Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,341
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
Sept. 11, 2023
I would like to commend the excellent usability of the Rivo, as it meets all my requirements. Additionally, I must praise the exceptional customer support team, particularly Paul, for their prompt response to my technical inquiries. Within a short span of time, Paul efficiently resolved an issue that had previously taken me 2-3 hours to troubleshoot. I am sincerely grateful for Paul's assistance and would like to express my heartfelt appreciation. Thank you once again, Paul!
Thank you for your fantastic feedback! We're delighted that we have met your requirements and that our support team could promptly assist you with your technical concerns. Your kind words and appreciation mean a lot to us. - Lea & Rivo Team
Sept. 9, 2023
Jel was very helpful with all the questions I had and even made suggestions to improve my store
Thanks so much for your kind words! It was a pleasure assisting you with your questions and offering suggestions to enhance your store. Glad we could be of help! - Lea & Rivo Team
Sept. 8, 2023
Thanks so much for the review! Let us know if there's anything else we can do for you. Have a great day! - Lea & Rivo Team
Sept. 8, 2023
Great service from Jel of Rivo! I have just downloaded this app to set up my loyalty and referral program and she was such great assistance, answering all my questions and also providing me with suggestions and solutions. I highly recommend Rivo as they also have a review app that helps encourage more customer engagement by providing them a chance to earn points. I also love how the reviews are able to be exported. Thanks again, looking forward to working with Rivo in the future as well!
We're thrilled to hear about your experience with us! Our team is always happy to assist. We appreciate your recommendation and are excited to work with you in the future. Thanks for choosing Rivo! - Lea & Rivo Team
Sept. 8, 2023
Just started using it and the help setting it up is great.
Thanks so much for the feedback! Glad to hear you're having an easy time setting it up. Let us know if you need any further assistance. - Lea & Rivo Team
Sept. 7, 2023
Loved the speed and quality of service. MICA makes you feel like you are part of the team. Thank you Mica. Ryder
Thank you so much! We're thrilled you enjoyed our fast and speedy support. Our team is always here to help in any way we can! - Lea & Rivo Team
Sept. 6, 2023
This has been one of the best Shopify-related decisions we've made so far. In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that. A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!
Thank you for your kind words! We're glad you had a great experience using our app. Our goal is to make things easy for our customers and provide helpful features. It means a lot that our team could customize the program to your liking. We truly appreciate your trust and support! - Lea & Rivo Team
Sept. 6, 2023
Fantastic service! Today was my first time using Rivo. When I reached out for help Arianne went above and beyond. She answered very quickly and offered very helpful advice. She even provided links on how to edit and improve my site. :) Thank you again Arianne! My shop will be way better now. :)
Thank you for the wonderful feedback! We're glad you had a fantastic experience using our app. Our team is dedicated to providing quick responses and helpful advice. 😊 We can't wait to see your store flourish! - Lea & Rivo Team
Sept. 6, 2023
Perfect, the app itself is amazing and the team is very supportive. Best loyalty app I believe.
Thank you so much for the feedback! We're so glad to hear that you love our app. We strive to provide the best experience possible for our customers! So happy you liked the setup we did for your loyalty page! Feel free to reach out anytime you need help! - Lea & Rivo Team
Sept. 5, 2023
Super friendly and efficient support team!
Thank you so much for your awesome feedback! We're so happy that our support team was helpful and quick. We appreciate your kind words! 🙌 - Lea & Rivo Team
Sept. 5, 2023
Thank you so much for the rating! Your feedback means the world to us! 😊 Have a great day ahead! - Lea & Rivo Team
Sept. 4, 2023
have not used app on live store as of yet. However the customer service has be great for helping get things up and running. The app itself is easy to use and edit.
Thank you for your feedback! We're glad our support team has helped get you started. We aim to make our app user-friendly and easy to customize. We hope you enjoy using it in your store! - Lea & Rivo Team
Sept. 4, 2023
Awesome Support Awesome App.
Thank you so much for your kind words! We're happy to hear that you're enjoying our app and that our support has been awesome. 😊 - Lea & Rivo Team
Sept. 4, 2023
Thank you for the review! We're thrilled that you enjoyed your experience with us. Have a great day! 😊 - Lea & Rivo Team
Sept. 2, 2023
Customer service is great, thank you.
Thank you so much! We're glad you had a good experience with our support team. Your kind words mean a lot to us. Have a fantastic day! - Lea & Rivo Team
Sept. 1, 2023
Aug. 28, 2023
Paul was very helpful and patient. I have made a mistake editing my rewards program when I first set it up and he helped me find the issue. Problem solved. Thanks!
Thanks a ton for your kind words! 😊 It was our pleasure helping you out with your concerns. Glad the issue got sorted out! If there's anything else we can do for you, please don't hesitate to reach out! - Lea & Rivo Team
Aug. 28, 2023
Paul was able to troubleshoot all of my issues with minimal explanation from myself. fixed my pop up widget as well as my limit on emails
So happy to hear our team was able to address your concerns. Thank you for sharing your feedback! If you need anything else, feel free to let us know! We're always here to help! - Lea & Rivo Team
Aug. 28, 2023
I love the Rivo apps! I installed the email signup and the loyalty apps today. The customer service is outstanding and fast. I was able to configure my apps within minutes. I also got much-needed feedback on my store home page with the apps. I highly recommend it.
We're thrilled to hear that you're loving our app! We always aim to provide top-notch and speedy support. So glad the setup was a breeze for you. We appreciate your recommendation! - Lea & Rivo Team
Aug. 27, 2023
Great experiance thus far! We're excited to grow our business with the Rivo apps. Easy to set up - Excellent technical help & customer service Highly recommended
So glad to hear you're having a great experience with our app! 🎉 We're super excited to support your business growth! If you need any assistance, our team is here for you! - Lea & Rivo Team