All reviews

Rating Breakdown

  • 5
    95% (1,315 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (1,335)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2024

Just getting started with the onboarding process and wow! I was blown away by how helpful Abbie was. She went out of her way to provide little tips and support that was over and above what I expected. This is a great start to the journey with Rivo. Thank you so much Abbie!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled that you had a great start with us and found our support so helpful. We're here to make your journey with Rivo awesome! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

It was easy to get the information I needed. Stellar service.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

So far the team has been really helpful and quick to respond! Thanks!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words! We're so glad to hear our team has been helpful and responsive. We're here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

This is the best service i had in my whole year of shopify Paul is a great person and profissional thanks a lot, fast service and response !¨ thanks a lot

Using app

13 minutes

Total reviews

18

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! We're thrilled to hear you had such a great experience with our service. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 6, 2024

Rivo is a user-friendly app perfect for businesses looking to boost customer engagement and loyalty. It offers customizable features like rewards programs and easy e-commerce integration. The interface is intuitive, and their customer support is fantastic—special shoutout to Paul for being super helpful during setup. Overall, a great tool for building lasting customer relationships

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're thrilled that you find Rivo user-friendly and helpful for boosting engagement. We'll pass your shoutout to our support team! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 4, 2024

Super fast and great support! The app has so much functions and possibilities. Thats great!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear you’re loving the app and our support! Thanks for the great review! 🌟 - Kevin & Rivo Team

5 / 5 Share

Nov. 23, 2024

Rivo is very concise and efficient, and their customer service is very responsive, especially Dan. Rivo is top-notch in terms of both price and product quality.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear Rivo helped boost your orders and that you found our customer service helpful! Thanks for the fantastic feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Excellent customer service with Bryan. Thanks a lot for clarifying my questions.

Store

Caloli

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 30, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Paul was of great help. Great response and feedback

Store

THE MIX

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you received great help and feedback! Thanks for the wonderful review. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 29, 2024

Excelente atención por parte del equipo de ayuda, la aplicacion es la más completa que he visto hasta ahora.

Store

FUSFIT

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

¡Nos complace saber que está impresionado con nuestra aplicación y el soporte que recibió! Gracias por los excelentes comentarios. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 29, 2024

I’ve been using the Rivo Loyalty and Rewards app, and it has been such a seamless experience! Special thanks to Paul and Pete for their outstanding support—they’ve been incredibly helpful and prompt in addressing all my queries over the past few days. I truly appreciate their dedication and assistance. The app itself is easy to use, and I’m confident it will continue to be a key part of my business. I’m definitely staying a loyal client!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear your experience with Rivo Loyalty and Rewards has been seamless and that our support team has been so helpful! Thanks for staying loyal and for the wonderful feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

Arianne was great, and helped me with a variety of topics. Thanks to her, I'm comfortable and confident with my loyalty program set-up.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you're comfortable and confident with your loyalty program setup! Thanks for the great feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

i like the app features and the helpfull team, great work keep on

Using app

4 months

Total reviews

9

Average rating

4.8

Developer Reply

Thanks for the kind words! We're thrilled you like the app and our team's support. We'll keep up the great work! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

good app and the support is good, give me nice tips for my store

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found the app and our support helpful with tips for your store. 😊 - Kevin & Rivo Team

5 / 5 Share

Dec. 1, 2024

Great app, has awesome features for the pricing, and some of the best support I've seen! Thanks especially to Pete and Arianne for all the help in setting up and super quick support replies!

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

We're glad you're enjoying the app and our features! Thanks for the shout-out to our support team. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

Thank you Pete for welcoming me to the app and helping get me started immediately. The promptness is outstanding and communication was very clear! Thank you!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear you felt welcomed and supported right from the start! Thanks for the great feedback on our promptness and communication. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

Thank you Pete, You are awesome buddy. As a older guy learning new concepts and apps can be difficult but the more work I put in the better the end result. Pete just helped out so much this morning and didn't once make me feel like I didn't belong. Mickey b

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that we could help make your learning experience positive and supportive! Thanks for the awesome feedback, and you absolutely belong here! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

This is a great app with some minor quirks. However, there was always a workaround to do what I wanted. The support team is amazing. Annie, Abbie, Pete did a wonderful job and are quick to respond to any questions or concerns,

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you're enjoying the app and found our support team helpful! Thanks for your great feedback and patience with the quirks. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne. Every time I need help or support they are there, they answer quickly and actually help. They go out of their way to help, it is refreshing to work with a company who do not take me for granted. Thank you for being there when i need you and, Arianne is a superstar. Shane www.chicandco.co.uk

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear our support team has been there for you every step of the way! Thanks for your wonderful feedback and for calling us superstar—we're just happy to help! 😊 - Kevin & Rivo Team