All reviews

Rating Breakdown

  • 5
    94% (1,330 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 96% (1,353)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2024

Excellent customer service! Abbie has been very helpful. I've just started using the app, and so far, everything is working smoothly.

Store

PC MART

Using app

About 15 hours

Total reviews

6

Average rating

5.0

Developer Reply

Great to hear that you're off to a smooth start! Thanks for shouting out our support team. Here if you need us as you continue exploring! - Kevin & Rivo Team

5 / 5 Share

Oct. 15, 2024

very helpful

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're happy to hear you found it helpful. Let us know if you ever need anything else! - Kevin & Rivo Team

5 / 5 Share

Oct. 14, 2024

Rivo à un service client très réactif et efficace. Je recommande l'app qui fonctionne très bien :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre recommandation et vos aimables mots concernant notre service client ! Nous sommes ravis que notre application fonctionne bien pour vous. 😊 - Kevin et l'équipe Rivo

5 / 5 Share

Oct. 18, 2024

Dan is very responsible and is very enthusiastic and patient in helping me solve my problems every time!

Store

APoEM

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

Ravis de mon échange avec ariana

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊 - Kevin et l'équipe Rivo

5 / 5 Share

Oct. 13, 2024

The app is excellent, easy to set up, and has fantastic customer service. Thank you, Paul, for your assistance, quick responses to my inquiries, and for helping me maximise the application's potential.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled you find the app excellent and our service helpful. We're always here to assist and support you! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 11, 2024

Store

PopDie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Abbie provided amazing customer service as we were onboarding! We haven't used the app in depth yet, but the onboarding was via a well thought out workflow and we appreciate a nice design.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad the onboarding process was smooth for you. Enjoy using the app, and we're here if you need any help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 10, 2024

I really like this plugin. The customer service team responds to messages very promptly and enthusiastically. Any problems can be solved immediately.

Store

AZDENT

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear you like the plugin and our prompt customer service. Here to help anytime! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 9, 2024

Abbie was fast, friendly and went the extra mile. You don’t see that often in service support. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so happy to hear our team could go the extra mile for you. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 9, 2024

¡Me encanta la aplicación! Tiene todo lo que necesito.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

¡Gracias por el cariño! ¡Nos alegra mucho saber que la aplicación tiene todo lo que necesitas! 😊 - Kevin y el equipo de Rivo

5 / 5 Share

Oct. 9, 2024

Great software, great customer support, I will be using a paid plan soon.

Store

Divinch

Using app

About 2 hours

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the awesome review! We're thrilled you love the software and support. Excited to have you on a paid plan soon! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

Just getting started with the onboarding process and wow! I was blown away by how helpful Abbie was. She went out of her way to provide little tips and support that was over and above what I expected. This is a great start to the journey with Rivo. Thank you so much Abbie!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled that you had a great start with us and found our support so helpful. We're here to make your journey with Rivo awesome! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

It was easy to get the information I needed. Stellar service.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

So far the team has been really helpful and quick to respond! Thanks!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words! We're so glad to hear our team has been helpful and responsive. We're here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

This is the best service i had in my whole year of shopify Paul is a great person and profissional thanks a lot, fast service and response !¨ thanks a lot

Using app

13 minutes

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! We're thrilled to hear you had such a great experience with our service. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 6, 2024

Rivo is a user-friendly app perfect for businesses looking to boost customer engagement and loyalty. It offers customizable features like rewards programs and easy e-commerce integration. The interface is intuitive, and their customer support is fantastic—special shoutout to Paul for being super helpful during setup. Overall, a great tool for building lasting customer relationships

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're thrilled that you find Rivo user-friendly and helpful for boosting engagement. We'll pass your shoutout to our support team! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 4, 2024

Super fast and great support! The app has so much functions and possibilities. Thats great!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear you’re loving the app and our support! Thanks for the great review! 🌟 - Kevin & Rivo Team

5 / 5 Share

Nov. 23, 2024

Rivo is very concise and efficient, and their customer service is very responsive, especially Dan. Rivo is top-notch in terms of both price and product quality.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear Rivo helped boost your orders and that you found our customer service helpful! Thanks for the fantastic feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Excellent customer service with Bryan. Thanks a lot for clarifying my questions.

Store

Caloli

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊 - Kevin & Rivo Team