All reviews

Rating Breakdown

  • 5
    96% (2,251 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2024

The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad we could help set up your page. Appreciate the recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 19, 2024

Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 19, 2024

Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 17, 2024

Very helpful support.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear that! Thanks for letting us know. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 16, 2024

I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled you had a great experience with Rivo and our support team! Thanks for recommending us—it means a lot. We're here to help anytime! - Kevin & Rivo Team

5 / 5 Share

Nov. 15, 2024

Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation! - Kevin & Rivo Team

5 / 5 Share

Nov. 15, 2024

I haven't implemented the app yet but so far the support from Dan has been quick and friendly.

Using app

About 23 hours

Total reviews

4

Average rating

4.8

Developer Reply

We're glad you're already having a positive experience with our support. We're here to help whenever you're ready to implement the app! - Kevin & Rivo Team

5 / 5 Share

Nov. 14, 2024

very good support from Bryan and Abbie

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the compliment! We're glad you experienced great support. - Kevin & Rivo Team

5 / 5 Share

Nov. 14, 2024

Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work.

Using app

13 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the awesome review and for choosing Rivo for your second store! We’re thrilled to hear you love our app and appreciate your support. We’ll keep up the good work! - Kevin & Rivo Team

5 / 5 Share

Nov. 13, 2024

Store

ViveLab

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great.

Store

Atlan

Using app

About 17 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the positive feedback! We're glad you're enjoying the features and design of our app. If you have any questions or need further assistance, we're just a message away! - Kevin & Rivo Team

5 / 5 Share

Nov. 13, 2024

Great experience

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your great experience! We're glad to hear it. If you need anything, we're here to help! - Kevin & Rivo Team

5 / 5 Share

Nov. 12, 2024

I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!

Store

JDPDC

Using app

17 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us! - Kevin & Rivo Team

5 / 5 Share

Nov. 12, 2024

Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear that you're off to a good start! Thanks for the kind words. We're here whenever you need us—happy selling! - Kevin & Rivo Team

5 / 5 Share

Nov. 12, 2024

Amazing customer service :) very happy

Store

2LoveMy

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're thrilled you're happy with our service. 😊 If you need anything else, just let us know! - Kevin & Rivo Team

5 / 5 Share

Nov. 12, 2024

I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.

Using app

19 days

Total reviews

11

Average rating

5.0

Developer Reply

So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business! - Kevin & Rivo Team

5 / 5 Share

Nov. 12, 2024

Arriane was really helpful, helped us set up everything up with ease !

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear the setup went smoothly with our help! Thanks for sharing your positive experience. 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 12, 2024

One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful! She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 12, 2024

Rivo got some really cool features that make it easy to start a loyalty program. I especially like that there's no limit on how many customers can join or how many emails you can send. Plus, their support is amazing. IsJel helped me out so much, and she was super patient while she got everything set up for me.

Using app

34 minutes

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled you're enjoying the features of Rivo and the flexibility it offers for your loyalty program! Thanks for the fantastic feedback on our support team. 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 12, 2024

Just had help to remove the branding from Dan who was extremely helpful and went above and beyond to inform me of different things. Really impressed.

Using app

About 24 hours

Total reviews

4

Average rating

4.8

Developer Reply

We're so pleased to hear about your impressive experience with our support team! Thank you for sharing your feedback. 😊 - Kevin & Rivo Team