Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#997
All reviews
Review RSS Feed
Nov. 25, 2024
Pete was super helpful, answered super quickly. Thank you a lot!!!
You're welcome! We're thrilled to hear you received quick and helpful responses. Thanks for letting us know! 😊 - Kevin & Rivo Team
Nov. 25, 2024
Nice customer service to get the app started
That's great to hear! We're glad our customer service could help get you started smoothly. 😊 - Kevin & Rivo Team
Nov. 23, 2024
ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing
Wonderful! We're glad our support made things easy and comfortable for you. Thanks for sharing your positive experience! - Kevin & Rivo Team
Nov. 21, 2024
Paul was very helpful! Amazing app!
Using app
9 months
Total reviews
2
Average rating
5.0
Thanks for the awesome feedback! We're glad you found our support helpful and are enjoying the app! - Kevin & Rivo Team
Nov. 21, 2024
Great!
Awesome! Thanks for the great review! - Kevin & Rivo Team
Nov. 21, 2024
Bryan was very helpful and informative!
Wonderful! We're glad our support team could assist you effectively. Thanks for your feedback! - Kevin & Rivo Team
Dec. 31, 2024
I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!
We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us! - Kevin & Rivo Team
Nov. 19, 2024
The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend
Thanks for the great review! We're glad we could help set up your page. Appreciate the recommendation! 😊 - Kevin & Rivo Team
Nov. 19, 2024
Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!
Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊 - Kevin & Rivo Team
Nov. 19, 2024
Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!
Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊 - Kevin & Rivo Team
Nov. 17, 2024
Very helpful support.
Great to hear that! Thanks for letting us know. We're always here to help! 😊 - Kevin & Rivo Team
Nov. 16, 2024
I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!
We're thrilled you had a great experience with Rivo and our support team! Thanks for recommending us—it means a lot. We're here to help anytime! - Kevin & Rivo Team
Nov. 15, 2024
Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!
We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation! - Kevin & Rivo Team
Nov. 15, 2024
I haven't implemented the app yet but so far the support from Dan has been quick and friendly.
We're glad you're already having a positive experience with our support. We're here to help whenever you're ready to implement the app! - Kevin & Rivo Team
Nov. 14, 2024
very good support from Bryan and Abbie
Thanks for the compliment! We're glad you experienced great support. - Kevin & Rivo Team
Nov. 14, 2024
Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work.
Thanks so much for the awesome review and for choosing Rivo for your second store! We’re thrilled to hear you love our app and appreciate your support. We’ll keep up the good work! - Kevin & Rivo Team
Nov. 13, 2024
Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great.
Thanks for the positive feedback! We're glad you're enjoying the features and design of our app. If you have any questions or need further assistance, we're just a message away! - Kevin & Rivo Team
Nov. 13, 2024
Great experience
Thanks for sharing your great experience! We're glad to hear it. If you need anything, we're here to help! - Kevin & Rivo Team
Nov. 12, 2024
I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!
Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us! - Kevin & Rivo Team