All reviews

Rating Breakdown

  • 5
    96% (2,225 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

July 31, 2024

amazing app, amazing customer service. very quick responses. Love it.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the kind words! We're so glad you love the app and our quick service. We appreciate your support and are here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

July 31, 2024

Store

LAVA

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

Can we take a minute to appreciate Jel and the customer service team? THEY ARE INCREDIBLE. I've never seen such dedicated, quick, polite and extra customer service in my entire life. I went in to just ask a question and they legit gave me free stuff on my plan. Where would you get that? I can't actually express my gratitude. I won't even talk about the app much. It is beyond useful if you want to stand out and build a community and their UI makes it so much easy to set up everything. Totally recommended from me.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for your amazing review! We’re thrilled to hear you had such a positive experience with our team. Enjoy the perks, and we’re here whenever you need us! - Kevin & Rivo Team

5 / 5 Share

July 29, 2024

The app is amazing. You can get overwhelmed with all the different features, but the support team is ready to help you very quickly so you don't have to wait at all!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you love the app! We're always here to help with any questions about the features. Thanks for the shoutout! 😊 - Kevin & Rivo Team

5 / 5 Share

July 29, 2024

Great. Always so helpful when I have a question

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're always here to help if you have any more questions. 😊 - Kevin & Rivo Team

5 / 5 Share

July 29, 2024

Nice app

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you like the app. 😊 - Kevin & Rivo Team

5 / 5 Share

July 28, 2024

Super service client ! Abbie a su m'aiguiller et même me donner des conseils sur mon site internet. J'ai beaucoup apprécié ! Merci !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Heureux de pouvoir vous aider ! Merci pour le message ; nous sommes heureux d'avoir pu vous aider avec votre site Web. 😊 - Kevin et l'équipe Rivo

5 / 5 Share

July 28, 2024

Support is great!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear you had a great experience with our support team. 😊 - Kevin & Rivo Team

5 / 5 Share

July 27, 2024

Great app! The support is excellent! Tried different loyalty apps before, but this is definitely by far the most flexible one and most likely suitable for many different kinds of loyalty programs.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled our app meets your loyalty program needs so well. Here to support you anytime! - Kevin & Rivo Team

5 / 5 Share

July 26, 2024

Customer service is the best. If you have any request they make sure you are taken care of.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're here to make sure you're always taken care of. 😊 - Kevin & Rivo Team

5 / 5 Share

July 26, 2024

Store

Vetmacy

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

The app works perfectly and the support team is excellent, especially Arianne, thank you very much

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We're so happy to hear you're pleased with the app and our support team. 😊 - Kevin & Rivo Team

5 / 5 Share

July 25, 2024

The customer service is super nice (Arianne) was who I had she was amazing with helping me figure out all my questions and gave me step by step so I knew how even if she did it for me. They are quick to respond and very informative on there site. Look forward to working with them again!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're glad we could help and make things clear for you. Can't wait to work with you again! - Kevin & Rivo Team

5 / 5 Share

July 25, 2024

The support is amazing. Very helpful. Can't wait to launch and test everything completely out!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck! - Kevin & Rivo Team

5 / 5 Share

July 23, 2024

Pete was great. He helped swiftly with what was needed. Hopeful that we maximize using Riva Loyalty.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're happy to help and can't wait to see how you make the most of Rivo Loyalty. Here’s to your success! 🚀 - Kevin & Rivo Team

5 / 5 Share

July 22, 2024

Rivo is very helpful for new Shopify Stores to grow quick! Don't Hesitate and Download it! Their Customer service is also Excellent!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear Rivo is helping your Shopify store grow. Our team is here to support you anytime. Happy selling! 🌟 - Kevin & Rivo Team

5 / 5 Share

July 22, 2024

great support from Paul for newbies like me.

Store

JPHA

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help! - Kevin & Rivo Team

5 / 5 Share

July 21, 2024

Best service in a while Arianne needs a pay rise so kind and friendly and got everything sorted on my account thank you

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your feedback means the world to our support team! - Kevin & Rivo Team

5 / 5 Share

July 20, 2024

After weighing up lots of programs we tried Rivo and were not disappointed. The flexible pricing structure is great and for the price included all the features we were looking for regardless of plan. Support team is fantastic and shout out to Abbie and Pete who helped us set up our landing pages and customise it to what we wanted for free! We were up and running in less than 24 hours. Highly recommend!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled Rivo met your needs and that you're loving the flexible pricing! A big thanks for the shoutout to our support team. We appreciate your recommendation and are here anytime you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

great customer service ! helps out heaps with questions and fast service all round.

Store

XEXYMIX

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you're happy with our service! Thanks for the kind words about our speed and helpfulness. Here whenever you need us! 😊 - Kevin & Rivo Team