Rivo: Loyalty Program, Rewards

We've been enjoying Rivo and it's been a great tool for engaging and retaining customers. I did have a few issues with customer support initially, but the team reached out directly, addressed my concerns, and made everything right. I really appreciate their responsiveness and willingness to resolve the situation.

Keveny was super patient and helped us resolved a few complicated issues really fast. The overall experience with the Rivo team has been really amazing so far.

Keveny was able to assist me with an issue regarding my "guest" customers, explaining why some were not in the tier of membership and others were. They were prompt in answering questions and replying to my outreach. Thanks!!

Pete assisted to answer my questions on the birthday point benefits. Great help and clarifications

great app!!!

Support is quick and they do a good job answering questions and problem solving.

Responsive and profesional support. Thank you for your help!

Really great customer support experience overall. The team was responsive, helpful, and willing to take the time to clarify my questions around plan features and setup. Abbie in particular was very kind, professional, and solution-oriented throughout the conversation. I appreciated how thoughtful and understanding she was while helping me navigate everything. Definitely left feeling supported as a customer!

I'm just about to switch to Rivo, and a question came up this morning. I hopped onto chat and, with Abbie's help, had my answer in a few minutes. She was friendly, knowledgeable, and very helpful. Great to get answers so easily!

"Excellent app and outstanding support! I was stuck with a saving issue in my admin panel for over a day, and Keveny jumped into the chat and fixed the backend perfectly. He was professional, fast, and very helpful. 5 stars for Keveny and the Rivo team!"

helpful response

Very happy with Rivo! The setup process was simple, and the team was extremely helpful with getting everything configured correctly. The app is easy to navigate and integrates smoothly with our store. Support has been quick, professional, and very responsive throughout the setup process.

Great app! Arianne is a phenomenal customer service agent and went above & beyond for taking care of our store. 100% recommend, and if you get to chat with Arianne, you're in great hands.

I got so much help immediately, in addition to other recommendations, once I began the process to integrate Rivo to my boutique. Arianne was extremely helpful!

Great customer service and super easy to set up! Highly recommend if you would like to reward your customers.

Thanks Abbie!