All reviews

Rating Breakdown

  • 5
    95% (1,315 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (1,335)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 20, 2024

My experience with Arianne and the entire team has been great, always helpful with timely replies and they really do seem to care about their customers. The integration has been a breeze to set up speaking as one who has got minimal coding experience.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to hear about your positive experience with our team and the easy integration! Thanks for sharing your thoughts. We're here to help anytime you need us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 20, 2024

Had great help from Paul completing the setup!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear the setup went smoothly with our help! Thanks for sharing your experience! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 20, 2024

Super fast answers, and excellent real time assistance.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad you enjoyed the fast and real-time assistance. Here whenever you need us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 19, 2024

This application is wonderful, I just finished setting it up on my shop and I have to say I'm really excited. I also contacted support and the operator Pete was really very kind and professional.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled you're excited about the app and had a great experience with customer service! Thanks for sharing your enthusiasm and kind words. 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 16, 2024

Great customer service

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're glad you're happy with our service. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 16, 2024

Awesome team, awesome apps not just this one they have others too! Pretty good...

Using app

29 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much! We're glad you're enjoying our apps. Here's to more awesome experiences with our team! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 16, 2024

Bon chat with Jel, efficace et gentille !

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Je suis ravi d'apprendre que vous avez eu une bonne expérience ! Merci pour vos aimables paroles à propos de notre équipe d'assistance. 😊 - Kevin et l'équipe Rivo

5 / 5 Share

Oct. 16, 2024

Awesome customer support and easy to use app.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad you're enjoying the app and our support! Thanks for the awesome feedback! - Kevin & Rivo Team

5 / 5 Share

Oct. 15, 2024

Excellent customer service! Abbie has been very helpful. I've just started using the app, and so far, everything is working smoothly.

Store

PC MART

Using app

About 15 hours

Total reviews

6

Average rating

5.0

Developer Reply

Great to hear that you're off to a smooth start! Thanks for shouting out our support team. Here if you need us as you continue exploring! - Kevin & Rivo Team

5 / 5 Share

Oct. 15, 2024

very helpful

Using app

About 24 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're happy to hear you found it helpful. Let us know if you ever need anything else! - Kevin & Rivo Team

5 / 5 Share

Oct. 14, 2024

Rivo à un service client très réactif et efficace. Je recommande l'app qui fonctionne très bien :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre recommandation et vos aimables mots concernant notre service client ! Nous sommes ravis que notre application fonctionne bien pour vous. 😊 - Kevin et l'équipe Rivo

5 / 5 Share

Oct. 18, 2024

Dan is very responsible and is very enthusiastic and patient in helping me solve my problems every time!

Store

APoEM

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

Ravis de mon échange avec ariana

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊 - Kevin et l'équipe Rivo

5 / 5 Share

Oct. 13, 2024

The app is excellent, easy to set up, and has fantastic customer service. Thank you, Paul, for your assistance, quick responses to my inquiries, and for helping me maximise the application's potential.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled you find the app excellent and our service helpful. We're always here to assist and support you! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 11, 2024

Store

PopDie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Abbie provided amazing customer service as we were onboarding! We haven't used the app in depth yet, but the onboarding was via a well thought out workflow and we appreciate a nice design.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad the onboarding process was smooth for you. Enjoy using the app, and we're here if you need any help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 10, 2024

I really like this plugin. The customer service team responds to messages very promptly and enthusiastically. Any problems can be solved immediately.

Store

AZDENT

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear you like the plugin and our prompt customer service. Here to help anytime! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 9, 2024

Abbie was fast, friendly and went the extra mile. You don’t see that often in service support. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so happy to hear our team could go the extra mile for you. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 9, 2024

¡Me encanta la aplicación! Tiene todo lo que necesito.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

¡Gracias por el cariño! ¡Nos alegra mucho saber que la aplicación tiene todo lo que necesitas! 😊 - Kevin y el equipo de Rivo

5 / 5 Share

Oct. 9, 2024

Great software, great customer support, I will be using a paid plan soon.

Store

Divinch

Using app

About 2 hours

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the awesome review! We're thrilled you love the software and support. Excited to have you on a paid plan soon! 😊 - Kevin & Rivo Team