All reviews

Rating Breakdown

  • 5
    96% (2,241 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

July 7, 2024

quick to respond and was very kind!

Store

Emotion

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad to hear you had a great experience. 😊 - Kevin & Rivo Team

5 / 5 Share

July 6, 2024

Best in Class Customer Support

Store

My Store

Using app

3 months

Developer Reply

Thank you for your feedback! We're delighted you found our customer support to be top-notch. We're here for you whenever you need assistance! - Kevin & Rivo Team

5 / 5 Share

July 5, 2024

I talk with Abbie. She is very pretty and very helpful girl. I'm very happy with her.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad you had a positive experience with our support team. Your satisfaction is our top priority! 😊 - Kevin & Rivo Team

5 / 5 Share

July 5, 2024

Customer service with Jel was amazing!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you had a great experience with our customer service team. Your feedback is truly appreciated! 😊 - Kevin & Rivo Team

5 / 5 Share

July 4, 2024

Great customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with! - Kevin & Rivo Team

5 / 5 Share

July 4, 2024

the staff is very friendly and offered me a lot of great features for free they provide everything we need Thank you, Rivo team.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled you're enjoying our service and the free features. Your satisfaction means a lot to us! - Kevin & Rivo Team

5 / 5 Share

July 4, 2024

Arianne was super helpful with helping me finish getting my setup completed. She even went as far as helping me with something I didn't even know was a thing (Favicons). Highly recomend this app. Very cool app and excellent customer service!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! So glad we could help with your setup and introduce you to favicons. Appreciate your recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share

July 3, 2024

⭐️⭐️⭐️⭐️⭐️ Ho avuto il piacere di collaborare con Abbie di recente e non potrei essere più soddisfatto del servizio ricevuto. Abbie si è dimostrata professionale, competente e incredibilmente disponibile in ogni fase del nostro progetto. La sua attenzione ai dettagli e la dedizione nel garantire che tutto fosse perfetto sono state veramente impressionanti. Dalla prima consultazione fino alla consegna finale, Abbie ha sempre mantenuto un atteggiamento positivo e proattivo, rispondendo prontamente a tutte le mie domande e preoccupazioni. La sua capacità di comprendere le mie esigenze e tradurle in risultati concreti è stata fondamentale per il successo del progetto. Inoltre, Abbie ha dimostrato una creatività eccezionale, offrendo suggerimenti e idee innovative che hanno superato le mie aspettative. La qualità del suo lavoro è eccellente e riflette la sua esperienza e il suo talento. Consiglio vivamente Abbie a chiunque cerchi un professionista affidabile e di alto livello. La sua passione per il lavoro e il suo impegno per la soddisfazione del cliente fanno di lei una risorsa preziosa. Non vedo l'ora di collaborare nuovamente con lei in futuro!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per le tue gentili parole! È stato un piacere lavorare con te al tuo progetto. Siamo felici di aver potuto aiutare e attendiamo con ansia future collaborazioni! - Squadra Kevin e Rivo

5 / 5 Share

July 2, 2024

We're busy deploying and so far- we love what we are seeing, and the response time has been phenomenal. Looking forward to officially rolling it out at the end of August!

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're thrilled about your positive experience and can't wait for your official rollout in August! 🎉 If you need anything, we're here to help! - Kevin & Rivo Team

5 / 5 Share

July 1, 2024

The support I get from the team is amazing. They are fast with their responses. Pete is amazing. He helped me with my questions and is very nice. Very informative too. I love it. I will be upgrading my plan with them soon.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted you've had a great experience with our support team. Looking forward to serving you even better with our upgraded plan! - Kevin & Rivo Team

5 / 5 Share

July 1, 2024

Great app and great support! Very impressed

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else! - Kevin & Rivo Team

5 / 5 Share

July 1, 2024

Great experience with the app and the app support!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shout-out! We're delighted you had a great experience with our app and support team. Cheers from all of us at Rivo! - Kevin & Rivo Team

5 / 5 Share

June 30, 2024

Customers love the Rewards, and Rivo customer service was super fast and helpful. Pete from Rivo helped me.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thrilled to hear you're enjoying our app and had a great experience with our team! Thanks for choosing Rivo! - Kevin & Rivo Team

5 / 5 Share

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

Using app

37 minutes

Total reviews

29

Average rating

4.8

Developer Reply

Hi ALECRIM.lab team! Please reach out to our customer service via chat for assistance with deleting your site data. We're here to help!

5 / 5 Share

June 28, 2024

This IS the app! We've searched high and low and THIS one has it all! Easy to setup & integrate. Very user friendly interface! 10 outta 10 highly recommend. Very helpful & kind support. Jel was so helpful that it made me speechless. This app developer wants everyone to WIN! This feels like the magic all small businesses need! Thank you Rivo!

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thanks for the glowing review! We're overjoyed to hear how much our app and support have helped. Your success is our goal. Thanks for choosing us! - Kevin & Rivo Team

5 / 5 Share

June 27, 2024

I just discovered this app and I hope it will be fantastic, the team was really great and helped me with great understanding. I love it and recommend!

Using app

4 months

Total reviews

11

Average rating

4.9

Developer Reply

Welcome aboard! We're thrilled to have you. It's fantastic to hear you've had a great experience with our team. Thanks for recommending us! - Kevin & Rivo Team

5 / 5 Share

June 27, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Great service for my store. Helpful customer service. Great app overall.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're delighted to hear you're happy with our service and find our app helpful for your store! - Kevin & Rivo Team

5 / 5 Share

June 26, 2024

Incredible app! Super easy to use and super quick to set up. Also I needed help from support and they were brilliant to respond. Very happy with the service.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the incredible review! We're thrilled to hear you find our app easy to use and our support team helpful. Your satisfaction means a lot to us! - Kevin & Rivo Team

5 / 5 Share

June 26, 2024

great customer support

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you had a great experience with our customer support. Let us know if there's anything else we can assist you with! - Kevin & Rivo Team