All reviews

Rating Breakdown

  • 5
    95% (1,315 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (1,335)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2024

App works how we need it, with little to no issues. Any time I have contacted support, responses have been quick, precise, friendly, and more importantly resolve the issue. Arianne was amazing today <3

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We're glad the app fits your needs and our support impressed you! Thanks for the love. <3 - Kevin & Rivo Team

5 / 5 Share

Oct. 29, 2024

Bryan had very nice manners, was quick to answer my questions and to the point.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We're glad to hear that our support was efficient and helpful. If you have any more questions, we're just a message away! - Kevin & Rivo Team

5 / 5 Share

Oct. 29, 2024

Ich hatte das Vergnügen, mit Arianne über Rivo zu sprechen, und kann nur Positives berichten. Sie war unglaublich freundlich, geduldig und hat sich wirklich Zeit genommen, mir weiterzuhelfen. Sie hat meine Fragen kompetent beantwortet und mich hervorragend beraten. Ich habe mich während des gesamten Gesprächs gut aufgehoben gefühlt und bin sehr dankbar für ihre Unterstützung. Absolut empfehlenswert!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie mit unserem Support-Team positive Erfahrungen gemacht haben. Wir sind immer für Sie da, wenn Sie uns brauchen – wir freuen uns, dass wir helfen konnten! Wir freuen uns sehr über Ihre Weiterempfehlung. - Kevin & Rivo Team

5 / 5 Share

Oct. 29, 2024

So far the service and set up have been wonderful and easy.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad you're finding everything easy and enjoyable. If you need anything, just let us know! - Kevin & Rivo Team

5 / 5 Share

Oct. 28, 2024

Customer service is great! Arianne was an amazing help, she was very responsive, knowledgeable and really kind. I'm really looking forward to using this app

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're thrilled you had an amazing experience with our support team and are excited for you to dive into using the app. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 28, 2024

This isn’t my first loyalty app I have used, but so far it does exactly what I need for a small business. I can’t yet afford the costly apps with all the bells and whistles, but this one hits the mark. It’s straightforward and reliable, and I’m more than happy with it. Plus, their support team is prompt, friendly, and super helpful (thanks Paul)

Using app

18 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your thoughtful review! We're delighted to hear our app fits your business needs and that you've found our support team helpful and friendly. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 27, 2024

Pete was very helpful and quick to resolve my concern. Thanks

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic to hear—thank you! We're always here to help, so don't hesitate to reach out if you need anything else! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2024

Thank you for the help!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome! Glad we could assist. Reach out anytime you need more help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2024

Dan was quick to help out and was able to do everything ai requested. It was done so fast. Very impressed.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're thrilled to hear you had a great experience. If you need anything else, just give us a shout! - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2024

it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Great to hear you had a positive experience and all your doubts were cleared! Thanks for the awesome feedback! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2024

Arianne was very helpful in onboarding!

Store

Gemlet

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear your onboarding went smoothly! Thanks for sharing your experience. 😊 - Kevin & Rivo Team

5 / 5 Share

Dec. 15, 2025

Great app

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 23, 2024

Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 23, 2024

Amazing and fast support from Paul! Easy to use and totally meets our needs about loyalty and rewards. I totally recommend as it can integrate with other apps too.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear our support was fast and the app meets your loyalty and rewards needs so well! Thanks for recommending us and for the great feedback. We're here whenever you need us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 22, 2024

Easy to use and friendly customer support.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad you find it easy to use and our support friendly! Thanks for the great review. Here to help anytime! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 22, 2024

Great fast support and got it resolved

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear we got it resolved quickly for you! Thanks for the feedback. Here whenever you need us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 21, 2024

very helpful!

Store

VIICAYA

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you found our service helpful! Thanks for the feedback. Here for you anytime! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 21, 2024

Abbie was helpful! Removed the branding as promised, and helped me create a custom favicon. I'm excited to start using Rivo now!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you're set up and excited to start using Rivo! Thanks for the shoutout—we're here to help whenever you need! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 21, 2024

Great and quick service, app does exactly what you want and very to change things manually

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you're happy with the quick service and the app's functionality! Thanks for the positive review. Here to help anytime! 🌟 - Kevin & Rivo Team