All reviews

Rating Breakdown

  • 5
    96% (2,266 ratings)
  • 4
    3% (71 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

July 19, 2024

great customer service ! helps out heaps with questions and fast service all round.

Store

XEXYMIX

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you're happy with our service! Thanks for the kind words about our speed and helpfulness. Here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

Top notch customer service! They helped me out finding customizations and answered all my questions with photos, videos, and explained well. I highly recommend reaching out if you have any questions. They are SUPER helpful!

Store

JSL

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you had a top-notch experience with our customer service! Thanks for the recommendation and your kind words. We're here for any more questions you have! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

Just started using Rivo, everything is okay. Customer service is superb. Thanks Jel !!!

Using app

About 5 hours

Total reviews

4

Average rating

4.8

Developer Reply

Glad to hear you're enjoying Rivo and our customer service! Thanks for choosing us, and we're here whenever you need help! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

Bryan was amazing helping me with my store! I highly recommend using this APP !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you had a great experience! Thanks for recommending us, and we're always here to help with your store! 😊 - Kevin & Rivo Team

5 / 5 Share

July 18, 2024

much love for support they even provided some tips that are going to revump my store significantly

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad we could help revamp your store! Thanks for the love, and we're here whenever you need more tips! 😊 - Kevin & Rivo Team

5 / 5 Share

July 18, 2024

My experience so far has went well. Bryan was helpful in setting up initial items for me, and I look forward to generating more revenue with a rewards system in place.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad we could help get you started. Here’s to more success with your new rewards system! 🌟 - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Great service, and prompt replies from their chat and customer support.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review! - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Jel has been responsive and great help.

Store

YIPPIES

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad our support could assist you effectively! We appreciate your positive feedback! - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Store

Kyojin

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

THEY REALLY HELP US ON EVERY STEP NOT EVEN RIVO , THEY ALSO HELP ON SHOPIFY.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thrilled to hear we could help you every step of the way, both with Rivo and Shopify! Thanks for your kind words! - Kevin & Rivo Team

5 / 5 Share

July 16, 2024

Great and bryan was so friendly and helpful

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear our support team was helpful and friendly! Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share

July 15, 2024

This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

We're thrilled you find our app excellent! Don't hesitate to reach out anytime you need further assistance. Happy to help! - Kevin & Rivo Team

5 / 5 Share

Aug. 28, 2024

Even though Rivo does not support Omnisend for email integrations, Jel was able to provide a work around solution, so I will give that a try. She was very kind.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad we could assist promptly! We're always here to help with any issues you encounter. Let us know if you need anything else! - Kevin & Rivo Team

5 / 5 Share

July 15, 2024

I love the app, and the service was great!

Store

Pizzazz

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us! - Kevin & Rivo Team

5 / 5 Share

July 12, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

So far I am very excited of the app, I will return with an more detailed review.

Using app

14 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your excitement! We can't wait to hear more about your experience with the app. Stay tuned for updates! - Kevin & Rivo Team

5 / 5 Share

Aug. 16, 2024

So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app! - Kevin & Rivo Team

5 / 5 Share

July 10, 2024

Great app. Paul and the customer service team are great.

Store

HEALR

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the love! We're thrilled to hear you're enjoying the app and our customer service. Your support means a lot to us! 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 19, 2024

The customer service is really helpful and patient! Especially Paul

Using app

About 1 month

Total reviews

14

Average rating

5.0

Developer Reply

Thank you! We're here to help anytime you need assistance. - Kevin & Rivo Team

5 / 5 Share

July 9, 2024

Thanks for helping me, Pete. The Rivo App is amazing, I like the way it appears on my site. My customers will find the rewards useful. thanks

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your feedback! We're glad you're enjoying the RIVO App's integration on your site. Your customers will love the rewards! - Kevin & Rivo Team