Rivo: Loyalty Program, Rewards

I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!

Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.

Amazing customer service :) very happy

I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.

Arriane was really helpful, helped us set up everything up with ease !

One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful! She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!

Rivo got some really cool features that make it easy to start a loyalty program. I especially like that there's no limit on how many customers can join or how many emails you can send. Plus, their support is amazing. IsJel helped me out so much, and she was super patient while she got everything set up for me.

Quick, performant,very kind,a 5 stars CS for sure!

Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.

Great app with great support. I messaged for some help and Abbie was straight back to me

User friendly! very simple to use. Love it <3

The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.

Dan was very helpful! I was having trouble for HOURS trying to customize our widget and he fixed this in under 5 minutes. Highly recommend Rivo.

I don't know how to speak English very well but the boy was very kind and helped me with whatever I needed. Thank you so much

Rivo has been incredibly user-friendly and efficient. The support team, especially Bryan, provided invaluable assistance during our setup, ensuring a smooth and seamless integration.

So far I am loving the app and Bryan was very helpful.

Bryan had very nice manners, was quick to answer my questions and to the point.

Ich hatte das Vergnügen, mit Arianne über Rivo zu sprechen, und kann nur Positives berichten. Sie war unglaublich freundlich, geduldig und hat sich wirklich Zeit genommen, mir weiterzuhelfen. Sie hat meine Fragen kompetent beantwortet und mich hervorragend beraten. Ich habe mich während des gesamten Gesprächs gut aufgehoben gefühlt und bin sehr dankbar für ihre Unterstützung. Absolut empfehlenswert!

So far the service and set up have been wonderful and easy.