All reviews

Rating Breakdown

  • 5
    95% (1,330 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 96% (1,353)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2024

Amazing Support with Bryan. Fast and supportive!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled to hear you had an amazing experience. Always happy to help! ๐Ÿš€๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

Dec. 2, 2024

Rivo's interface for setting up the specific points and referral programs was clean and pleasant to work with. I had some queries, and Paul from Rivo got back to me quickly. He was an excellent help

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled you enjoyed Rivo's interface and had a great experience with our quick and helpful support. Always here to make things easier for you! ๐Ÿ˜Š๐ŸŽ‰ - Kevin & Rivo Team

5 / 5 Share

Dec. 1, 2024

Absolutely fantastic experience with this app! Super easy to use and very intuitive. A special shoutout to Paul for the amazing supportโ€”kind, helpful, and quick to respond. Highly recommend this app to anyone.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the glowing feedback! We're thrilled you're loving the app and had such a fantastic experience with our support team. Your recommendation means the world to us! ๐Ÿ˜Š๐ŸŽ‰ - Kevin & Rivo Team

5 / 5 Share

Nov. 30, 2024

Great app with reasonable pricing, a lot of customization and great customer support

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled you're enjoying the app's customization, pricing, and support. Let us know if you need anythingโ€”always here to help! ๐Ÿ˜Š๐ŸŽ‰ Kevin & Rivo Team

5 / 5 Share

Nov. 29, 2024

Would definitely recommend Rivo above all others, their support is exemplary and nothing short of first class.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the amazing feedback! We're thrilled to hear you love Rivo and our support team. Always here to provide top-notch service! ๐Ÿ˜Š๐ŸŽ‰ Kevin & Rivo Team

5 / 5 Share

March 20, 2025

Support is great, app works well! Arianne was super helpful to support on fixing the site not showing.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you're enjoying the app and had a great experience with our support team. Always here to help! ๐Ÿ˜Š Kevin & Rivo Team

5 / 5 Share

Nov. 28, 2024

Quick a easy support from Pete. Great app with a lot of potential.

Store

VALERO

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad you had a quick and easy support experience. Excited for you to unlock the app's full potential! ๐Ÿš€๐Ÿ˜Š Kevin & Rivo Team

5 / 5 Share

May 30, 2025

Arianne was amazing! So kind, helpful and patient. She is very knowledgeable and really saved the day with the help she gave meโ€ฆand Iโ€™m not very techy so her help was very much appreciated.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad we could help and make things easier for you. Techy or not, we've got your back anytime! ๐Ÿ˜Š Kevin & Rivo Team

5 / 5 Share

Nov. 26, 2024

Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing! We're so glad Rivo stood out for you and that our support team could make things easier. Best of luck with your launchโ€”we're here whenever you need us! ๐Ÿš€ Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

So far, so good. Pete was very helpful and respectful.

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

That's great to hear! We're glad you've had a positive experience so far. Thanks for the feedback! ๐Ÿ˜Š Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

Abbie was amazing! Very thoughtful, fast, and efficient! Highly recommend

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the high recommendation! We're thrilled to hear you found our support thoughtful and efficient. ๐Ÿ˜Š Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

Pete was super helpful, answered super quickly. Thank you a lot!!!

Using app

About 19 hours

Total reviews

5

Average rating

5.0

Developer Reply

You're welcome! We're thrilled to hear you received quick and helpful responses. Thanks for letting us know! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

Nice customer service to get the app started

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

That's great to hear! We're glad our customer service could help get you started smoothly. ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

Nov. 23, 2024

ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We're glad our support made things easy and comfortable for you. Thanks for sharing your positive experience! - Kevin & Rivo Team

5 / 5 Share

Nov. 21, 2024

Paul was very helpful! Amazing app!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad you found our support helpful and are enjoying the app! - Kevin & Rivo Team

5 / 5 Share

Nov. 21, 2024

Great!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share

Nov. 21, 2024

Bryan was very helpful and informative!

Store

Sojourn

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We're glad our support team could assist you effectively. Thanks for your feedback! - Kevin & Rivo Team

5 / 5 Share

Dec. 31, 2024

I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us! - Kevin & Rivo Team

5 / 5 Share

Nov. 19, 2024

The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad we could help set up your page. Appreciate the recommendation! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

Nov. 19, 2024

Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!

Using app

About 18 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! ๐Ÿ˜Š - Kevin & Rivo Team