All reviews

Rating Breakdown

  • 5
    96% (2,242 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

April 3, 2024

App ist top und Service ist wirklich toll und sehr nett, wenn Probleme auftaucht, werden Sofort gelรถst

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Danke fรผr Ihre netten Worte! Wir freuen uns, dass Ihnen unsere App und unser Service gefallen. Immer fรผr Sie da, wenn Sie uns brauchen! - Kevin & Rivo-Team

5 / 5 Share

April 2, 2024

This is fantastic! It's user-friendly, rewarding, and their customer support is top-notch. Highly recommend it for anyone looking to earn rewards effortlessly.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled you're finding our app fantastic and user-friendly! Thanks for the high recommendation. Your support motivates us! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

April 2, 2024

Great help, excellent, and fast.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear you had a great experience! Thanks for your kind words, and if you ever need more help, we're here for you. ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 29, 2024

The customer support is top notch, Jel was very helpful and knowledgeable I received great tips all for free highly recommend!!!

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Super glad you found our support and tips helpful! Thanks for the high recommendation. We're here for you anytime. - Kevin & Rivo Team

5 / 5 Share

March 29, 2024

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone! aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease. So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Using app

About 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Wow, thanks for such an honest and detailed review! Thrilled Rivo exceeded your expectations and truly made an impact. Your success is what we aim for. ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 29, 2024

Great support (Jel - thanks).

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to help! Thanks for the shout-out. We're here whenever you need us. - Kevin & Rivo Team

5 / 5 Share

March 28, 2024

awesome

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! ๐Ÿ™‚ - Kevin & Rivo Team

5 / 5 Share

March 27, 2024

Mica's customer service was amazing.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

March 27, 2024

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks. When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers! - Kevin & Rivo Team

5 / 5 Share

March 26, 2024

Customer Service has been wildly helpful. We're just getting started, but really happy to be working with such an attentive & trustworthy team.

Using app

6 months

Total reviews

6

Average rating

4.3

Developer Reply

Thrilled you're on board and finding our team helpful! We're just as excited to support you. Here's to a great journey ahead! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

March 25, 2024

Timely response and hassle free updates

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you experienced timely responses and smooth updates! Thanks for the positive feedback. Here to make things hassle-free! - Kevin & Rivo Team

5 / 5 Share

March 24, 2024

these guys are amazing! I had Abbie help me with a few questions, she went well above and beyond. 10/10 support!!

Store

Seppuku

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you received amazing support and had your questions answered! Thanks for the perfect score. We're always here to help! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

March 24, 2024

Abbie was a pleasure to communicate with and gave helpful suggestions for improving the store.

Store

Pressii

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad you had a positive experience and found our suggestions helpful! It's our pleasure to support your store's growth. Thank you! - Kevin & Rivo Team

5 / 5 Share

March 24, 2024

Great app and wonderful customer support. Thank you so much for the help Arianne!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

March 24, 2024

Amazing help & support from Arianne. Easy setup and usability.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you found the setup easy and our support helpful! Thanks for the amazing feedback! Here's to your continued success ๐Ÿš€๐ŸŒŸ. - Kevin & Rivo Team

5 / 5 Share

March 21, 2024

Great app and wonderful support

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you love our app and support. Your feedback means the world to us. Here if you ever need anything! - Kevin & Rivo Team

5 / 5 Share

March 21, 2024

The app is complete and professional. Just as customer support is quick and close to the customer's needs.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad our app and support hit the mark for you. Your satisfaction is our priority. Here whenever you need us! - Kevin & Rivo Team

5 / 5 Share

March 20, 2024

Mica helped me out tremendously even with an issue that was not related to the Rivo application. Five stars all around!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Going above and beyond for you is what we love to do. Thanks for the five stars! If you need us, we're always here. - Kevin & Rivo Team

5 / 5 Share

March 19, 2024

I love this Loyalty app! Itโ€™s easy to navigate, and keeps my customers coming back! The online chat representative Abbie was kind, patient, and knowledgeable! Thank you Rivo!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for your fantastic feedback! We're overjoyed to hear Rivo and our app are making a difference for you and your customers. Here for you anytime! - Kevin & Rivo Team

5 / 5 Share

March 19, 2024

Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for the awesome review! We're so glad we could help. Don't hesitate to reach out if you need more advice or support. Cheers! - Kevin & Rivo Team