All reviews

Rating Breakdown

  • 5
    95% (1,288 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (5 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 96% (1,309)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2024

This isn’t my first loyalty app I have used, but so far it does exactly what I need for a small business. I can’t yet afford the costly apps with all the bells and whistles, but this one hits the mark. It’s straightforward and reliable, and I’m more than happy with it. Plus, their support team is prompt, friendly, and super helpful (thanks Paul)

Using app

18 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your thoughtful review! We're delighted to hear our app fits your business needs and that you've found our support team helpful and friendly. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 27, 2024

Pete was very helpful and quick to resolve my concern. Thanks

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic to hear—thank you! We're always here to help, so don't hesitate to reach out if you need anything else! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2024

Thank you for the help!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome! Glad we could assist. Reach out anytime you need more help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2024

Dan was quick to help out and was able to do everything ai requested. It was done so fast. Very impressed.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're thrilled to hear you had a great experience. If you need anything else, just give us a shout! - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2024

it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Great to hear you had a positive experience and all your doubts were cleared! Thanks for the awesome feedback! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2024

Arianne was very helpful in onboarding!

Store

Gemlet

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear your onboarding went smoothly! Thanks for sharing your experience. 😊 - Kevin & Rivo Team

5 / 5 Share

Dec. 15, 2025

Great app

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 23, 2024

Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 23, 2024

Amazing and fast support from Paul! Easy to use and totally meets our needs about loyalty and rewards. I totally recommend as it can integrate with other apps too.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear our support was fast and the app meets your loyalty and rewards needs so well! Thanks for recommending us and for the great feedback. We're here whenever you need us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 22, 2024

Great fast support and got it resolved

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear we got it resolved quickly for you! Thanks for the feedback. Here whenever you need us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 21, 2024

very helpful!

Store

VIICAYA

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you found our service helpful! Thanks for the feedback. Here for you anytime! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 21, 2024

Abbie was helpful! Removed the branding as promised, and helped me create a custom favicon. I'm excited to start using Rivo now!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you're set up and excited to start using Rivo! Thanks for the shoutout—we're here to help whenever you need! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 21, 2024

Great and quick service, app does exactly what you want and very to change things manually

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you're happy with the quick service and the app's functionality! Thanks for the positive review. Here to help anytime! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 20, 2024

My experience with Arianne and the entire team has been great, always helpful with timely replies and they really do seem to care about their customers. The integration has been a breeze to set up speaking as one who has got minimal coding experience.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to hear about your positive experience with our team and the easy integration! Thanks for sharing your thoughts. We're here to help anytime you need us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 20, 2024

Had great help from Paul completing the setup!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear the setup went smoothly with our help! Thanks for sharing your experience! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 20, 2024

Super fast answers, and excellent real time assistance.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad you enjoyed the fast and real-time assistance. Here whenever you need us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 19, 2024

This application is wonderful, I just finished setting it up on my shop and I have to say I'm really excited. I also contacted support and the operator Pete was really very kind and professional.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled you're excited about the app and had a great experience with customer service! Thanks for sharing your enthusiasm and kind words. 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 16, 2024

Great customer service

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're glad you're happy with our service. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 16, 2024

Awesome team, awesome apps not just this one they have others too! Pretty good...

Using app

29 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much! We're glad you're enjoying our apps. Here's to more awesome experiences with our team! 🌟 - Kevin & Rivo Team