All reviews

Rating Breakdown

  • 5
    95% (1,315 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (1,335)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2024

Fantastic customer service!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & Rivo Team

5 / 5 Share

April 23, 2024

Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.

Using app

About 8 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! 😊 - Kevin & Rivo Team

5 / 5 Share

April 15, 2024

Really great customer service !

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you enjoyed our customer service. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

April 14, 2024

I WAS HELPED RIGHT AWAY FAST AND VERY FRIENDLY THANK YOU SO MUCH

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

So glad to hear you had a great experience! Thanks for the kind words! - Kevin & Rivo Team

5 / 5 Share

April 12, 2024

Pete was amazing , quick and very helpful

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience. 😊 - Kevin & Rivo Team

5 / 5 Share

April 11, 2024

Been using another app from this company and now got to try out this loyalty thing. CS team is great as usual and Pete is very helpful.

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sticking with us and trying our new loyalty app! We're thrilled to hear our customer service team continues to be a great help. 😊 - Kevin & Rivo Team

5 / 5 Share

April 10, 2024

Customer service is great. I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.

Using app

About 17 hours

Total reviews

7

Average rating

4.4

Developer Reply

Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊 - Kevin & Rivo Team

5 / 5 Share

April 9, 2024

Amazing customer service! Super helpful

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you had a great experience with our customer service! Thanks for the kind words. 😊 - Kevin & Rivo Team

5 / 5 Share

April 9, 2024

Easy to use and set up, helpful support and it looks great on my website! I would recommend it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing review! Thrilled you found our app easy and love how it looks. Your recommendation means a lot to us! 🌟 - Kevin & Rivo Team

5 / 5 Share

April 8, 2024

Simple to use, yet flexible and very responsive customer service.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear you're enjoying the simplicity and flexibility! Your kind words about our customer service truly made our day. Thanks a bunch! - Kevin & Rivo Team

5 / 5 Share

April 6, 2024

Quick and efficient. He provides extraordinary service. Thank you for your help

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear that! Thanks for your kind words. Your satisfaction is our top priority. 😊 - Kevin & Rivo Team

5 / 5 Share

April 5, 2024

Excellent customer service

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & Rivo Team

5 / 5 Share

April 4, 2024

Excellent Customer Service

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're delighted to hear about your positive experience with our customer service. - Kevin & Rivo Team

5 / 5 Share

April 4, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

This is fantastic! It's user-friendly, rewarding, and their customer support is top-notch. Highly recommend it for anyone looking to earn rewards effortlessly.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled you're finding our app fantastic and user-friendly! Thanks for the high recommendation. Your support motivates us! 🌟 - Kevin & Rivo Team

5 / 5 Share

April 2, 2024

Great help, excellent, and fast.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear you had a great experience! Thanks for your kind words, and if you ever need more help, we're here for you. 😊 - Kevin & Rivo Team

5 / 5 Share

March 29, 2024

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone! aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease. So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Using app

8 months

Total reviews

4

Average rating

3.8

Developer Reply

Wow, thanks for such an honest and detailed review! Thrilled Rivo exceeded your expectations and truly made an impact. Your success is what we aim for. 😊 - Kevin & Rivo Team

5 / 5 Share

March 29, 2024

Great support (Jel - thanks).

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to help! Thanks for the shout-out. We're here whenever you need us. - Kevin & Rivo Team

5 / 5 Share

March 28, 2024

awesome

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! πŸ™‚ - Kevin & Rivo Team

5 / 5 Share

March 27, 2024

Mica's customer service was amazing.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & Rivo Team