Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,409
chart
#897
All reviews
Review RSS Feed
Aug. 15, 2024
Great support and fast response times. Lot of good documentation, some of it does seem to be outdated for the old way that they did landing pages but overall easy to get setup.
Thanks for your feedback! Glad you found setup easy. We’re updating our docs to keep everything current. Appreciate your support! - Kevin & Rivo Team
Aug. 13, 2024
Great service with Abbie! Went above and beyond to test out our website and help me set up the loyalty program.
Thanks for the review! We're glad to help you set up the loyalty program and appreciate your kind words about our service. 😊 - Kevin & Rivo Team
Aug. 10, 2024
Goes above and beyond to make a great first impression
Thanks for your kind words! We're thrilled to make a great first impression and look forward to serving you again! - Kevin & Rivo Team
Aug. 12, 2024
(Updated Review 8/12) Rivo is a great app at an affordable price. We had a hiccup in the past, but they sincerely took ownership of the problem and made it right. Don't pass on Rivo, your customers will thank you.
Hey Brandon, I'm so sorry for your experience with support. I can see you were waiting a few days for a response. Regarding the actual page load on mobile – I believe this is now resolved. I sent you over an email to help make things right there. Cheers, James
Aug. 7, 2024
So far so good! Abbie was amazing when i chatted in to CS.
Thanks for the kind words! We're thrilled to hear you had a great experience with our customer service. 😊 - Kevin & Rivo Team
Aug. 7, 2024
Really good.
Thanks so much for your review! We're thrilled you're happy with our service. 😊 - Kevin & Rivo Team
Aug. 7, 2024
It has taken me a little while to get everything set up - not because it's confusing necessarily, but because there are so many awesome things you can do with the app. I did have some initial issues with the integration with Klaviyo and setting things up on that end. But Bryan (with Rivo) helped me out quickly and even created a "test" account to help to make sure it was working from his end! Thank you so much!
Thanks for your patience! We're glad you're enjoying the app's features. Happy to hear our support team could assist you with Klaviyo integration. We're here if you need anything else! - Kevin & Rivo Team
Aug. 12, 2024
The help from Paul was prompt and timely. Thank you so much to him and the entire Rivo Loyalty team!!!
So glad to hear you had a great experience! Thanks for your kind words—we’re always here to help! - Kevin & Rivo Team
Aug. 4, 2024
I'm excited to give Rivo a try. So far, the service has been great. I'm eager to hear what customers think.
Thanks for your kind words! We're thrilled you're excited to try Rivo. Can't wait to hear what your customers think. 😊🚀 - Kevin & Rivo Team
Aug. 1, 2024
Support was helpful and patient. Jel went above and beyond to help me out
Thanks for your kind words! We're thrilled to hear our support team could help. If you need anything else, just let us know! - Kevin & Rivo Team
Dec. 1, 2024
Always Amazing. Thank you Arianne So Quick with the reply
Thanks so much for your kind words! We're always here to help if you have any more questions. 😊 - Kevin & Rivo Team
July 29, 2024
Nice app
Thanks for the feedback! We're glad you like the app. 😊 - Kevin & Rivo Team
July 28, 2024
Super service client ! Abbie a su m'aiguiller et même me donner des conseils sur mon site internet. J'ai beaucoup apprécié ! Merci !
Heureux de pouvoir vous aider ! Merci pour le message ; nous sommes heureux d'avoir pu vous aider avec votre site Web. 😊 - Kevin et l'équipe Rivo
July 27, 2024
Great app! The support is excellent! Tried different loyalty apps before, but this is definitely by far the most flexible one and most likely suitable for many different kinds of loyalty programs.
Thanks for the fantastic review! We're thrilled our app meets your loyalty program needs so well. Here to support you anytime! - Kevin & Rivo Team
July 25, 2024
The app works perfectly and the support team is excellent, especially Arianne, thank you very much
Thank you for your great review! We're so happy to hear you're pleased with the app and our support team. 😊 - Kevin & Rivo Team