All reviews

Rating Breakdown

  • 5
    94% (1,331 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 96% (1,353)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 21, 2024

Great app and wonderful support

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you love our app and support. Your feedback means the world to us. Here if you ever need anything! - Kevin & Rivo Team

5 / 5 Share

March 21, 2024

The app is complete and professional. Just as customer support is quick and close to the customer's needs.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad our app and support hit the mark for you. Your satisfaction is our priority. Here whenever you need us! - Kevin & Rivo Team

5 / 5 Share

March 19, 2024

I love this Loyalty app! Itโ€™s easy to navigate, and keeps my customers coming back! The online chat representative Abbie was kind, patient, and knowledgeable! Thank you Rivo!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for your fantastic feedback! We're overjoyed to hear Rivo and our app are making a difference for you and your customers. Here for you anytime! - Kevin & Rivo Team

5 / 5 Share

March 19, 2024

Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for the awesome review! We're so glad we could help. Don't hesitate to reach out if you need more advice or support. Cheers! - Kevin & Rivo Team

5 / 5 Share

Aug. 20, 2024

Abbie was fantastic. She verified my account quickly and also provided a few improvement advice. Great customer service from Rivo.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Delighted to know we delivered fantastic support and helpful advice for your account! We aim for great service. Thanks for acknowledging our efforts! - Kevin & Rivo Team

5 / 5 Share

March 18, 2024

Awesome customer service experience, top notch!!!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you had an awesome customer service experience! We strive for top-notch support. Thanks for the shoutout! - Kevin & Rivo Team

5 / 5 Share

March 18, 2024

Very helpful and professional

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you found our team helpful and professional. We're here whenever you need us! - Kevin & Rivo Team

5 / 5 Share

March 17, 2024

Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear about your positive experience with our customer service! We're always here to go the extra mile for you. Thanks for sharing your feedback! - Kevin & Rivo Team

5 / 5 Share

March 16, 2024

Just installed the app and happy with their customer support so far. I don't foresee any issues in the future. Thanks Rivo!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Great to hear you're off to a good start with us! We're here to ensure it stays that way. Thanks for choosing Rivo! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 15, 2024

We recently began using this loyalty app, and I'm thoroughly impressed by its simplicity in setting up. The support team has been incredibly helpful and kind whenever I've reached out with questions or concerns. The free version, allows small businesses like mine to check out the app's functionality and work with the basic program, which is excellent and has all the vital features, until we're ready to upgrade. This shows that Rivo genuinely cares about its clients' long term success. We highly recommended this app for anyone looking to start a customer loyalty & referral program.

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear you're enjoying our app and support! We're here for your success, every step of the way. Thanks for the high recommendation! ๐Ÿš€ - Kevin & Rivo Team

5 / 5 Share

March 14, 2024

The customer service team has been a lifesaver! Jel has been a great asset to customize our rewards page!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear we could be your lifesaver! Happy that made your rewards page shine. Thanks for the shoutout! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

March 13, 2024

Nothing but good things to say, I have been using them for a few years and it has been an excellent addition to my shop. Integration was simple, everything worked flawlessly from day one and support has been exceptional for the few times I've needed it.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear your positive experience and that everything's been running smoothly! We're here whenever you need us. Thanks for sticking with us! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 13, 2024

SO EASY!!! This app made what I thought would be a tiresome task into something that took a few minutes and looks great in my store! When i did have a small questions and needed some help they responded very quickly and fixed the issue within seconds! Amazing!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to make your task easy and your store look great! Happy we could assist quickly when needed. Thanks for the amazing review! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 11, 2024

Fast and great support :)

Store

Plantsy

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

So glad you're happy with our support! Thanks for the kind words. If you need anything else, we're here for you. ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 10, 2024

great customer support

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

March 7, 2024

Excellent especially the service is great

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you enjoyed our service! Thanks for the excellent review. We're here whenever you need us! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 7, 2024

Lovely program with great assistant!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thrilled you're enjoying our app and support! Thanks for the lovely feedback. Here to help anytime! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 6, 2024

Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share

March 6, 2024

Great๏ผCustomer service solved my problem perfectly!

Store

Joylike

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Awesome to hear your problem was solved perfectly! Our customer service is here for you anytime. Thanks for the positive feedback! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

March 5, 2024

Really responsive and personable customer service. Love this app so far!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! ๐Ÿ˜Š - Kevin & Rivo Team