Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.7
Feedback
1,444
Reviews
Chart
#234
Shopify

All reviews

5 / 5 Share
Oct. 11, 2024

Store Using app Total reviews Average rating
PopDie About 1 hour 3 5.0
5 / 5 Share
Oct. 10, 2024

Abbie provided amazing customer service as we were onboarding! We haven't used the app in depth yet, but the onboarding was via a well thought out workflow and we appreciate a nice design.

Store Using app Total reviews Average rating
Cogs Dogs About 1 hour 4 5.0
Developer Reply

Thanks for sharing your experience! We're glad the onboarding process was smooth for you. Enjoy using the app, and we're here if you need any help! 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 10, 2024

I really like this plugin. The customer service team responds to messages very promptly and enthusiastically. Any problems can be solved immediately.

Store Using app Total reviews Average rating
AZDENT 10 months 3 5.0
Developer Reply

Thank you for your review! We're thrilled to hear you like the plugin and our prompt customer service. Here to help anytime! 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 10, 2024

She was great to speak to, friendly and resolved my issues in a matter of minutes! KEep up the great work

Store Using app Total reviews Average rating
Ananya Garms About 1 month 2 5.0
Developer Reply

Thanks for the awesome review! We're so glad we could help you quickly and made the experience friendly. We’ll keep up the great work! 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 9, 2024

Abbie was fast, friendly and went the extra mile. You don’t see that often in service support. Thank you!

Store Using app Total reviews Average rating
Lana Pecherczyk Romance Author About 2 months 3 4.7
Developer Reply

Thank you for the kind words! We're so happy to hear our team could go the extra mile for you. 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 9, 2024

¡Me encanta la aplicación! Tiene todo lo que necesito.

Store Using app Total reviews Average rating
Valquer® 2 months 4 5.0
Developer Reply

¡Gracias por el cariño! ¡Nos alegra mucho saber que la aplicación tiene todo lo que necesitas! 😊 - Kevin y el equipo de Rivo

5 / 5 Share
Oct. 9, 2024

Great software, great customer support, I will be using a paid plan soon.

Store Using app Total reviews Average rating
Divinch About 2 hours 6 4.8
Developer Reply

Thanks for the awesome review! We're thrilled you love the software and support. Excited to have you on a paid plan soon! 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 8, 2024

Abbie was super attentive, helping me with whatever I needed.

Store Using app Total reviews Average rating
Tout Decora 18 minutes 3 4.0
Developer Reply

Thanks for the kind words! We're so glad our support team could assist you with everything you needed! 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 8, 2024

Just getting started with the onboarding process and wow! I was blown away by how helpful Abbie was. She went out of her way to provide little tips and support that was over and above what I expected. This is a great start to the journey with Rivo. Thank you so much Abbie!

Store Using app Total reviews Average rating
The Wellness Collective 14 minutes 1 5.0
Developer Reply

Thank you so much for the amazing feedback! We're thrilled that you had a great start with us and found our support so helpful. We're here to make your journey with Rivo awesome! 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 8, 2024

It was easy to get the information I needed. Stellar service.

Store Using app Total reviews Average rating
Painters Solutions Over 2 years 3 5.0
Developer Reply

Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 7, 2024

So far the team has been really helpful and quick to respond! Thanks!

Store Using app Total reviews Average rating
Nomad CPH 4 months 8 5.0
Developer Reply

Thanks for the kind words! We're so glad to hear our team has been helpful and responsive. We're here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 4, 2024

Super fast and great support! The app has so much functions and possibilities. Thats great!

Store Using app Total reviews Average rating
Arcadia Golf Shop 6 months 2 5.0
Developer Reply

Awesome to hear you’re loving the app and our support! Thanks for the great review! 🌟 - Kevin & Rivo Team

5 / 5 Share
Nov. 23, 2024

Rivo is very concise and efficient, and their customer service is very responsive, especially Dan. Rivo is top-notch in terms of both price and product quality.

Store Using app Total reviews Average rating
crochetpark 2 months 4 5.0
Developer Reply

We're so glad to hear Rivo helped boost your orders and that you found our customer service helpful! Thanks for the fantastic feedback. 😊 - Kevin & Rivo Team

5 / 5 Share
Oct. 1, 2024

Excellent customer service with Bryan. Thanks a lot for clarifying my questions.

Store Using app Total reviews Average rating
Caloli About 8 hours 2 5.0
Developer Reply

We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊 - Kevin & Rivo Team

5 / 5 Share
Sept. 30, 2024

Store Using app Total reviews Average rating
Fly Fishing Universe 2 days 2 5.0
5 / 5 Share
Sept. 30, 2024

Paul was of great help. Great response and feedback

Store Using app Total reviews Average rating
THE MIX About 1 month 1 5.0
Developer Reply

We're glad to hear you received great help and feedback! Thanks for the wonderful review. 😊 - Kevin & Rivo Team

5 / 5 Share
Sept. 29, 2024

Excelente atención por parte del equipo de ayuda, la aplicacion es la más completa que he visto hasta ahora.

Store Using app Total reviews Average rating
FUSFIT 11 days 5 5.0
Developer Reply

¡Nos complace saber que está impresionado con nuestra aplicación y el soporte que recibió! Gracias por los excelentes comentarios. 😊 - Kevin & Rivo Team

5 / 5 Share
Sept. 29, 2024

I’ve been using the Rivo Loyalty and Rewards app, and it has been such a seamless experience! Special thanks to Paul and Pete for their outstanding support—they’ve been incredibly helpful and prompt in addressing all my queries over the past few days. I truly appreciate their dedication and assistance. The app itself is easy to use, and I’m confident it will continue to be a key part of my business. I’m definitely staying a loyal client!

Store Using app Total reviews Average rating
Lush and Co. Jewelry 27 days 2 5.0
Developer Reply

We're so glad to hear your experience with Rivo Loyalty and Rewards has been seamless and that our support team has been so helpful! Thanks for staying loyal and for the wonderful feedback. 😊 - Kevin & Rivo Team

5 / 5 Share
Sept. 27, 2024

Arianne was great, and helped me with a variety of topics. Thanks to her, I'm comfortable and confident with my loyalty program set-up.

Store Using app Total reviews Average rating
Granolaful 3 days 1 5.0
Developer Reply

We're so glad to hear you're comfortable and confident with your loyalty program setup! Thanks for the great feedback. 😊 - Kevin & Rivo Team

5 / 5 Share
Sept. 27, 2024

good app and the support is good, give me nice tips for my store

Store Using app Total reviews Average rating
cbsportwear 4 days 5 5.0
Developer Reply

Thanks for the feedback! We're glad you found the app and our support helpful with tips for your store. 😊 - Kevin & Rivo Team

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