All reviews

Rating Breakdown

  • 5
    96% (2,256 ratings)
  • 4
    3% (70 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2024

It has taken me a little while to get everything set up - not because it's confusing necessarily, but because there are so many awesome things you can do with the app. I did have some initial issues with the integration with Klaviyo and setting things up on that end. But Bryan (with Rivo) helped me out quickly and even created a "test" account to help to make sure it was working from his end! Thank you so much!

Using app

2 days

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for your patience! We're glad you're enjoying the app's features. Happy to hear our support team could assist you with Klaviyo integration. We're here if you need anything else! - Kevin & Rivo Team

5 / 5 Share

Aug. 7, 2024

For sure I dealt with Paul, he was great and responded right away and was very pleasant and great to work with . I hope everyone at least will try them out . They offer a free plan . So I recommend giving them a try

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you had a positive experience with our support team! Thanks for recommending us—happy to have you on board! - Kevin & Rivo Team

5 / 5 Share

Aug. 12, 2024

The help from Paul was prompt and timely. Thank you so much to him and the entire Rivo Loyalty team!!!

Store

INMYZOO

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you had a great experience! Thanks for your kind words—we’re always here to help! - Kevin & Rivo Team

5 / 5 Share

Aug. 6, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

hello it is an excellent experience here at rivo support .i got help by arianne .she was helpfull and excellent dealing with me..thank you

Store

HJG

Using app

About 2 months

Total reviews

9

Average rating

4.4

Developer Reply

We're so glad you had an excellent experience with our support team! Thanks for your kind words. We're here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 6, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

I'm excited to give Rivo a try. So far, the service has been great. I'm eager to hear what customers think.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled you're excited to try Rivo. Can't wait to hear what your customers think. 😊🚀 - Kevin & Rivo Team

5 / 5 Share

Aug. 3, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

GREAT FAST RESPOND ASSISTANCE THANK YOU ABBIE

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the shout-out! We're glad to help anytime. 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 1, 2024

Support was helpful and patient. Jel went above and beyond to help me out

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled to hear our support team could help. If you need anything else, just let us know! - Kevin & Rivo Team

5 / 5 Share

Aug. 1, 2024

Team was extremly supportive, great services

Store

DVA

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled to hear you had a great experience with our team. 😊 - Kevin & Rivo Team

5 / 5 Share

July 31, 2024

amazing app, amazing customer service. very quick responses. Love it.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the kind words! We're so glad you love the app and our quick service. We appreciate your support and are here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

July 31, 2024

Store

LAVA

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

Can we take a minute to appreciate Jel and the customer service team? THEY ARE INCREDIBLE. I've never seen such dedicated, quick, polite and extra customer service in my entire life. I went in to just ask a question and they legit gave me free stuff on my plan. Where would you get that? I can't actually express my gratitude. I won't even talk about the app much. It is beyond useful if you want to stand out and build a community and their UI makes it so much easy to set up everything. Totally recommended from me.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for your amazing review! We’re thrilled to hear you had such a positive experience with our team. Enjoy the perks, and we’re here whenever you need us! - Kevin & Rivo Team

5 / 5 Share

July 29, 2024

The app is amazing. You can get overwhelmed with all the different features, but the support team is ready to help you very quickly so you don't have to wait at all!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you love the app! We're always here to help with any questions about the features. Thanks for the shoutout! 😊 - Kevin & Rivo Team

5 / 5 Share

July 29, 2024

Great. Always so helpful when I have a question

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're always here to help if you have any more questions. 😊 - Kevin & Rivo Team

5 / 5 Share

July 29, 2024

Nice app

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you like the app. 😊 - Kevin & Rivo Team

5 / 5 Share

July 28, 2024

Super service client ! Abbie a su m'aiguiller et même me donner des conseils sur mon site internet. J'ai beaucoup apprécié ! Merci !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Heureux de pouvoir vous aider ! Merci pour le message ; nous sommes heureux d'avoir pu vous aider avec votre site Web. 😊 - Kevin et l'équipe Rivo

5 / 5 Share

July 28, 2024

Support is great!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear you had a great experience with our support team. 😊 - Kevin & Rivo Team

5 / 5 Share

July 27, 2024

Great app! The support is excellent! Tried different loyalty apps before, but this is definitely by far the most flexible one and most likely suitable for many different kinds of loyalty programs.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled our app meets your loyalty program needs so well. Here to support you anytime! - Kevin & Rivo Team