceptional support. She was quick to respond, super friendly, and made the setup process a breeze. Customer service like this makes all the difference! Looking forward to fully exploring the app's potential, but so far, it's been a great addition to my Shopify store. Highly recommend!

Store

Whlsome

Using app

--

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the glowing review and recommendation! We're thrilled to hear you're enjoying the Rivo app and had a great experience with our support team. Excited for you to explore all its features! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 15, 2024

Helpful and quick to respond!

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad to be quick and helpful. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 15, 2024

Amazing features and service from the Rivo team. I've tried so many loyalty apps but this is probably the best one in terms of features, pricing, customisations, everything. The support team, Pete, Paul, Arianne, have been superb.

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled to hear Rivo stands out to you in features and support. We're here to keep making your experience the best! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 14, 2024

Pete was so helpful! I am legally blind so there are some things u really struggle with when it comes to using my website. Pete hopped on and helped me so much!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so glad we could assist and make things easier for you. Here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 14, 2024

Bryan and Rivo are awesome. Can't wait to start implementing all these great features for rewards and referrals in my store.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the enthusiasm! We can't wait to see how you leverage all the great features in your store. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 14, 2024

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

great support just to get started... We are excited to be working with Rivo and even more excited with the customer support! Abbie quickly and clearly answered our questions.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thrilled to have you on board and excited to hear our support team could assist you so well! We're here whenever you need us. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 12, 2024

Abbie was super helpful! Having some trouble with visual design issues on the app but I luckily know enough CSS to get around them, thanks for the great loyalty app!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad you found our support helpful and are enjoying the app. If you need any more help with design tweaks, just let us know! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 12, 2024

Customer service is top notch, even for a free account.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're committed to excellent service for all accounts, paid or free. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 12, 2024

That's a really excellent loyalty system. Good customer service and easy to use!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're thrilled you're enjoying our loyalty system and customer service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 12, 2024

Great as usual

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to keep providing great service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 11, 2024

Arianne was fast and super helpful! Excited to see this app go to work. Thanks!

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you found our support helpful and fast! Excited for you to see the app in action. Thanks! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 11, 2024

Friendly service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you enjoyed our friendly service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 11, 2024

Great experience! We just started to use this app and feels really good as of now!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad to hear it's going well as you start using our app. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 11, 2024

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Just installed it and the customer service rep Abbie was super helpful in guiding us through the set up & giving great value adds. Already loving it!

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic to hear you're off to a great start! Thanks for sharing your experience. We're here to help anytime you need. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 10, 2024

Precise and fast service

Store

BONEFLY

Using app

1 day

Total reviews

12

Average rating

5.0

Developer Reply

Thank you! We're glad you found our service precise and fast. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 9, 2024

Der Support ist herausragend! Die App ist sehr selbsterklärend und gut durchdacht. Wir müssen sie noch vollständig integrieren, bin mir aber sicher, dass sie uns hilft Neukunden zu gewinnen. Mich stört nur, dass die Übersetzungen in Deutsch fehlen.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für das tolle Feedback! Wir freuen uns, dass Sie die App bisher hilfreich finden. Wir freuen uns über den Hinweis zu den Übersetzungen und werden ihn bei zukünftigen Updates berücksichtigen! 😊 - Kevin & Rivo Team