Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,409
chart
#897
All reviews
Review RSS Feed
July 25, 2024
The support is amazing. Very helpful. Can't wait to launch and test everything completely out!
Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck! - Kevin & Rivo Team
July 23, 2024
Pete was great. He helped swiftly with what was needed. Hopeful that we maximize using Riva Loyalty.
Thanks for the awesome feedback! We're happy to help and can't wait to see how you make the most of Rivo Loyalty. Here’s to your success! 🚀 - Kevin & Rivo Team
July 22, 2024
great support from Paul for newbies like me.
Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help! - Kevin & Rivo Team
July 20, 2024
After weighing up lots of programs we tried Rivo and were not disappointed. The flexible pricing structure is great and for the price included all the features we were looking for regardless of plan. Support team is fantastic and shout out to Abbie and Pete who helped us set up our landing pages and customise it to what we wanted for free! We were up and running in less than 24 hours. Highly recommend!
We're thrilled Rivo met your needs and that you're loving the flexible pricing! A big thanks for the shoutout to our support team. We appreciate your recommendation and are here anytime you need us! 😊 - Kevin & Rivo Team
July 19, 2024
great customer service ! helps out heaps with questions and fast service all round.
So glad to hear you're happy with our service! Thanks for the kind words about our speed and helpfulness. Here whenever you need us! 😊 - Kevin & Rivo Team
July 19, 2024
Top notch customer service! They helped me out finding customizations and answered all my questions with photos, videos, and explained well. I highly recommend reaching out if you have any questions. They are SUPER helpful!
Thrilled to hear you had a top-notch experience with our customer service! Thanks for the recommendation and your kind words. We're here for any more questions you have! 😊 - Kevin & Rivo Team
July 19, 2024
Bryan was amazing helping me with my store! I highly recommend using this APP !
Thrilled to hear you had a great experience! Thanks for recommending us, and we're always here to help with your store! 😊 - Kevin & Rivo Team
July 18, 2024
much love for support they even provided some tips that are going to revump my store significantly
So glad we could help revamp your store! Thanks for the love, and we're here whenever you need more tips! 😊 - Kevin & Rivo Team
March 6, 2025
great customer service from paul!
Thanks for the kind words! We're thrilled you enjoyed our customer service. Looking forward to serving you again soon! 😊 - Kevin & Rivo Team
July 18, 2024
My experience so far has went well. Bryan was helpful in setting up initial items for me, and I look forward to generating more revenue with a rewards system in place.
Thanks for sharing your experience! We're glad we could help get you started. Here’s to more success with your new rewards system! 🌟 - Kevin & Rivo Team
July 17, 2024
Great service, and prompt replies from their chat and customer support.
Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review! - Kevin & Rivo Team
Aug. 28, 2024
Even though Rivo does not support Omnisend for email integrations, Jel was able to provide a work around solution, so I will give that a try. She was very kind.
Glad we could assist promptly! We're always here to help with any issues you encounter. Let us know if you need anything else! - Kevin & Rivo Team
July 15, 2024
I love the app, and the service was great!
Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us! - Kevin & Rivo Team
July 12, 2024
Aug. 16, 2024
So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.
Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app! - Kevin & Rivo Team
July 10, 2024
Great app. Paul and the customer service team are great.
Thanks for the love! We're thrilled to hear you're enjoying the app and our customer service. Your support means a lot to us! 😊 - Kevin & Rivo Team
Aug. 19, 2024
The customer service is really helpful and patient! Especially Paul
Thank you! We're here to help anytime you need assistance. - Kevin & Rivo Team
July 9, 2024
I normally do not provide reviews for companies, or products unless they stand out and I will say Arianne at RIVO provided the best new customer onboarding experience. She quickly answered my questions, took ownership on getting my system setup quickly and correctly. Without this engagement, I would have likely uninstalled their application. Congrats to Arianne and RIVO for having such a great customer onboarding team. All the best.
Thanks for sharing your awesome experience! We're thrilled to hear our onboarding team made such a positive impact. Welcome to RIVO! - Kevin & Rivo Team
July 9, 2024
Just installed so it's too soon to really know how effective the app is but the support has been amazing with helping me set up the customer points.
Thank you for your feedback! We're here to help as you get started. Feel free to reach out if you have any questions along the way! - Kevin & Rivo Team