Rivo: Loyalty Program, Rewards

Dec. 22, 2024

Arianne was really helpful and kind! Very good experience interacting with her. She pointed me to the right knowledge articles and even offered up additional design tips that I didn't ask for but are very useful and that I will implement! Thank you Arianne :)

Dec. 19, 2024

Amazing experience working with Abby, she help me setting up my app, and I’m very pleased. Thank you

Dec. 19, 2024

Bryan from Rivo support was very helpful with making sure that the app fits with our website's functionality.

Dec. 19, 2024

I’m still learning how to use the Rivo platform, but I want to highlight the excellent customer service I received from Arianne. She was incredibly helpful, patient, and attentive to my questions. Her support made the process much smoother and more enjoyable. Thank you, Arianne!

Dec. 19, 2024

Good support. Arianne you are great!

Dec. 18, 2024

First time looking into reward programs & I landed with Jel from the Rivo Team - 5/5 STARS. Super helpful, very friendly and she knew what she was talking about! She alleviated all of my doubts as well as my concerns and even walked me through the setup. Don't go any further than Rivo, you won't find better service!

Dec. 18, 2024

For starting out, the available settings and setup is just right! Paul helped me with the removal of branding and assisted on tips for beginners. Our chat totally slayed and was speedy as heck. I'm inspired to explore the possibilities of the app and grow the use of it alongside my business!

Dec. 18, 2024

Working with Pete at Rivo Loyalty Rewards Referrals was an absolute pleasure! His expertise and professionalism are truly unmatched. Not only did he take care of exactly what I needed, but he went above and beyond to ensure everything was perfect—and he did it all in less than 30 seconds! Pete made the entire process seamless, and his attention to detail and commitment to exceptional service left a lasting impression. I highly recommend working with Pete and the Rivo team for anyone seeking top-tier support and outstanding results. Thank you, Pete, for your incredible work!

Dec. 17, 2024

Bryan a été d’une grande aide pour résoudre mon problème. Je le remercie pour son aide précieuse et sa patience tout au long du processus. Le support a été réactif et professionnel. Je recommande vivement !

Dec. 16, 2024

This is my first time trying an app like this, and Rivo looks fantastic and simple to use! I can say without a doubt that they have great support, very attentive and quick. Abbie was always available to help me and even gave me some advice. I look forward to expanding my store and thriving together with Rivo!

Dec. 15, 2024

Dec. 14, 2024

I just downloaded Rivo to set up a loyalty program for my website. I chatted with Pete about a question I had about customization and he was so helpful, immediately sending a breakdown on how to do it step by step and also had amazing suggestions for how to change icons for things I didn't even know I could change on Shopify! Super grateful for Pete and his immediate responses and all the help!

Dec. 13, 2024

New with this app, but the usage is fantastic.

Dec. 12, 2024

Großartige Funktionen die wirklich Mehrwert liefern. Support ist außerdem sehr schnell und angenehmen im Umgang. Kann ich so nur weiter empfehlen!

Dec. 11, 2024

The support I received from Jel was fast, clear, and resolved my issue. She also went above and beyond to make sure that a couple other matters she noticed were addressed as well - which she did NOT have to do. She made it very easy for me to find what I needed and was SO FAST! I have had such great experiences with the support crew at Rivo and can't say enough good things about their promptness and competence.

Dec. 11, 2024

great and easy App, very friendly team.. Jel is a star ... she helped us a lot :)

Oct. 21, 2025

I submitted a query about finding customers while using the app as it was not doing this via the customer email. Abbie replied within a short period of time giving me an alternative option to search via customer name which solved the problem.

Dec. 8, 2024

I have just installed the app, set-up was pretty easy. I opted to ask for the branding to be removed. Pete was the one that responded in the chat and he was very pleasant, sent me articles to get me started. I look forward to learning how to use this app successfully!

Dec. 8, 2024

Jel was very helpful in helping me set up Rivo, I've had a look and rivo is probably the best loyalty app out there. Appreciate the quick responses in helping me set up when I ran in to issues

Dec. 7, 2024

I've had nothing but stellar service since purchasing Rivo. The app is incredible but the customer service is Stellar! Pete handled my issue extremely fast, was polite and overall a pleasure to work with. He suggested things that will help my page as well. Thank you so much! I highly recommend this app!