All reviews

Rating Breakdown

  • 5
    96% (2,242 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2024

Friendly and fast

Store

InkSync

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

We're glad you had a positive experience! Thanks for your feedback. Let us know if you need anything else. 😊 - Kevin & Rivo Team

5 / 5 Share

May 29, 2024

Effective, timely, supportive and informational

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled our support met your needs. Here to help whenever you need us! - Kevin & Rivo Team

5 / 5 Share

May 29, 2024

It was great experience with the app and your support team (Pete)

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Delighted to hear you had a great experience with both the app and our support team! Thanks for sharing your positive feedback! 😊 - Kevin & Rivo Team

5 / 5 Share

May 28, 2024

User freindly application everything works as it should i strongly recommend it. And the support is so helpfull and they know what they are doing. And many thanks to Arianne for all help and the good support.

Store

Honbär

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Glad you found our app user-friendly and reliable! 🌟 Thanks for recommending us and highlighting our helpful support team! We're here whenever you need us. 😊 - Kevin & Rivo Team

5 / 5 Share

May 28, 2024

There is only a reason why they have 4.9 stars. THEY'RE AMAZING!!! Special thanks to Arianne for predicting our requests and supporting us.

Store

Globera

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you found us amazing! 🌟 Thanks a ton for the shoutout! Our support team's always here to predict and meet your needs. 😊 - Kevin & Rivo Team

5 / 5 Share

May 28, 2024

The loyalty program sounds great, was super easy to set up too! :)

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you found our loyalty program easy to set up! Keep enjoying the perks, and don't hesitate to reach out if you need anything. - Kevin & Rivo Team

5 / 5 Share

May 26, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2024

INCREDIBLE customer support! I chatted with Pete, at 10:55pm, with urgent requests to embed features into my theme. I was worried it would be too late for someone to help me efficiently. He was timely, professional, and took care of all of my requests either with helpful explanations or by doing it for me (which I greatly appreciated). Highly recommend!!!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the shoutout! 🌟 We're here round the clock to assist. Delighted we could meet your needs promptly and professionally. Cheers! - Kevin & Rivo Team

5 / 5 Share

May 25, 2024

I am mainly writing to thank (Jel) for they excellent support through the online chat. They did what I asked them and went beyond that by giving me tips on how to improve my store. I am still new to all this so all the help will be very much appreciated. Thanks (Jel) for being such a professional customer support rep. The app is good also.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Delighted to hear you found our support helpful! We're here to assist and share insights. Wishing you success with your store journey! - Kevin & Rivo Team

5 / 5 Share

May 23, 2024

We've been using Rivo for about 6 months and have had an amazing experience so far. Their customer service is top tier – fast, efficient, and extremely helpful. Jel was incredibly kind and went above and beyond to upgrade our account with features outside of our paid plan to help us get the best use out of the app. Would definitely recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a bunch for sharing your experience! Glad to hear our customer service and upgrades have made your Rivo journey awesome. Cheers to more productive days ahead! - Kevin & Rivo Team

5 / 5 Share

May 21, 2024

Works great and awesome customer service!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We're thrilled you're enjoying the app and our service. Thanks for the support! 😊👍 - Kevin & Rivo Team

5 / 5 Share

May 21, 2024

Customer support is awesome, Jel helped me out and was very friendly and efficient!

Store

JAR'D

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled our support team could assist you efficiently and with a smile! Thanks for sharing your experience! 😊🌟 - Kevin & Rivo Team

5 / 5 Share

May 20, 2024

Super helpful during onboarding! Abbie was great!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Delighted to hear you found our onboarding helpful and support great! We're here whenever you need assistance. Thank you for your feedback! - Kevin & Rivo Team

5 / 5 Share

May 20, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊 - Kevin & Rivo Team

5 / 5 Share

May 19, 2024

100% Recomendable!! El Servicio al cliente es super bueno y la app funciona muy bien y sus funciones son de bastante ayuda

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por la brillante reseña! Estamos encantados de que haya encontrado útil nuestra aplicación y haya disfrutado de nuestro servicio de atención al cliente. ¡Así, mantener el buen trabajo! - Equipo Kevin y Rivo

5 / 5 Share

May 19, 2024

I am very satisfied with your service and the care for my business, and a special thanks to Paul.I appreciate his dedication and attention to detail. Thank you for all that you do!I highly recommend your services to anyone looking for top-notch quality and professionalism. Keep up the great work!

Using app

4 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to have met your expectations and look forward to continuing to provide top-notch service. - Kevin & Rivo Team

5 / 5 Share

May 19, 2024

I had to contact support to remove branding and spoke with Pete and had an excellent experience. He was attentive and quick in solving what I needed done.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Delighted to hear you had a smooth experience with our support team! We're here to help. Let us know if there's anything else we can assist you with. - Kevin & Rivo Team

5 / 5 Share

May 15, 2024

Jel offered fast and awesome service.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We're thrilled you enjoyed our speedy and stellar service. Look forward to serving you again soon! 🚀🌟 - Kevin & Rivo Team

5 / 5 Share

May 14, 2024

Abbie was amazing! She went above and beyond to assist me!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Delighted to hear you had a great experience! Our team is here to go the extra mile whenever you need assistance. - Kevin & Rivo Team