All reviews

Rating Breakdown

  • 5
    96% (2,240 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2024

Great service, and prompt replies from their chat and customer support.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review! - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Jel has been responsive and great help.

Store

YIPPIES

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad our support could assist you effectively! We appreciate your positive feedback! - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Store

Kyojin

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

THEY REALLY HELP US ON EVERY STEP NOT EVEN RIVO , THEY ALSO HELP ON SHOPIFY.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thrilled to hear we could help you every step of the way, both with Rivo and Shopify! Thanks for your kind words! - Kevin & Rivo Team

5 / 5 Share

July 16, 2024

Great and bryan was so friendly and helpful

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear our support team was helpful and friendly! Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share

July 15, 2024

This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

We're thrilled you find our app excellent! Don't hesitate to reach out anytime you need further assistance. Happy to help! - Kevin & Rivo Team

5 / 5 Share

Aug. 28, 2024

Even though Rivo does not support Omnisend for email integrations, Jel was able to provide a work around solution, so I will give that a try. She was very kind.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad we could assist promptly! We're always here to help with any issues you encounter. Let us know if you need anything else! - Kevin & Rivo Team

5 / 5 Share

July 15, 2024

I love the app, and the service was great!

Store

Pizzazz

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us! - Kevin & Rivo Team

5 / 5 Share

July 12, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

So far I am very excited of the app, I will return with an more detailed review.

Using app

14 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your excitement! We can't wait to hear more about your experience with the app. Stay tuned for updates! - Kevin & Rivo Team

5 / 5 Share

Aug. 16, 2024

So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app! - Kevin & Rivo Team

5 / 5 Share

July 10, 2024

Great app. Paul and the customer service team are great.

Store

HEALR

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the love! We're thrilled to hear you're enjoying the app and our customer service. Your support means a lot to us! 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 19, 2024

The customer service is really helpful and patient! Especially Paul

Using app

About 1 month

Total reviews

14

Average rating

5.0

Developer Reply

Thank you! We're here to help anytime you need assistance. - Kevin & Rivo Team

5 / 5 Share

July 9, 2024

Thanks for helping me, Pete. The Rivo App is amazing, I like the way it appears on my site. My customers will find the rewards useful. thanks

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your feedback! We're glad you're enjoying the RIVO App's integration on your site. Your customers will love the rewards! - Kevin & Rivo Team

5 / 5 Share

July 9, 2024

I normally do not provide reviews for companies, or products unless they stand out and I will say Arianne at RIVO provided the best new customer onboarding experience. She quickly answered my questions, took ownership on getting my system setup quickly and correctly. Without this engagement, I would have likely uninstalled their application. Congrats to Arianne and RIVO for having such a great customer onboarding team. All the best.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your awesome experience! We're thrilled to hear our onboarding team made such a positive impact. Welcome to RIVO! - Kevin & Rivo Team

5 / 5 Share

July 9, 2024

Just installed so it's too soon to really know how effective the app is but the support has been amazing with helping me set up the customer points.

Using app

1 day

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for your feedback! We're here to help as you get started. Feel free to reach out if you have any questions along the way! - Kevin & Rivo Team

5 / 5 Share

July 8, 2024

Been helpful. Good experience so far.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with! - Kevin & Rivo Team

5 / 5 Share

July 8, 2024

Very professional and was very helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad you found our service helpful and professional. Looking forward to assisting you again soon! - Kevin & Rivo Team

5 / 5 Share

Sept. 2, 2024

Paul was very helpful, responsive and friendly. He even suggested additional changes I could make to improve my website totally unprompted. Great service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled about your positive experience and are always here to help. Appreciate your recommendation! - Kevin & Rivo Team

5 / 5 Share

July 7, 2024

quick to respond and was very kind!

Store

Emotion

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad to hear you had a great experience. 😊 - Kevin & Rivo Team