Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,390
Reviews
Chart
#227
Shopify

All reviews

5 / 5 Share
Aug. 28, 2024

Even though Rivo does not support Omnisend for email integrations, Jel was able to provide a work around solution, so I will give that a try. She was very kind.

Store Using app Total reviews Average rating
Cebu boots About 2 months 3 5.0
Developer Reply

Glad we could assist promptly! We're always here to help with any issues you encounter. Let us know if you need anything else! - Kevin & Rivo Team

5 / 5 Share
July 15, 2024

I love the app, and the service was great!

Store Using app Total reviews Average rating
Pizzazz About 2 years 2 5.0
Developer Reply

Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us! - Kevin & Rivo Team

5 / 5 Share
July 12, 2024

Store Using app Total reviews Average rating
CRUDE Personal Care 4 months 3 5.0
5 / 5 Share
Aug. 16, 2024

So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.

Store Using app Total reviews Average rating
Truly Woollylicious About 1 month 3 3.7
Developer Reply

Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app! - Kevin & Rivo Team

5 / 5 Share
July 10, 2024

Great app. Paul and the customer service team are great.

Store Using app Total reviews Average rating
HEALR About 3 hours 8 5.0
Developer Reply

Thanks for the love! We're thrilled to hear you're enjoying the app and our customer service. Your support means a lot to us! 😊 - Kevin & Rivo Team

5 / 5 Share
Aug. 19, 2024

The customer service is really helpful and patient! Especially Paul

Store Using app Total reviews Average rating
Celebritips About 1 month 17 5.0
Developer Reply

Thank you! We're here to help anytime you need assistance. - Kevin & Rivo Team

5 / 5 Share
July 9, 2024

Just installed so it's too soon to really know how effective the app is but the support has been amazing with helping me set up the customer points.

Store Using app Total reviews Average rating
103 Collection 1 day 6 4.7
Developer Reply

Thank you for your feedback! We're here to help as you get started. Feel free to reach out if you have any questions along the way! - Kevin & Rivo Team

5 / 5 Share
Sept. 2, 2024

Paul was very helpful, responsive and friendly. He even suggested additional changes I could make to improve my website totally unprompted. Great service!

Store Using app Total reviews Average rating
Hibernicis 3 months 1 5.0
Developer Reply

Thanks so much for your kind words! We're thrilled about your positive experience and are always here to help. Appreciate your recommendation! - Kevin & Rivo Team

5 / 5 Share
July 6, 2024

Best in Class Customer Support

Store Using app Total reviews Average rating
My Store About 10 hours
Developer Reply

Thank you for your feedback! We're delighted you found our customer support to be top-notch. We're here for you whenever you need assistance! - Kevin & Rivo Team

5 / 5 Share
July 4, 2024

Great customer service.

Store Using app Total reviews Average rating
Tia Leaf 6 days 1 5.0
Developer Reply

Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with! - Kevin & Rivo Team

5 / 5 Share
July 4, 2024

the staff is very friendly and offered me a lot of great features for free they provide everything we need Thank you, Rivo team.

Store Using app Total reviews Average rating
Daraq.store 1 day 1 5.0
Developer Reply

Thank you for your kind words! We're thrilled you're enjoying our service and the free features. Your satisfaction means a lot to us! - Kevin & Rivo Team

5 / 5 Share
July 4, 2024

Arianne was super helpful with helping me finish getting my setup completed. She even went as far as helping me with something I didn't even know was a thing (Favicons). Highly recomend this app. Very cool app and excellent customer service!

Store Using app Total reviews Average rating
Yum At Hart 1 day 2 5.0
Developer Reply

Thanks for your review! So glad we could help with your setup and introduce you to favicons. Appreciate your recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share
June 21, 2025

Ho avuto il piacere di collaborare con Abbie di recente e non potrei essere più soddisfatto del servizio ricevuto. Abbie si è dimostrata professionale, competente e incredibilmente disponibile in ogni fase del nostro progetto. La sua attenzione ai dettagli e la dedizione nel garantire che tutto fosse perfetto sono state veramente impressionanti. Dalla prima consultazione fino alla consegna finale, Abbie ha sempre mantenuto un atteggiamento positivo e proattivo, rispondendo prontamente a tutte le mie domande e preoccupazioni. La sua capacità di comprendere le mie esigenze e tradurle in risultati concreti è stata fondamentale per il successo del progetto. Inoltre, Abbie ha dimostrato una creatività eccezionale, offrendo suggerimenti e idee innovative che hanno superato le mie aspettative. La qualità del suo lavoro è eccellente e riflette la sua esperienza e il suo talento. Consiglio vivamente Abbie a chiunque cerchi un professionista affidabile e di alto livello. La sua passione per il lavoro e il suo impegno per la soddisfazione del cliente fanno di lei una risorsa preziosa. Non vedo l'ora di collaborare nuovamente con lei in futuro!

Store Using app Total reviews Average rating
NicoCeccoRings 8 months 3 5.0
Developer Reply

Grazie mille per le tue gentili parole! È stato un piacere lavorare con te al tuo progetto. Siamo felici di aver potuto aiutare e attendiamo con ansia future collaborazioni! - Squadra Kevin e Rivo

5 / 5 Share
July 2, 2024

We're busy deploying and so far- we love what we are seeing, and the response time has been phenomenal. Looking forward to officially rolling it out at the end of August!

Store Using app Total reviews Average rating
Developer Reply

Thanks for the great feedback! We're thrilled about your positive experience and can't wait for your official rollout in August! 🎉 If you need anything, we're here to help! - Kevin & Rivo Team

5 / 5 Share
July 1, 2024

Great app and great support! Very impressed

Store Using app Total reviews Average rating
i-Krave Chinese Kitchen Almost 2 years 2 3.0
Developer Reply

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else! - Kevin & Rivo Team

5 / 5 Share
July 1, 2024

Great experience with the app and the app support!

Store Using app Total reviews Average rating
New Infiniti About 1 hour 1 5.0
Developer Reply

Thanks for the shout-out! We're delighted you had a great experience with our app and support team. Cheers from all of us at Rivo! - Kevin & Rivo Team

5 / 5 Share
June 30, 2024

Customers love the Rewards, and Rivo customer service was super fast and helpful. Pete from Rivo helped me.

Store Using app Total reviews Average rating
The Diabetes Kitchen Over 1 year 6 5.0
Developer Reply

Thrilled to hear you're enjoying our app and had a great experience with our team! Thanks for choosing Rivo! - Kevin & Rivo Team

5 / 5 Share
June 28, 2024

This IS the app! We've searched high and low and THIS one has it all! Easy to setup & integrate. Very user friendly interface! 10 outta 10 highly recommend. Very helpful & kind support. Jel was so helpful that it made me speechless. This app developer wants everyone to WIN! This feels like the magic all small businesses need! Thank you Rivo!

Store Using app Total reviews Average rating
Bubble Bistro About 10 hours 3 5.0
Developer Reply

Wow, thanks for the glowing review! We're overjoyed to hear how much our app and support have helped. Your success is our goal. Thanks for choosing us! - Kevin & Rivo Team

5 / 5 Share
June 27, 2024

I just discovered this app and I hope it will be fantastic, the team was really great and helped me with great understanding. I love it and recommend!

Store Using app Total reviews Average rating
Matutina-Chic 4 months 10 5.0
Developer Reply

Welcome aboard! We're thrilled to have you. It's fantastic to hear you've had a great experience with our team. Thanks for recommending us! - Kevin & Rivo Team

5 / 5 Share
June 27, 2024

Store Using app Total reviews Average rating
Impala Online About 23 hours 1 5.0
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