Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,341
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
Oct. 3, 2023
Oct. 2, 2023
Excellent customer service and support. (Thank you ABBIE!)Thank you so much for fixing my issues and supporting my brand Enso Apothecary on Instagram. Rivo is a wonderful app. I would highly recommend your Loyalty and Refferals app to other e-commerce brands.
Thank you so much for the awesome review! So glad our team could help and go the extra mile to fix your issue. We really appreciate the recommendation! - Lea & Rivo Team
Sept. 30, 2023
Still in the early stages of exploring the app but i have to commend the staff as they are just super helpful. Quick response and very friendly. Will be back to give a review about the app
Thanks for sharing your experience! We're glad our team was able to help! Feel free to reach out anytime if there's anything we can do to assist. - Lea & Rivo Team
Sept. 29, 2023
Rivo has been a great addition to our store as we are building a relationship with our customers. The platform is easy to manage and the customer is amazing. Always fast to reply to my messages and help me with my questions.
Thank you for your kind feedback! So glad that our app has been a valuable addition to your store. Our team is always here to provide fast and helpful support whenever needed. - Lea & Rivo Team
Sept. 29, 2023
Nice customer support
Thank you so much for your review! We strive to provide the best customer support experience possible. Your satisfaction means a lot to us. - Lea & Rivo Team
Sept. 28, 2023
We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.
Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌 - Lea & Rivo Team
Sept. 27, 2023
I liked the way the treated and helped in the process of setting up the issues . Most importantly , thanks to Jel.
Thank you so much for the kind words! We're glad our team could assist you in setting up and fixing your issues. We appreciate your feedback. - Lea & Rivo Team
Sept. 26, 2023
Awesome support and easy to set up!
Thank you so much for your kind words! We're thrilled that our support team was helpful and that the setup process was easy for you. Let us know if there's anything else we can assist you with! - Lea & Rivo Team
Sept. 26, 2023
Fantastic response from Arianne, she was patience and kind
Thank you for your review! Glad to hear that you had a great experience. We always aim to provide the best service possible. - Lea & Rivo Team
Sept. 24, 2023
I would recommend this product simply because of the support. Abbie was wonderful and very helpful!
We're glad you had a wonderful experience with our app! Our support team is always ready to assist you and provide the help you need. Thank you for recommending us! - Lea & Rivo Team
Sept. 24, 2023
Super easy to setup and ticks all the key boxes. Superb customer support from Arianne!
Thanks for your great feedback! Glad the setup was a breeze, and it met all your requirements. Our team is here for you whenever you need us! - Lea & Rivo Team
Sept. 22, 2023
Pete was very helpful and respectful, he was very informative explaining every detail on Rivo appliactions, Amazing service A++++++++
Thank you for sharing your experience with us! We strive to provide excellent service and helpful information. Your feedback is much appreciated! - Lea & Rivo Team
Sept. 19, 2023
Adrienne is amazing!
Thank you so much for the review! We appreciate your kind words. - Lea & Rivo Team
Sept. 18, 2023
This has been the best customer service experience I've had with a Shopify app. They helped me resolve everything immediately. While many configurations were required, they were there to assist me with all my questions. And what I couldn't figure out, they directly supported me with the code. Thanks to Abbie and Amanda.
We really appreciate your feedback! Happy to hear you had a great experience with our app. Our team is always here to help and answer any questions you may have. Thank you for choosing Rivo! - Lea & Rivo Team
Sept. 16, 2023
Very impressed with the apps function and ability to up sell. Easy to instal and the support from Jel who helped me again was 100%. I am hoping this will help me boost traffic and sales.
Glad you loved the app's features and the setup was a breeze. Our team is always here to lend a hand! Wishing you success in boosting traffic and sales! - Lea & Rivo Team
Sept. 15, 2023
super helpful
Thanks for the kind words! We're glad we could be of assistance to you. If you have any more questions or need further help, feel free to reach out! - Lea & Rivo Team
Sept. 13, 2023
Abbie was great, above and beyond! Customer service is super fast didnt have to wait at all! Feeling confident about this purchase
Thanks for the awesome feedback! So happy to hear that our support team exceeded your expectations and that you had a great experience with us. Cheers! - Lea & Rivo Team
Sept. 13, 2023
Super impressed with this app! The staff is helpful and super quick to address issues. Love the support and I highly recommend!
Thanks for the awesome review! We're thrilled that you're loving with our app. Our team is always here to help and address any issues you may have. We appreciate your support, and thanks for recommending us! - Lea & Rivo Team
Sept. 13, 2023
molto di aiuto! gentile pratica e veloce è stato un piacere ottima app efficace la uso spesso! consigliatissima a tutti facile intuitiva devi averla ed è gratuita la uso da più di un anno ed è l'unica che utilizzo per fare tutto email sconti ecc ... sono sempre molto gentili ed è facile parlare con loro ti aiutano e danno suggerimenti utili.
Grazie mille per le belle parole! Siamo lieti di esserti utili e di rendere la tua esperienza piacevole. Apprezziamo la tua raccomandazione e siamo qui per aiutarti in qualsiasi momento. - Lea & Rivo Team
Sept. 11, 2023
I would like to commend the excellent usability of the Rivo, as it meets all my requirements. Additionally, I must praise the exceptional customer support team, particularly Paul, for their prompt response to my technical inquiries. Within a short span of time, Paul efficiently resolved an issue that had previously taken me 2-3 hours to troubleshoot. I am sincerely grateful for Paul's assistance and would like to express my heartfelt appreciation. Thank you once again, Paul!
Thank you for your fantastic feedback! We're delighted that we have met your requirements and that our support team could promptly assist you with your technical concerns. Your kind words and appreciation mean a lot to us. - Lea & Rivo Team