All reviews

Rating Breakdown

  • 5
    95% (1,288 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (5 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 96% (1,309)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2024

Super fast and great support! The app has so much functions and possibilities. Thats great!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear you’re loving the app and our support! Thanks for the great review! 🌟 - Kevin & Rivo Team

5 / 5 Share

Nov. 23, 2024

Rivo is very concise and efficient, and their customer service is very responsive, especially Dan. Rivo is top-notch in terms of both price and product quality.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear Rivo helped boost your orders and that you found our customer service helpful! Thanks for the fantastic feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Excellent customer service with Bryan. Thanks a lot for clarifying my questions.

Store

Caloli

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 30, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Paul was of great help. Great response and feedback

Store

THE MIX

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you received great help and feedback! Thanks for the wonderful review. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 29, 2024

Excelente atención por parte del equipo de ayuda, la aplicacion es la más completa que he visto hasta ahora.

Store

FUSFIT

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

¡Nos complace saber que está impresionado con nuestra aplicación y el soporte que recibió! Gracias por los excelentes comentarios. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 29, 2024

I’ve been using the Rivo Loyalty and Rewards app, and it has been such a seamless experience! Special thanks to Paul and Pete for their outstanding support—they’ve been incredibly helpful and prompt in addressing all my queries over the past few days. I truly appreciate their dedication and assistance. The app itself is easy to use, and I’m confident it will continue to be a key part of my business. I’m definitely staying a loyal client!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear your experience with Rivo Loyalty and Rewards has been seamless and that our support team has been so helpful! Thanks for staying loyal and for the wonderful feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

Arianne was great, and helped me with a variety of topics. Thanks to her, I'm comfortable and confident with my loyalty program set-up.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you're comfortable and confident with your loyalty program setup! Thanks for the great feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

good app and the support is good, give me nice tips for my store

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found the app and our support helpful with tips for your store. 😊 - Kevin & Rivo Team

5 / 5 Share

Dec. 1, 2024

Great app, has awesome features for the pricing, and some of the best support I've seen! Thanks especially to Pete and Arianne for all the help in setting up and super quick support replies!

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

We're glad you're enjoying the app and our features! Thanks for the shout-out to our support team. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

Thank you Pete for welcoming me to the app and helping get me started immediately. The promptness is outstanding and communication was very clear! Thank you!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear you felt welcomed and supported right from the start! Thanks for the great feedback on our promptness and communication. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

Thank you Pete, You are awesome buddy. As a older guy learning new concepts and apps can be difficult but the more work I put in the better the end result. Pete just helped out so much this morning and didn't once make me feel like I didn't belong. Mickey b

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that we could help make your learning experience positive and supportive! Thanks for the awesome feedback, and you absolutely belong here! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

This is a great app with some minor quirks. However, there was always a workaround to do what I wanted. The support team is amazing. Annie, Abbie, Pete did a wonderful job and are quick to respond to any questions or concerns,

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you're enjoying the app and found our support team helpful! Thanks for your great feedback and patience with the quirks. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne. Every time I need help or support they are there, they answer quickly and actually help. They go out of their way to help, it is refreshing to work with a company who do not take me for granted. Thank you for being there when i need you and, Arianne is a superstar. Shane www.chicandco.co.uk

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear our support team has been there for you every step of the way! Thanks for your wonderful feedback and for calling us superstar—we're just happy to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 25, 2024

Arianne was quick and efficient with my inquiry

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear your inquiry was handled quickly and efficiently! Thanks for the feedback! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 25, 2024

Thanks to Paul make our works more easy and smoothly. This app such a good additional for your website and makes your website step ahead!

Using app

About 24 hours

Total reviews

3

Average rating

4.3

Developer Reply

We're delighted to hear our app is making your work smoother and advancing your website! Thanks for the fantastic feedback! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 3, 2024

Dan in the support team was great today solving a code and design issue - very responsive, efficient and knowledgeable. All sorted, thank to him!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

We're excited to support you through your integration with Rivo! Thanks for your kind words, and we look forward to seeing your business grow. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 24, 2024

It's a great app.And the support is also great!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're happy to hear you love the app and our support. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 20, 2024

Stellar customer service and very, very helpful! I do judge these apps by the customer service provided. I think we're going to be long-term partners.

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Looking forward to a long and successful partnership. Thanks for your trust in us! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 20, 2024

Great support ! So for it is all good for my requirements

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

Developer Reply

That's fantastic to hear! Thanks for the positive feedback, and we're here whenever you need us! 😊 - Kevin & Rivo Team