Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,358
Reviews
Chart
#381
Shopify

All reviews

5 / 5 Share
Feb. 3, 2025

Abbie went above and beyond helping me with getting all set up for my Shopify store. She not only solved my problem but gave me tips on how to improve my stores appearance and function.

Store Using app Total reviews Average rating
Aperio Athletics About 1 month 1 5.0
Developer Reply

We're thrilled to hear that our support went above and beyond to help set up your store and provide useful tips. We’re always here to help as you continue improving your store! - Kevin & Rivo Team

5 / 5 Share
Feb. 3, 2025

Steeds snelle en vriendelijke klantenservice! Altijd goede hulpè

Store Using app Total reviews Average rating
Houten Onderwijsmateriaal Over 3 years 7 4.1
Developer Reply

Bedankt voor de vriendelijke woorden! We zijn zo blij om te horen dat u een snelle en vriendelijke service heeft gehad. We zijn er altijd om u te helpen wanneer u ons nodig heeft! - Kevin & Rivo Team

5 / 5 Share
Feb. 2, 2025

Pete did a great job and fast very satisfactory

Store Using app Total reviews Average rating
Ixya US 7 days 2 5.0
Developer Reply

Thank you for the awesome feedback! We’re thrilled to hear everything was handled quickly and to your satisfaction. We're always here to help whenever you need us! - Kevin & Rivo Team

5 / 5 Share
Jan. 31, 2025

I recently integrated the Rivo App on my Shopify store and couldn't be happier with the experience. The app itself is incredibly intuitive and offers a wide range of features that have significantly enhanced my store's functionality. From collecting customer reviews to establishing a loyalty programme, Rivo has proven to be an invaluable tool for boosting both sales and customer engagement. What truly stood out was the exceptional support I received from Jel during the setup process. Jel was incredibly knowledgeable and patient, guiding me through each step with clear instructions and helpful tips. Any questions I had were swiftly addressed, ensuring a smooth and hassle-free integration. The customisation options provided by the app allowed me to tailor it perfectly to match my brand's aesthetic, which was a major plus. Additionally, the automated features have saved me a great deal of time, allowing me to focus on other aspects of running my business. Overall, I highly recommend the Rivo App to any Shopify store owner looking to enhance their customer interaction and streamline operations. The combination of a powerful app and top-notch customer support from Jel makes it a fantastic choice!

Store Using app Total reviews Average rating
Life’s Better Ltd About 17 hours 8 5.0
Developer Reply

Thank you for the thoughtful review! We’re thrilled Rivo has enhanced your store’s functionality and helped you streamline operations. We believe in delivering a seamless experience with top-tier support, and your feedback confirms we’re on the right track. We’re always here to help as you continue to grow! - Kevin & Rivo Team

5 / 5 Share
Jan. 30, 2025

I have been super impressed with Rivo. I have tried all of the regulars out there after being in business for 17 years. Rivo has had the easiest integration, easiest team to work with and no hidden fees or bogus ways to upcharge you. It's straightforward, stable and it just works- which has actually been super hard to find. The UI for the store owner is easy and their support is super responsive

Store Using app Total reviews Average rating
Darn Good Yarn 7 months 11 3.4
Developer Reply

Fantastic! We're thrilled that Rivo has made such a positive impact on your business. Our goal is to keep things simple, reliable, and transparent, so it's great to know that’s resonating with you. We’re always here to help – don’t hesitate to reach out! - Kevin & Rivo Team

5 / 5 Share
Jan. 30, 2025

Great App, Bryan was very helpful and sorted my issue very quickly

Store Using app Total reviews Average rating
The Toy Scavenger Ltd 7 months 2 5.0
Developer Reply

Thank you for the awesome review! We're glad the app helped and that our support resolved your issue quickly. Don’t hesitate to reach out if you need anything else – we’re here for you! - Kevin & Rivo Team

5 / 5 Share
Jan. 29, 2025

I really appreciated the application which was very useful on my store, moreover when I had a problem the customer support was very responsive and fast. I especially thank Bryan who helped me a lot and even advised me.

Store Using app Total reviews Average rating
Amae Pure Beauty About 2 hours 2 5.0
Developer Reply

Thank you for the wonderful feedback! We're so glad the app has been useful for your store. We’re also thrilled to hear that our support was responsive and helpful. We appreciate your kind words – we’re always here to help! - Kevin & Rivo Team

5 / 5 Share
Jan. 28, 2025

Arianne was very helpful and she could help me with what I was hoping to do, great customer service

Store Using app Total reviews Average rating
Zara-Craft 18 days 7 5.0
Developer Reply

Thanks so much for the kind words! We’re thrilled our team could help you achieve what you were hoping for. Don’t hesitate to reach out if you need anything else – we’re here for you! - Kevin & Rivo Team

5 / 5 Share
Jan. 27, 2025

très bonne application et super service client ils m'ont bien aidé, merci je recommande vivement

Store Using app Total reviews Average rating
California Kush About 1 hour 6 5.0
Developer Reply

Merci pour vos excellents commentaires ! Nous sommes ravis que notre soutien ait pu vous aider. Nous apprécions vraiment votre recommandation et sommes là chaque fois que vous avez besoin de nous ! - Kevin et l'équipe Rivo

5 / 5 Share
Jan. 27, 2025

Abbie helped me to remove the ‚Powered by Rivo‘ branding and was sooo nice. The customer support is the best I ever had in my life. I just stared using the app so can not tell much about it yet but the support is the best.

Store Using app Total reviews Average rating
Emiclio 38 minutes 1 5.0
Developer Reply

Thanks so much for your kind words! We're thrilled to hear you had a great support experience. Feel free to reach out anytime – we're here to help as you explore all the app has to offer! - Kevin & Rivo Team

5 / 5 Share
Jan. 26, 2025

Amazing customer support, Arianne solved my issue in a few minutes with the friendliest attitude.

Store Using app Total reviews Average rating
Urban Pal 2 months 1 5.0
Developer Reply

Thank you for the amazing feedback! We're so happy to hear that our support was quick and friendly. If you need anything else, we're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share
Jan. 25, 2025

My Live Chat with Pete was SUPER helpful. Thank you Pete!

Store Using app Total reviews Average rating
Abigail Collins About 1 hour 3 5.0
Developer Reply

You're very welcome! We're so glad to hear the live chat was super helpful. If you need anything else, we're here for you! 😊 - Kevin & Rivo Team

5 / 5 Share
Jan. 24, 2025

I have not turned it on just yet, but I did a lot of research on Loyalty apps and this one has the features I need plus it has a good price tag and great reviews. I will know more when I get running on it when the site it ready.

Store Using app Total reviews Average rating
Developer Reply

Thanks for sharing! We're happy to hear that the app meets your needs so far. Once you get everything set up, feel free to reach out if you need any help— we’re here to support you! 😊 - Kevin & Rivo Team

5 / 5 Share
Jan. 24, 2025

Store Using app Total reviews Average rating
Upper Canada Stretchers About 2 hours 3 5.0
5 / 5 Share
Jan. 24, 2025

Jel was lovely to talk too, very helpful and helped me completed what I asked

Store Using app Total reviews Average rating
Savanna Paws 8 days 3 5.0
Developer Reply

Thanks for the great feedback! We're so glad you had a positive experience. If you need anything else, we're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share
Jan. 21, 2025

I just want to say a big THANK YOU to Abbie, she is a star! She helped me very quickly, in a professional and friendly at the same time manner, and made me feel a valued customer! Once again THANK YOU Abbie!

Store Using app Total reviews Average rating
My Barista Coffee 8 days 2 5.0
Developer Reply

Thank you for the wonderful feedback! We're so glad to hear you had such a positive experience. We truly appreciate your kind words, and we're always here if you need anything else! 😊 - Kevin & Rivo Team

5 / 5 Share
Jan. 21, 2025

Absolutely brilliant, fixed my problem in seconds! thank you

Store Using app Total reviews Average rating
Dalia's 1 day 4 5.0
Developer Reply

Thank you for the fantastic review! We're so glad we could fix your issue quickly. If you need anything else, we're here to help! 😊 - Kevin & Rivo Team

5 / 5 Share
Jan. 21, 2025

Brian helped me resolve my problem under 5minutes and even helped me on a future question I didn't ask yet. Thank you so much !

Store Using app Total reviews Average rating
Solyluna Macrame 5 days 1 5.0
Developer Reply

That's awesome to hear! We're glad the support was quick and helpful. If you need anything else, just let us know! 😊 - Kevin & Rivo Team

5 / 5 Share
Jan. 20, 2025

Jel has been amazing!! The quickest customer service eveeeeer <3 Thank you so much guys!!!

Store Using app Total reviews Average rating
TEN GRAND® 8 days 2 5.0
Developer Reply

Thank you for the fantastic review! We're thrilled that our customer service was the quickest ever. If you need anything else, we're always here to help! 😊❤️ - Kevin & Rivo Team

5 / 5 Share
Jan. 19, 2025

Jel was incredibly helpful and right away made me feel that she wanted to help me and my business. Not only did she help me with what I was inquiring about but she also went above and beyond and offered a suggestion that would help my business. Thank you, Jel and Rivo Team!

Store Using app Total reviews Average rating
Developer Reply

Thank you for the amazing feedback! We're so glad to hear that our team went above and beyond to help you and your business. If you need anything else, we're always here for you! 😊 - Kevin & Rivo Team

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