All reviews

Rating Breakdown

  • 5
    96% (2,242 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2024

Fantastic customer service!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & Rivo Team

5 / 5 Share

April 23, 2024

Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! 😊 - Kevin & Rivo Team

5 / 5 Share

April 22, 2024

Dealt with Abbie this evening she was extremely helpful and professional sorting my issue out! Thanks again Abbie

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear that we were able to help you out! Thank you for sharing your positive experience! - Kevin & Rivo Team

5 / 5 Share

April 18, 2024

Love it the customizable option available for free beats other loyalty apps

Store

Assatu

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! We're thrilled you enjoy the customizable options. Your satisfaction is our priority! 😊 - Kevin & Rivo Team

5 / 5 Share

April 17, 2024

The person helping me gave me amazing customer service and helped me out more then she had too. Also, the app is very useful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're so glad to hear you had a great experience and found our app helpful. See you again soon! - Kevin & Rivo Team

5 / 5 Share

April 16, 2024

The rivo team has been super helpful along this journey especially jel . you can't go wrong with rivo and whatever questions you have you are in good hands

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to be on this journey with you. Don't hesitate to reach out if you have more questions! - Kevin & Rivo Team

5 / 5 Share

April 15, 2024

Really great customer service !

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you enjoyed our customer service. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

April 14, 2024

I WAS HELPED RIGHT AWAY FAST AND VERY FRIENDLY THANK YOU SO MUCH

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

So glad to hear you had a great experience! Thanks for the kind words! - Kevin & Rivo Team

5 / 5 Share

April 12, 2024

Pete was amazing , quick and very helpful

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience. 😊 - Kevin & Rivo Team

5 / 5 Share

April 11, 2024

Been using another app from this company and now got to try out this loyalty thing. CS team is great as usual and Pete is very helpful.

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sticking with us and trying our new loyalty app! We're thrilled to hear our customer service team continues to be a great help. 😊 - Kevin & Rivo Team

5 / 5 Share

April 10, 2024

Customer service is great. I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊 - Kevin & Rivo Team

5 / 5 Share

April 9, 2024

Amazing customer service! Super helpful

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you had a great experience with our customer service! Thanks for the kind words. 😊 - Kevin & Rivo Team

5 / 5 Share

April 9, 2024

Easy to use and set up, helpful support and it looks great on my website! I would recommend it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing review! Thrilled you found our app easy and love how it looks. Your recommendation means a lot to us! 🌟 - Kevin & Rivo Team

5 / 5 Share

April 8, 2024

Simple to use, yet flexible and very responsive customer service.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear you're enjoying the simplicity and flexibility! Your kind words about our customer service truly made our day. Thanks a bunch! - Kevin & Rivo Team

5 / 5 Share

April 6, 2024

Quick and efficient. He provides extraordinary service. Thank you for your help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear that! Thanks for your kind words. Your satisfaction is our top priority. 😊 - Kevin & Rivo Team

5 / 5 Share

April 5, 2024

Excellent customer service

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & Rivo Team

5 / 5 Share

April 4, 2024

Excellent Customer Service

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're delighted to hear about your positive experience with our customer service. - Kevin & Rivo Team

5 / 5 Share

April 4, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

5/5! thank you

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled you're happy. Thanks so much for your 5-star review!😊 - Kevin & Rivo Team

5 / 5 Share

April 3, 2024

App ist top und Service ist wirklich toll und sehr nett, wenn Probleme auftaucht, werden Sofort gelöst

Store

Glomia

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Ich freue mich sehr, dass Ihnen die App und unser Service gefallen! Wir sind immer für Sie da, um alle Probleme so schnell wie möglich zu lösen. Danke für deine Unterstützung! - Kevin & Rivo-Team