Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,407
chart
#897
All reviews
Review RSS Feed
Nov. 19, 2024
Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!
Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊 - Kevin & Rivo Team
Nov. 17, 2024
Very helpful support.
Great to hear that! Thanks for letting us know. We're always here to help! 😊 - Kevin & Rivo Team
Nov. 16, 2024
I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!
We're thrilled you had a great experience with Rivo and our support team! Thanks for recommending us—it means a lot. We're here to help anytime! - Kevin & Rivo Team
Nov. 15, 2024
Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!
We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation! - Kevin & Rivo Team
Nov. 15, 2024
I haven't implemented the app yet but so far the support from Dan has been quick and friendly.
We're glad you're already having a positive experience with our support. We're here to help whenever you're ready to implement the app! - Kevin & Rivo Team
Nov. 14, 2024
very good support from Bryan and Abbie
Thanks for the compliment! We're glad you experienced great support. - Kevin & Rivo Team
Nov. 14, 2024
Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work.
Thanks so much for the awesome review and for choosing Rivo for your second store! We’re thrilled to hear you love our app and appreciate your support. We’ll keep up the good work! - Kevin & Rivo Team
Nov. 13, 2024
Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great.
Thanks for the positive feedback! We're glad you're enjoying the features and design of our app. If you have any questions or need further assistance, we're just a message away! - Kevin & Rivo Team
Nov. 13, 2024
Great experience
Thanks for sharing your great experience! We're glad to hear it. If you need anything, we're here to help! - Kevin & Rivo Team
Nov. 12, 2024
Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.
Great to hear that you're off to a good start! Thanks for the kind words. We're here whenever you need us—happy selling! - Kevin & Rivo Team
Nov. 12, 2024
Amazing customer service :) very happy
Thank you! We're thrilled you're happy with our service. 😊 If you need anything else, just let us know! - Kevin & Rivo Team
Nov. 12, 2024
I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.
So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business! - Kevin & Rivo Team
Nov. 12, 2024
Arriane was really helpful, helped us set up everything up with ease !
We're glad to hear the setup went smoothly with our help! Thanks for sharing your positive experience. 😊 - Kevin & Rivo Team
Nov. 12, 2024
One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful! She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!
We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊 - Kevin & Rivo Team
Nov. 12, 2024
Quick, performant,very kind,a 5 stars CS for sure!
Thank you for the five-star review! We're thrilled to hear you had a quick and kind experience with our customer service. 😊 - Kevin & Rivo Team
Nov. 11, 2024
Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.
Thank you for the feedback! We're glad you experienced fast, friendly, and knowledgeable service from our team. 😊 - Kevin & Rivo Team
Nov. 11, 2024
Awesome app
Glad you're loving the app! Thanks for the great feedback! 😊 - Kevin & Rivo Team
Nov. 10, 2024
So far - So good! Support for the initial setup has been fantastic. Paul was extremely helpful and made the process actually enjoyable! Thanks Paul and the team.
We're so glad to hear that the setup process was smooth and enjoyable, thanks to our support team! Your appreciation means a lot to us. 😊 - Kevin & Rivo Team
Nov. 8, 2024
great customer service experience with Bryan
Thank you! We're thrilled you had a great experience with our customer service. 😊 - Kevin & Rivo Team