All reviews

Rating Breakdown

  • 5
    94% (1,330 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 96% (1,353)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2024

Thanks to Paul and Jel, for making the whole setting progress fluently!

Store

ANCEL

Using app

About 19 hours

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear your setup went smoothly! Thanks for your feedback, and we're here whenever you need us. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 5, 2024

Perfekter Kundendienst! Vier von uns sind schon viel zu lange an den Übersetzungen (und kurz vorm verzweifeln) gewesen, aber Bryan konnte alle Probleme innerhalb von Sekunden lösen und dass sogar um 21:30 Uhr. Vielen lieben Dank!!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad we could help, even late at night! Thanks for your kind words, and don't hesitate to reach out if you need anything else. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 5, 2024

The app is very well thought out and everything makes sense and is very well structured. It is a good support for us in building up our customer base. Big thanks also to Paul from the support team who helped us very quickly and in a friendly manner.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear the app is helping you build your customer base! A big thanks for your kind words about our support team. Here to help anytime! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 4, 2024

I'm just starting my store and trying to plan for future success. I had some general onboarding questions and Abbie was great. Thanks for the great customer service!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to be part of your journey! Thanks for the shoutout to our support team. Here's to your future success! 🌟 - Kevin & Rivo Team

5 / 5 Share

Sept. 4, 2024

Store

Zappie

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Excellent. Pete provides a great service to me and he even help to unlock some feature in the paid-plan for me to test out. Great great service. So far, I am still testing but I think RIVO is a good app to try, easy interface and nice customer service. Most importantly, the price is reasonable.

Store

My Store

Using app

About 1 hour

Developer Reply

We're thrilled to hear you're enjoying RIVO and our service! Thanks for giving us a shot, and we're here to help as you explore more features. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 2, 2024

The app is top-notch, and it makes everything so much easier. On top of that, the support team is absolutely incredible, they're responsive, knowledgeable, and always willing to help. Highly recommend

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the high recommendation! We're thrilled you find the app top-notch and our support team helpful and knowledgeable. We appreciate your feedback and are here to assist anytime! - Kevin & Rivo Team

5 / 5 Share

Aug. 30, 2024

Fast and easy set up. Great support from Jel on the support team in sharing help guides and unlocking useful features for my account. Looking forward to exploring this app more over the next few weeks and driving loyalty/referrals. Thank you!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad the setup was fast and easy and that our support team could enhance your experience. Excited for you to explore more and drive loyalty. Enjoy the app! - Kevin & Rivo Team

5 / 5 Share

Aug. 30, 2024

Great app and easy to navigate. Even with the free features, it's more than capable to start our loyalty program. The team has been very helpful, professional and quick to assist (Jel has been super helpful and quick to help) with any enquiries and support. Would highly recommend giving this app a go.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the high recommendation and kind words! We're glad our app and team have met your needs for starting a loyalty program. We're here to assist anytime! - Kevin & Rivo Team

5 / 5 Share

Aug. 29, 2024

The best loyalty app so far, and support team is responsive and professional.

Using app

24 days

Total reviews

10

Average rating

3.9

Developer Reply

Thanks for the high praise! We're thrilled you love our loyalty app and find our support team responsive and professional. We appreciate your feedback! - Kevin & Rivo Team

5 / 5 Share

Aug. 29, 2024

Super great app and customer service!! Easy to use and design is so clean looks fancy!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you love the app's design and found our customer service great. We appreciate your feedback! - Kevin & Rivo Team

5 / 5 Share

Aug. 28, 2024

Absolutely love the app, they give you so much support and tips on how to improve your page. Thanks Arianne. Definitely recommend!

Store

zeeluxe

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the love and recommendation! We're thrilled to support and provide tips for your page's success. Here to help anytime! - Kevin & Rivo Team

5 / 5 Share

Aug. 27, 2024

Customer Service with Abbie was very nice.

Store

FM2050

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad you had a nice experience with our customer service. We appreciate your feedback! - Kevin & Rivo Team

5 / 5 Share

Aug. 27, 2024

Jel was super helpful and ready to help with various things. I really appreciate your hard work guys and keep it up!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're glad to be helpful and appreciate your kind words. We'll keep working hard to support you! - Kevin & Rivo Team

5 / 5 Share

Aug. 26, 2024

Abbie was such a huge help. I'm super excited to start playing around with this app!

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic to hear! We're excited for you to explore all the app has to offer. Thanks for the great feedback! - Kevin & Rivo Team

5 / 5 Share

Aug. 26, 2024

Great app with a lot of flexibility. Great team with plenty of support as well!

Using app

About 22 hours

Total reviews

14

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you're enjoying the app's flexibility and our team's support. We're here to help anytime! - Kevin & Rivo Team

5 / 5 Share

Aug. 26, 2024

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Chat support was very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear our chat support was helpful! Thanks for letting us know. We're here whenever you need us! - Kevin & Rivo Team

5 / 5 Share

Aug. 26, 2024

Very helpful staff and fast replies.

Store

RAGS

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad to provide fast help when you need it. Happy to assist anytime! - Kevin & Rivo Team

5 / 5 Share

Aug. 26, 2024

Using app

About 22 hours

Total reviews

1

Average rating

5.0