Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,359
chart
#558
All reviews
Review RSS Feed
Feb. 28, 2024
Really user friendly tool. The support team were very responsive on an issue I had and helped me resolve it quickly.
Happy to hear you found our app user-friendly and our support team helpful! Thanks for sharing your positive experience. 😊 - Kevin & Rivo Team
Feb. 28, 2024
So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.
Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction! - Kevin & Rivo Team
Feb. 26, 2024
Awesome app, and customer service is great! I love it
Thanks for the awesome review! We're so happy you love our app and customer service. Your satisfaction is our joy! 😄 - Kevin & Rivo Team
Feb. 26, 2024
Very helpful and quick support. Abbie was right on it and I was able to get the app set up for my store within minutes. Thanks for all the support
Thrilled to hear our support was quick and helpful! Happy to have you up and running in no time. Thanks for your kind words! 😊 - Kevin & Rivo Team
Feb. 29, 2024
Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!
Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊 - Kevin & Rivo Team
Feb. 25, 2024
good service
Thanks for the compliment! We're thrilled you enjoyed our service. 😊 - Kevin & Rivo Team
Feb. 23, 2024
Mica was awesome! Answered all my questions, handled my requests and even offered suggestions I didn't know were available.
So glad our support team was awesome and went above and beyond for you! We're here to ensure you get the best experience. Thanks for sharing! 😊 - Kevin & Rivo Team
Feb. 23, 2024
Mica is number 1 in customer support 10/10
Thrilled to hear we've delivered top-notch customer support! Thanks for the high praise. We're proud to have her on the team! 😊 - Kevin & Rivo Team
Feb. 22, 2024
Everything is set up really well and the customer service is awesome !
So happy to hear everything's set up well and you're loving our customer service! We're here to make your experience awesome. Thanks for the feedback! 😊 - Kevin & Rivo Team
Feb. 22, 2024
Always great customer service. Jel was awesome!
Awesome! So glad to hear you always experience great customer service with us! Thanks for the shoutout! 😊 - Kevin & Rivo Team
Feb. 22, 2024
excellent app I liked it and easy to use. Compared with other apps, the free plan has a lot as start-ups can get benefits from it and add value to your business
Thrilled you find the app excellent and user-friendly! Great to hear our free plan adds value to your business, especially for start-ups. Thanks for the positive feedback! 😊 - Kevin & Rivo Team
Feb. 20, 2024
amazing customer service and friendly team! would recommend! they made the process super easy for me
So happy to hear you had an amazing experience with our friendly team! Thanks for recommending us. We're glad we could make things super easy for you! 😊 - Kevin & Rivo Team
Feb. 20, 2024
Arianne was so super helpful and kind, she got back to me so quick and made sure all my questions were answered I am so glad I have this app on my shop page. such great customer service! thank you Arianne
Thrilled we could help so quickly and kindly! Thanks for sharing your experience. We're so happy you're enjoying the app and our service. Here for you anytime! 😊 - Kevin & Rivo Team
Feb. 20, 2024
Arianne was so helpful today, I am not the most computer literate. she was so patient with me. I am so excited to see how this app is going to help my small business grow. All of the things i set up are working really well so far. Thank you again
So glad we could help and that everything is working well for you! Your excitement is contagious. Thanks for the lovely feedback, and here's to your small business's growth! 🌟 - Kevin & Rivo Team
Feb. 20, 2024
Arianne was so kind and replied really fast, when I had some questions about setting up the app to work for my brand! Seems like a really great and easy app!
So glad you found the app easy to use and our support helpful and quick! Thanks for the kind words. We're here to make sure everything works perfectly for your brand! 😊 - Kevin & Rivo Team
Feb. 19, 2024
Functionality I couldn't find with other loyalty and referral apps, and the care and engineers are amazing on supporting implementations and feature requests
Delighted our unique functionality and supportive team stood out! Your feedback on our care and engineers is truly appreciated. Thanks for choosing us! 😊 - Kevin & Rivo Team
Feb. 18, 2024
I used the chat for help. Arianne was very helpful and informative!
Happy to hear our chat support was helpful and informative! Thanks for the feedback. If you have any more questions, we're here to assist you! - Kevin & Rivo Team
Feb. 15, 2024
Customer service is exceptional. Attentive, definitely not bots, and great to interact with. This app keeps expanding its functionality and in the long run that's saving me $ by not needing more apps. Can't recommend Rivo enough!
Thrilled to hear our service and app are hitting the mark for you! Your feedback means the world to us. Thanks for the strong recommendation. Rivo is here for your success! 💪🌟 - Kevin & Rivo Team