Rivo: Loyalty Program, Rewards
All reviews
Review RSS feed
User friendly! very simple to use. Love it <3
So glad to hear you love it! Thanks for appreciating the simplicity. 😊 - Kevin & Rivo Team
The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.
Thank you for the wonderful feedback and suggestion! We're thrilled you're enjoying the app and our support team. We'll definitely consider your idea for continuous discounts in future updates! 😊 - Kevin & Rivo Team
Dan was very helpful! I was having trouble for HOURS trying to customize our widget and he fixed this in under 5 minutes. Highly recommend Rivo.
Thank you so much! We're thrilled to hear support could resolve it quickly. 😊 - Kevin & Rivo Team
I don't know how to speak English very well but the boy was very kind and helped me with whatever I needed. Thank you so much
Thank you for your honest feedback. We're sorry to hear about the billing issues and the limitations you've experienced. We're continually working to improve and appreciate your patience. Your insights are invaluable to us. - Kevin & Rivo Team
Rivo has been incredibly user-friendly and efficient. The support team, especially Bryan, provided invaluable assistance during our setup, ensuring a smooth and seamless integration.
We're thrilled that you found Rivo user-friendly and our support team helpful during your setup. Thanks for choosing us, and we're here to assist you anytime you need further help! - Kevin & Rivo Team
So far I am loving the app and Bryan was very helpful.
Great you're loving the app and found our support helpful! Thanks for letting us know. If you need any more assistance, we're here for you. - Kevin & Rivo Team
Bryan had very nice manners, was quick to answer my questions and to the point.
Thank you for the feedback! We're glad to hear that our support was efficient and helpful. If you have any more questions, we're just a message away! - Kevin & Rivo Team
Ich hatte das Vergnügen, mit Arianne über Rivo zu sprechen, und kann nur Positives berichten. Sie war unglaublich freundlich, geduldig und hat sich wirklich Zeit genommen, mir weiterzuhelfen. Sie hat meine Fragen kompetent beantwortet und mich hervorragend beraten. Ich habe mich während des gesamten Gesprächs gut aufgehoben gefühlt und bin sehr dankbar für ihre Unterstützung. Absolut empfehlenswert!
Wir freuen uns, dass Sie mit unserem Support-Team positive Erfahrungen gemacht haben. Wir sind immer für Sie da, wenn Sie uns brauchen – wir freuen uns, dass wir helfen konnten! Wir freuen uns sehr über Ihre Weiterempfehlung. - Kevin & Rivo Team
So far the service and set up have been wonderful and easy.
Thanks for your kind words! We're glad you're finding everything easy and enjoyable. If you need anything, just let us know! - Kevin & Rivo Team
Customer service is great! Arianne was an amazing help, she was very responsive, knowledgeable and really kind. I'm really looking forward to using this app
Thanks for the great feedback! We're thrilled you had an amazing experience with our support team and are excited for you to dive into using the app. 😊 - Kevin & Rivo Team
This isn’t my first loyalty app I have used, but so far it does exactly what I need for a small business. I can’t yet afford the costly apps with all the bells and whistles, but this one hits the mark. It’s straightforward and reliable, and I’m more than happy with it. Plus, their support team is prompt, friendly, and super helpful (thanks Paul)
Thanks for your thoughtful review! We're delighted to hear our app fits your business needs and that you've found our support team helpful and friendly. 😊 - Kevin & Rivo Team
Pete was very helpful and quick to resolve my concern. Thanks
That's fantastic to hear—thank you! We're always here to help, so don't hesitate to reach out if you need anything else! 😊 - Kevin & Rivo Team
Dan was quick to help out and was able to do everything ai requested. It was done so fast. Very impressed.
Thanks for your awesome review! We're thrilled to hear you had a great experience. If you need anything else, just give us a shout! - Kevin & Rivo Team
it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job
Great to hear you had a positive experience and all your doubts were cleared! Thanks for the awesome feedback! 🌟 - Kevin & Rivo Team
Arianne was very helpful in onboarding!
Glad to hear your onboarding went smoothly! Thanks for sharing your experience. 😊 - Kevin & Rivo Team
Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.
Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟 - Kevin & Rivo Team
Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!
So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊 - Kevin & Rivo Team
Amazing and fast support from Paul! Easy to use and totally meets our needs about loyalty and rewards. I totally recommend as it can integrate with other apps too.
Thrilled to hear our support was fast and the app meets your loyalty and rewards needs so well! Thanks for recommending us and for the great feedback. We're here whenever you need us! 🌟 - Kevin & Rivo Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.